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Location perfect Breakfast limited but filling Sea view stunning

The staff were excellent and the location worked really well as there was a quite traditional restaurant close by and we managed to park the car at the hotel. My brother had a refurbished room which was good. The shower was hot and the water was plentiful. The beds were comfortable and the air conditioning worked very well. The breakfast was pretty good with plenty of it.

We booked this hotel, but upon arrival we were told that we have been upgraded to Elounda Beach - their next-door sister hotel. Our stay there was everything we hoped for and beyond. The room was spacious with a wide balcony. The sandy beach with crystal clear water and perfect temperature. The restaurants with diverse and delicious food, coupled with great service. It was our only stay where we had a half-board but with diner at al a carte restaurants, including fine dining. We will definitely come back!

* The staff are friendly * The room & bathroom are great

Paradise, loved it

Amazing!! It’s comfortable, welcoming, and impeccably clean — but what truly sets it apart is the exceptionally rare quality of service. From the family who owns the hotel to the entire staff, we were treated like royalty. Don’t hesitate to try the two restaurants and the cocktail bar, also run by the family — the quality is just as outstanding. Thank you so much for this wonderful stay — I’ll be back with great pleasure!

It we as idyllic and exceptionally good and quiet and pure luxury

We stayed at Phaea Palace during the last part of our honeymoon, and while the hotel is beautiful and has some great things going for it, we left with mixed feelings—mainly because for the price we paid, we expected a much better overall experience. The room was nice, but honestly, we’ve stayed in better rooms for less (like Domus Noruz in Chania, for example). The private bathtub was completely closed off inside the bathroom, which made it hard to enjoy—it felt like we were stuck in a box, with no view or ambiance. The balcony and private pool area the is great—large and perfect for relaxing—however it lacked privacy, since people from other rooms and those walking by could see us pretty easily. The hotel itself is gorgeous, no doubt, but the rooms feel a bit dated when compared to some of the other places we stayed during this trip. On the bright side, the beach area is also beautiful and well-kept. The staff were all friendly, but our check-in experience wasn’t great. We weren’t walked through any of the hotel’s offerings—they just told us to download an app to find everything ourselves, which felt a bit impersonal, especially for a high-end stay. There are lots of services available (massages, treatments, etc.), but everything is very expensive. We had imagined this would be the most special and luxurious hotel of our honeymoon—we saved up to spend our last few nights here—but instead, it felt like we were in a place where everything came at an extra (and high) cost. So in short: if you have a flexible budget and don’t mind paying extra for every little thing, this might be a good fit. But if you’re like us—looking for something truly memorable and worth the investment—I’d recommend looking elsewhere.

The view from the room and the location

Our room, 4103, had a terrace with a lovely view and 2 smart sunbeds on it.