Get the celebrity treatment with world-class service at Island Shangri-La, Hong Kong

Island Shangri-La, Hong Kong heralds a new era with the continuing launch of modernised guestrooms designed by renowned French interior designer Tristan Auer. Elevated and distinguished in style, the new rooms blend modern conveniences with Asian aesthetics. Built with the needs of the modern-day traveller in mind, these rooms provide a sense of space that can adapt according to guests’ needs, with signature features including elegant day beds to host a maximum of 4 guests in the room, bespoke in-room pantries and filtered drinking water taps to best serve the needs of both families and business guests alike. Island Shangri-La, Hong Kong is conveniently located in the heart of Hong Kong and directly linked to Pacific Place shopping mall and the Admiralty MTR Station. The city’s modern skyline, the spectacular Victoria Harbour, the most popular shopping and sightseeing districts are all located just steps away from the hotel. Open from 7am to 9pm daily, the Horizon Club Lounge on Level 56 has been relocated to the Business Lounge on Level 7. Whether travelling for business or leisure, Horizon Club guests can enjoy Shangri-La’s signature warm Asian hospitality in a luxurious setting. Beyond the Lounge, a host of new experiences have been introduced for our Club and Diamond guests to explore and experience in other parts of the hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Top location: Highly rated by recent guests (9.4)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Private parking at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
and
2 sofa beds
2 single beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
Bedroom
1 extra-large double bed
Living room
2 sofa beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
1 single bed
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Martin
    Australia Australia
    The friendliness of the staff is amazing. A big thank you from Nicole from guest relations for making me feel welcome. The breakfast is sensational and the Lobster Bar is an icon.
  • Yu
    South Korea South Korea
    Other than my two complaints, everything else either met or exceeded my expectations.
  • Rossignoli
    Australia Australia
    We stayed in a modern room, mountain & city view. It was sparkling clean, beautifully presented and included everything we could have needed. The bed was incredibly comfortable! The staff were very kind, extremely helpful and gave a warm welcome,...
  • Simon
    Hong Kong Hong Kong
    Functional and comfortable recently upgraded room. Central location on top of mall and near public transport.
  • Teresa
    United Kingdom United Kingdom
    Every member of staff we meet were exceptional. The room, we choose an original harbour view not the refurbished room which we were more than pleased with had everything you could possibly need and I’m certain if there was something else you need...
  • Jenson
    Australia Australia
    Immaculate hotel - stayed in the recently renovated rooms and they were incredible. Location is brilliant and the staff were super friendly, attentive and thorough.
  • Lesley
    Australia Australia
    From the moment we arrived the staff were friendly and attentive and went out of their way to accommodate our needs. Our room was spacious and the bed very comfortable. The hotel’s location meant that it was easy to get around by public transport...
  • Stephen
    Australia Australia
    Recently refurbished rooms were excellent. The only grumble was that a view of the Peak in HK was a little bit of poetic license as we looked straight at the Conrad hotel.
  • Leo
    United Kingdom United Kingdom
    This is obviously a fantastic hotel with luxurious facilities. A comfortable stay is guaranteed, however what stood out to me was how approachable and friendly the staff were. I’d like to thank Charisse in particular at reception for allowing me...
  • Alain
    Japan Japan
    Location is good. Very good housekeeping services

Hotel surroundings

Restaurants

8 restaurants on site
  • 夏宮Summer Palace
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • cafe TOO
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • 灘萬日本料理Nadaman
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern
  • 龍蝦吧餐廳Lobster Bar and Grill
    • Cuisine
      Seafood • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • 珀翠餐廳Restaurant Petrus
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambiance
      Romantic
  • 高美食店Island Gourmet
    • Cuisine
      International
    • Ambiance
      Traditional
  • Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • High tea
    • Ambiance
      Traditional
  • 茗悅 Ming Pavilion
    • Cuisine
      Chinese
    • Ambiance
      Modern

Facilities of Island Shangri-La, Hong Kong

Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Private parking
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Sun terrace

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Evening entertainment
  • Kids' club

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs HK$ 700 per day.

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Carpeted
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Cantonese
  • Chinese

House rules

Island Shangri-La, Hong Kong takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
HK$ 660 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

The regulation of disposable plastic tableware and other plastic products used in hotel guest rooms is in effect. Hotel has put plastic-free and refillable alternatives in service. Some items containing plastics will be available at a charge per regulation.

Horizon Club Lounge is located on Level 7 and opens from 7am to 9pm daily.

Horizon Club Lounge Guests can enjoy afternoon refreshments and evening cocktails at this new venue. In our continuous efforts to elevate the Island Shangri-La experience, we have enhanced designated guestrooms and the wellness floor.

Featuring a luxurious community area and spa, a 28.5m outdoor swimming pool, an innovative gym kitted out with state-of-the-art equipment and a hair spa, this soul-soothing urban oasis offers a diverse range of holistic treatments and services, bringing together a team of wellness practitioners who are top in their field all under one room.

Breakfast is free of charge for children aged 0–3 years.

Children aged 4–11 years can stay free of charge but incur a breakfast charge of HKD 219.00 per child when breakfast is included in the rate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

FAQs about Island Shangri-La, Hong Kong