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About this property

Comfortable Accommodations: Itza Hotel Akumal in Akumal offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a terrace with outdoor furniture, ensuring a pleasant stay. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, sun terrace, and outdoor dining area. Additional amenities include a lounge, shared kitchen, and barbecue facilities. Free toiletries and a walk-in shower enhance comfort. Convenient Location: Located 52 km from Cozumel International Airport, the hotel is a 12-minute walk from Akumal Beach. Nearby attractions include Xel Ha (10 km) and Tulum Archeological Site (25 km). Scuba diving is available in the surroundings. Guest Satisfaction: Highly rated for its rooftop pool, attentive staff, and breakfast provided by the property.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.9)


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 bunk bed
1 double bed
1 extra-large double bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Cecilie
    Denmark Denmark
    A very great stay. Staff was friendly and helped if we had any questions. The room and kitchen were clean and the bed was comfortable. Not too noisy and only a 10-minutes walk to the beach.
  • Colas
    United Kingdom United Kingdom
    Amazing staff, very helpful, very good for the price
  • Summer
    Canada Canada
    We loved the warm pancake breakfast in the mornings & the roof top pool/patio. Clean, friendly, quiet. Would stay here again!
  • Cormier
    Canada Canada
    Nice spot with many activities at the hostel. Restaurant for when you dont feel to cook.
  • Jason
    Canada Canada
    Great location! Right in between the beach and the monkey sanctuary.
  • Lorella
    United Kingdom United Kingdom
    The hotel/hostel is situated in AKUMAL village, therefore you will have to walk along the overbridge in order to reach the beach (for which there is an entry fee). The walk to the beach is about fifteen minutes. The hotel has wonderful private...
  • Wendy
    United Kingdom United Kingdom
    The Itza is a fantastic budget-friendly option for travelers visiting Akumal. We were really happy with our stay. The rooms are spacious, clean, and well-equipped, with a comfortable double bed, a bunk bed, and a private bathroom – everything we...
  • Jenna
    United Kingdom United Kingdom
    Breakfast (just pancakes) and shower gel provided. Rooftop pool and communal area. Very close to shops and restaurants, walking distance to the beach. There was an outdoor washing line to hang up your damp things to dry.
  • Neele
    Germany Germany
    We were very pleasantly surprised by this hotel/hostel. We slept in the dorm room, the beds were very comfortably with a nightstand and locker for our backpacks. There were pancakes for breakfast and a big kitchen with a fridge to store your...
  • Simon
    Sweden Sweden
    One of few places to stay in the town part of akumal. good location, friendly staff, nice pancakes and coffee in the morning, comfortable rooms with good showers. Roof top area is pretty nice, with a clean pool and lot of space to hang out. More...

Hotel surroundings

Facilities of Itza Hotel Akumal

Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Outdoors

  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • BBQ facilities
  • Terrace

Kitchen

  • Shared kitchen

Room Amenities

  • Socket near the bed

Activities

  • Bicycle rental
    Additional charge
  • Walking tours
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Services

  • Daily housekeeping
  • Shared lounge/TV area
  • Lockers
  • Private check-in/check-out
  • Luggage storage
  • Fax/photocopying
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

General

  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Fan
  • Family rooms
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by stairs only

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels

Languages spoken

  • English
  • Spanish
  • French

House rules

Itza Hotel Akumal takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Itza Hotel Akumal in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

FAQs about Itza Hotel Akumal