The only thing that could be improved is the internet connection.

Our stay here was lovely! The room was cleaned every day, and the hotel is very close to the city center (about 20 minutes by tram). The staff was very nice and friendly, and the price was great considering the hotel’s amenities.

Stayed in July 2025

Friendly staff, clean location. Good public transport link.

Stayed in July 2025

The reception tell us the wrong underground, we nearly can't catch the train to salzburg.

The room is big, new, location is good, price good.

Stayed in June 2025

The location is ok ( near to tram station). However It was a bit noisy because the tram line passed through the street in front of the hotel.

The room was really clean & the staff are responsible & friendly. They are always ( except midnight) available & helpful.

Stayed in July 2025

The staff was not kind or professional. The woman at the service desk seemed completely uninterested and provided all the information without any real intention to help. Before arrival, the hotel confirmed that private parking would be available, but when I arrived, it turned out not to be possible. There was good public parking nearby, woman at the service desk told me I could only leave my car next to the hotel after 22:00, and probably (?!) I was not allowed to park where I had temporarily stopped just to check in. The room itself was clean and acceptable, but definitely not quiet, and it looked much better in the photos than in reality.

Location is good, easy to get to the centre.

Stayed in July 2025

Good breakfast but the same for all days.

It’s not big but good hotel. We like it. We stayed there the second time.

Stayed in July 2025

The bathroom is a bit too small and the bathtub gets full of water while showering

The room is comfortable, only the shower is a bit small. Perfectly clean, the air conditioner is working nicely. I've read the previous comments about the noise but it really wasn't that bad, though if you are having problems with sleep it might be annoying (I don't have such a problem 😁). The mattress and the pillow are very comfortable and you can have a 😴. Tram station 🚉 is in front of the hotel and line D is very well connected with the city center. Even the walk to the city center is not overwhelming, it takes about 40 minutes of slow pace walk to get to Stephansplatz. The check in and out are very smooth. WIFI works perfectly. For the price I didn't expect such a good accommodation in the center of Wien.

Stayed in July 2025

shower screen did little to stop water from going everywhere. no bathroom amenities - i.e shower cap,etc

beds were very comfortable. value for money was great. breakfast offering was good.

Stayed in June 2025

Location

Stayed in May 2025

Unfortunately it doesn't have a fridge. Uncomfortable bath but quite ok.

It was fair enough in every section. Very comfortable considering the location.

Stayed in June 2025

The rooms are not soundproofed so you can hear other guests coming and going so if you have light sleep this might be an issue. The hotel does provide earplugs which help and we generally managed to sleep well. The rooms do not have a safe available which can be a concern for some.

We checked in after reception was closed but the hotel sent us very clear instructions on how to self check in and collect our keys. They also made themselves available to answer any questions and provide any info we needed. The breakfast was nice and the staff always friendly and polite. Modest room but all basic amenities available.

Stayed in June 2025

Check in is only available until 10pm which we were not aware of, and as we got there before the room was available, we could not check in in the morning so had to rush back late at night after a phone call at 9:25. A little bit loud with the tram lines outside as well.

The room was good value for money, being clean and exactly what we needed for the one night

Stayed in June 2025

The tram lines are going back and forth right outside our window. If you're a light sleeper, you might not be able to sleep.

The room was clean. The pillows we're comfortable. The towels were changed after two days. I was able to sleep on the bed with a good mattress.

Stayed in June 2025

It would be great to have a small fridge in the room. An AC unit would be ideal, especially during the summer, as the room was quite hot.

The room was extremely clean, and the breakfast was amazing, especially for 14 euros. The personnel were very helpful and nice.

Stayed in June 2025

A fridge in the room would be an advantage.

Very good location, neat and clean, excellent service, great breakfast.

Stayed in May 2025

Hotel needs to be renovated. Pillows, mattress have seen a better times. Poor soundproofing from the corridor, you can hear every word. And there is a reconstruction of the neighboring house, so early in the morning you will wake up to a working hammer drill.

Good location of the hotel, 20 min from city centre by tram, direct line to Hauptbahnhof. There are some nice cafes nearby the hotel. The room was warm (it was so cold outside in the middle of April). Very good selection of meals for breakfast. Nice and friendly girls at reception.

Stayed in April 2025

Room facilities were a bit basic, but good value for money.

Breakfast was good and good value for money, friendly staff and very quiet neighborhood. Also very well connected to public transport

Stayed in May 2025

The pillows on the bed lacked structure and were uncomfortable, and the bathroom doors had a noticeable gap, allowing sound to travel easily 😆. Otherwise, it was a good experience overall.

Stayed in May 2025

The exhaust fan in my washroom was always automatically on, there was no option to turn it off and it was making noise all the time.

Breakfast was good.

Stayed in May 2025

Room is old

Breakfast is good og staff are professional og helpful.

Stayed in May 2025

The bathroom drainage in Room 504 is very slow. I suspect there's a hair clog stuck in there. Please use a "drain snake" which is a long device that you insert and twist in the drain to remove hair clog.

Close to tram, parking garage in the hotel and there's also a bigger parking garage in the corner close to the hotel, clean rooms.

Stayed in April 2025

Cleanness of the floor and walls were not that great and wish they had a kettle & 2 chairs in the double room.

It is quite close to central, in c. 15min you get to Hofburg on the tram. Staff was really nice and very helpful, definitely 100% for them. It' s a relatively simple, bit outdated, but good value for money hotel.

Stayed in April 2025

Floors and furniture look a bit worn and old. Everything works, it is just the feeling. Room a bit too warm.

The hotel is in a quiet location in a residential area and well connected to the city center being next to a tram stop and close to an underground station. Large room with a generously sized desk. Comfortable bed. Kind personnel at reception. Wifi worked well. Breakfast ok.

Stayed in April 2025

Nice, clean room...polite personal

Stayed in April 2025