Augasse 15, 09. Alsergrund, 1090 Vienna, Austria
#286 of 397 hotels in Vienna
Guests' ChoiceBased on 1112 hotel reviews
7.9Cleanliness
8.2
Comfort
8.0
Location
8.2
Facilities
7.7
Staff
8.9
Value for money
8.1
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 5 October 2024
Ardit
AzerbaijanOur room was on the 2nd floor and the sound of tram was quite loud in the morning.
It's a small hotel but good to stay for short time. Breakfast was nice with several options. The room was big enough for a standard room. Staff was very friendly, especially reception.
Stayed in October 2024
Reviewed: 5 October 2024
Ales
SloveniaBreakfast not enough choices.
Stayed in October 2024
Reviewed: 24 September 2024
Costaman16
SpainApart from charging us 2€ for a small 500ml bottle of water, there was nothing to complain about. Once we found the supermarket close by, we got a 1.5ltr bottle for less than 1€.
The location was perfect, with the tram stop D just up the road. The hotel was clean and comfortable, and as luck would have it, they gave us a larger room than normal. Breakfast was reasonable as well.
Stayed in September 2024
Reviewed: 18 September 2024
Bashar
United Arab EmiratesLocation
Price
Stayed in September 2024
Reviewed: 14 September 2024
Ciprian
RomaniaOld furniture, odd smell in the bathroom
It was ok for 1 night
Stayed in June 2024
Reviewed: 10 September 2024
Tansu
Turkeyhotel close the bus and tren station
Stayed in August 2024
Reviewed: 9 September 2024
Marzena2791
PolandComfortable bed, rooms quite big ,really clean and excellent service at the reception. Breakfast very good ,everything was deliciius and fresh. Good connection to the city center around 25 minutes- possible via tram and U-bahn , the stops near to the hotel. We were asna group of 8 and booked 4 rooms. And I would like to mention that the communication with hotel is really smooth. Highly reccomend.
Stayed in September 2024
Reviewed: 7 September 2024
Silvie
SlovakiaThe free bottle of water is a nice touch, but I'd prefer still water, not sparkling. Overall, not a big deal.
I've used this hotel many times, because it's clean, comfortable, the rates are reasonable and the location convenient.
Stayed in September 2024
Reviewed: 7 September 2024
Istvan
Hungary-
Always the same quality good price
Stayed in July 2024
Reviewed: 6 September 2024
Linda
United KingdomGreat acces to public transport. Air conditioning!
Stayed in September 2024
Reviewed: 31 August 2024
Catalina
RomaniaFar from city centre, but the reliable public transportation does compensate, so it is not that difficult to move around.
Clean hotel, big rooms, very good breakfast every morning.
Stayed in August 2024
Reviewed: 29 August 2024
Kenneth
United StatesNothing disliked.
Location: Selected Calmo for being walking distance to House of Strauss -- that worked fine. Breakfast -- eating on the courtyard was nice; food was good. Staff: All were nice. Kaur Bhola was exceptionally helpful.
Stayed in August 2024
Reviewed: 27 August 2024
Ekta
IndiaIt was a bit far from city center
The spacious room
Stayed in August 2024
Reviewed: 24 August 2024
Rusnė
LithuaniaRoom definitely needs renovation
Very good breakfast, staff is very welcoming and informative
Stayed in August 2024
Reviewed: 24 August 2024
Boža
SloveniaNothing in specific, but the hotel is nothing special.
A simple, basic hotel that has the things you need, very close to the tram station that takes directly to the city center, so it’s comfortable in that regard. Nearby there are parkings for 4 eur and 7 eur per 24h. The breakfast is ok, enough options.
Stayed in August 2024
Reviewed: 19 August 2024
Dorian
RomaniaDiversity of the breakfast. Could be more diverse.
Comfy beds, refrigerator in the room, good wifi, nice personne, tasty breakfast.
Stayed in August 2024
Reviewed: 17 August 2024
Kateryna
UkraineThe absence of cattle, refrigerator, chairs at the room. It’s not understandable is it possible to get a tea, coffee at the dining room when you come after the walk. There is no any information and instructions. The bathroom is too tiny and uncomfortable.
Clean and good location. Nice breakfast.
Stayed in August 2024
Reviewed: 16 August 2024
Nikola
SerbiaDesk stuff is preatty friendly and helpful (small short hair woman), location is okay, train station is 50m away, good connection with city center
Stayed in August 2024
Reviewed: 11 August 2024
Andrejs
LatviaCleaning staring from around 9am (solved by putting a "don't disturb" tag on the door).
Fresh and tasty breakfast that I definitely recommend taking. Location next to a tram stop (D line) and two metro stations nearby. Room is spacious, quite comfortable and very clean (cleaning done every day). I'd book this hotel again on my next stay in Vienna.
Stayed in August 2024
Reviewed: 3 August 2024
Aby
PolandI had the most wonderful time at this charming hotel in a fantastic location! It's so close to the central station and the tram-train stations, making it super convenient to explore the city. The rooms were spotless, and the staff at the front desk were incredibly friendly, which added an extra layer of warmth to my stay. Although an additional ceiling light would have been a nice touch, everything else was just fantastic! The service was exceptional, and the breakfast was absolutely delicious. It was definitely a double thumbs-up experience! 👍👍
Stayed in August 2024
Reviewed: 31 July 2024
Michael
EgyptNo mini bar No kattle
Good value
Stayed in July 2024
Reviewed: 22 July 2024
Viktor
HungaryWorn out furnitures. Dirty walls & inner doors. No minibar Bad odoor on the corridor
Wide selection of food for breakfast During weekend there is even a Prosecco served Good location next to tram line D Friendly staff
Stayed in July 2024
Reviewed: 14 July 2024
Gilles
United StatesQuiet and convenient hotel with helpful management and staff.
Stayed in July 2024
Reviewed: 28 June 2024
Jasna
CroatiaIt is a basic hotel, and has everything you'd need. The neigbourhood isn't particularly interesting, but the tram station is close to the hotel, which is convenient.
Stayed in June 2024
Reviewed: 28 June 2024
Ondrej
Czech RepublicI would appreciate frig in the room.
Very good breakfast, pleasant staff, good access to my workplace.
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content