Hotel is average price but facilities are poor. There is no AC and not fridge available in the room. It is old hotel, therefore if you are looking for comfort, look somewhere else 6 out of 10 rating

I dont recommend it and I wont come back.

Stayed in June 2023

Some rooms are much older than others, I got moved from a much more updated room to a much older room due to some accessibility needs. There isn't air conditioning in rooms. The elevator broke twice. It's not that great of a location, both for safety and getting around: there is so much construction happening in the area that you can't get to this place in one of the directions by public transport. You have to definitely plan accordingly. it isn't close to much of anything so most everything is at least a 20min public transit ride and there are no places to eat or anything else nearby. Some rooms have more outlets, actual mirrors, and overhead lights while others don't. The breakfast is 10, but literally is just a few meats, bread, and eggs.

The staff were honestly exceptional. Even with a lot of issues they were very great in handling this. They do day storage of your luggage, but need to communicate that better and what they do with your luggage between the staff. Comes with hair dryer, decent size rooms. Comfortable enough beds, good towels.

Stayed in June 2023

The noise from the street. There wasn't an AC, so I had to keep the window open and be exposed to the noise of a busy street below. But even with the window closed the noise was quite high. The squeaky floor. There was no glass to drink water from.

The room was specious and clean. The facilities were adequate but old. Good value for money.

Stayed in June 2023

Clean comfortable room. Very kind personal

Stayed in May 2023

dirty like as hell!!! i upload few pictures from the blanket couldn’t get any other blankets! was really terrible

nothing!!

Stayed in May 2023

You know what, for a 3 star hotel this is great. We stayed one night in a deluxe room and were very happy with it. It was one of the cheaper places with decent reviews that was close to a train station. Just one stop to Vienna main station. It wasn't perfect, a bit of hair behind the bathroom door, and decor is a little jaded (and not to my taste) but it was great for the price and location. The staff were really friendly and helpful. They let us have our room early, store our luggage and use the toilet after after check out (which isn't until 12 o'clock, and gave us directions into town. There are very busy roads outside but that didn't bother us. There was the option to have breakfast if you wanted, you could even decide that morning, but we didn't.

Stayed in May 2023

I book one deluxe room(25m) and i pay it.When i reach they give me one standard(18m)room.I ask to give me what i pay, but the answer was "if you dont like you can go where you want,but we dont give you any money because you check in at 20.00 and consider one day its pass.Very bad behavior have the reception.Also dont want to give me the diffrent money from luxe to standard.Dont recomand this hotel.

Nothing

Stayed in May 2023

Some Noisy nights, a broken shower tube, once a false fire alarm at midnight

Very good Bed, location situated next to where we wanted, next to one of the bigger train stations, still no street noise to hear thanks to good windows. Great shower with enough water, drinkable tap water Beautiful architecture with high rooms, therefore nice atmosphere.

Stayed in April 2023

My room request was arranged very well by reception. All the staff including night shift was super amazing and helpful. It was a really positive experience. Room was spacious. Location is great too.

Stayed in April 2023

The room was very... Minimalistic. Just bed, table, chair and empty walls. Feels odd. It is ok to stay few nights but do not expect any charm or spirit.

The room was big. I mean big. Never seen such a big room for such price.

Stayed in March 2023

Good location near Railway station

Stayed in December 2022

Very good location (just 20min. walk distance from the central station). Very friendly and helpful staff. The room was much bigger than I expected, clean and warm.

Stayed in December 2022

horrible experience old dirty place in a construction area . reception is very very rude. old hotel noisy very dirty floor bathroom towels bed everything is dirty and smelly dont go guys.

nothing

Stayed in December 2022

small room and too small bad for two person

the hospitality of the staff

Stayed in December 2022

breakfast was not good as compare of its charges. there is no choose. in this price you can get good breakfast in luxuries hotel. 😢

rooms are big and comfortable

Stayed in December 2022

There was no hot dishes on breakfast but rest was good. Make sure about way of payment, we had different way that it was written but it was not so big problem for us and we agreed, so ok.

Great personel, big room, good localization, possible to eat breakfast for 10 Eur. I can recommend this place. Very close to train and tram. To Hbf railway was around 20 min by foot.

Stayed in December 2022

It was a bit cold in the room for us so we didn't felt completely comfortable, and the room was a bit smaller. More smiles from the receptionists would be also nice.

The location of hotel is really great, right next to train and tram station, close to the center. It was clean, and bed was comfortable.

Stayed in December 2022

No hot water for shower

Stayed in November 2022

It was far too noisy in my room. When I first entered, I assumed the windows were open, as the street noise was quite intense. It turned out that there simply wasn't any soundproofing at all. In addition to the loud traffic noise, there was a major construction site right outside the hotel. If I had stayed, the noise would undoubtedly have been much worse the next day (I checked in on a Sunday). I found other accommodations not far away but in a much quieter hotel, so I checked out several hours after checking in. I contacted Hotel Allegro to request a partial refund, given that I had booked a four-night stay but didn't spend a single night there, but no one from the hotel even responded.

I checked out after only a few hours, so I didn't really like anything.

Stayed in October 2022

it’s pretty old, doesn’t look near good as in the pictures

Stayed in October 2022

The air conditioning control didn't work. Therefore the room was not warm. There was also a big construction site right in front of our window, fortunately they were only noisy on the first morning.

It is close to public transport with good connections to the city centre and sights. The room was very big. The breakfast was OK for the price but nothing special otherwise. The staff were really nice and informative.

Stayed in October 2022

Restaurant inside the hotel.

The location.

Stayed in October 2022

There is a major issue with this hotel if you travel with a car. They have no parking. Parking in the no-exit street in front of the hotel for checking in (20mn) is enough to get a parking fine. The parking that the hotel may indicate does not accept international visa card. The hotel is quite old. Our shower was leaking inside the bedroom. There are major works in the street in front of the hotel which can be noisy. I do not know how far are the public trsnsport for schonburn castle.

Stayed in September 2022

There are no receptions at night so the fire alarm turned on in the middle of the night and the whole hotel stayed loud for a long time...

The location was very good

Stayed in September 2022