the room was a bit dirty

close to the center

Stayed in January 2023

The Toilete is still smell after Urine and not properly clean. The pillow case and bed sheet looks like it was reused or did'nt change at all.

Hotel is beside the bus station

Stayed in January 2023

photos from the booking did not match the reality. instead of central heating we had electric heater. room was aimed for disabled person and smell was awful

it was close to the city center and staff was ok

Stayed in December 2022

needs a bit of refreshing

it was clean and warm

Stayed in December 2022

The room could have been cleaner. The pillows were not very comfortable and the first night the room was very cold because the radiator was not working. Since we spoke with the contact person they fixed the radiator and provide us new pillows. The staff was very kind and helpful. The price for 2 nights compared with the facilities and the cleanliness of the room has highly expensive!!

The staff was very kind and friendly. The hotel is next to a bus station

Stayed in December 2022

Restaurant in the name yet no restaurant there

basic no frills

Stayed in October 2022

Pleasant hotel with very friendly reception staff. The room was comfortable, but unfortunately the bathroom needs some maintenance as there was black mould all over the ceiling. No breakfast was available at the property but there was a great bakery / cafe across the road. Pleasant enough for a one night stay.

Stayed in September 2022

No hot water for shower, no staff available in the morning to sort out the problem. Bathroom door could not open fully as prevented by the bed!

Stayed in September 2022

Toilet was outside the room , heater didn't work and it was super cold to get there

Location and price

Stayed in September 2022

If you arrive late in the night no-one at reception. Your keycard will be stuck to the reception's locked office window in an evelope for pickup. No restaurant to eat in an evening but the bakery opposite on the corner is very good. Can sit and eat pastries/ sandwiches with coffee etc.

The reception lady is super super helpful. Very happy & goes beyond her duty. Explained how to get to the city centre, old town & places to eat when late. The location of hotel is good. Only a short 7/8 min bus journey to old town via number 3 bus. I suppose you could walk but would take alot longer. Good safe parking onsite. We stayed teo night and was nice to know the car was in a safe location overnight. Spaces are limited. Try to get here early as the 6/7 spaces get taken quickly. We just used this place as a base to sleep and for that its good value for money. Rooms are clean, basic but forwhat we needed - great choice.

Stayed in September 2022

A little bit more attention to detail I.e. curtain hooks,tiles in bathroom, tidying up outside areas would have given a much higher score.

Stayed in September 2022

There was no one at the hotel and nobody picked the phone as well. Finally the cleaning had to call and thats when the call was picked. The price shown in booking.com does not include city which was charged extra at the hotel.

The place was clean with an old charm ,very near to centre of Salzburg and ample parking space .

Stayed in September 2022

close to train station

Stayed in September 2022

Staff later in the evening had some major incidient, where staff was involved, there was fight, it wasnt nice. Polce also were involved later, i felt scared and not safe there.

Price is good.

Stayed in August 2022

Rooms needs to be updated, need better pillows, mini fridge , more chairs for family room , AC .

friendly staff, great location , good price

Stayed in August 2022

Not customer centric. Need proper staff availability at property. management needs to be improved

location and accessibility

Stayed in August 2022

It wasn’t very clean and we didn’t get towels on first day that we stayed there.

Location to the main station.

Stayed in July 2022

The hotel described online is not what you get. The rooms are old and the bathroom was dirty. The shower door was broken so the whole bathroom floods when you take a shower. The staff was friendly but very disorganized. It is stated that check-in is from 14:00, however the staff was late to work and we ended up waiting long to check-in. Our room did not seem to be cleaned and there was no towels provided. I would not recommend this place during the summer, there is only a fan. In our room, the window was broken so we couldn't open it, and the heat was not bearable. Also, it states online that there is a restaurant on site, this is a lie. Apparently the restaurant has not been operating for a year or so.

Stayed in July 2022

Bathroom was small and had broken tiles, cleaning lady often opens the door without warning it was quite uncomfortable. Balcony was not maintained

Location, room was spacious

Stayed in July 2022

The rooms were clean, but just barely. (One morning, I walked by the janitor closet and saw the cleaning woman smelling some bedsheets, as if to determine if they were clean enough for use... not encouraging). No A/C Lots of people hanging around on the street below hotel, and it wasnt just one night.

Location was good, but not great.

Stayed in June 2022

I recommend changing the check in-out system. Additionally, basic equipment such as electric kettles should be provided

I had a great time overall, and the location was a significant factor. The room heating was also very good.

Stayed in January 2023

When we first entered the room we saw 2 spiders between the bed and bathroom. There was bad smell from the bathroom area. The heating system was not working properly and was making a lot of noise. Even with earplugs it was not possible to fall asleep. The staff could not solve the issue or give us other room. I know that for this price there are not many options but would definitely recommend spend a bit more and find other hotel.

Parking is the only good experience we had. Low price of the room

Stayed in October 2022

unfortunately the staff was super rude for no reason. Better stay away from this place if you can.

Stayed in January 2023

EVERYTHING. The staff were not friendly, the smell, and the WiFi signal shows but it doesn’t actually exist. there is no single fridge in the whole hotel.

NOTHING. worst hotel I have ever went to. the room was a disaster, very dirty and the guy on the reception knew about it already.

Stayed in January 2023

Can't open window to pit some fresh air.

Stayed in December 2022