The hotel is in perfect location. The staff is extremely professional and attentive. Very clean hotel.

Stayed in March 2025

They did not have body cream and the room was quite small

The staff was pleasant as well the location was good

Stayed in April 2025

The hotel was very clean, the breakfast was modest but on point, and very tasty! We were especially pleased to find lactose free alternatives for dairy products. The rooms were very comfortable. The staff were all very friendly and kind, but we want to especially thank Annalena, who was always smiling and energetic.

Stayed in April 2025

Nothing specific

A value for money hotel close to the city center!

Stayed in April 2025

Our bedroom was pleasantly large (much larger than expected) and very originally furnished. The bathroom was perfect for our needs. We particularly appreciated having a Nespresso machine in the room with a free refill of coffee capsules every day!

Stayed in April 2025

Fabulous staff on arrival and throughout. Great breakfast - lots of options and all fresh and delicious. Rooms all clean and comfortable, nice quiet bar just great for an early evening pre-dinner drink.

Stayed in April 2025

Room was very small and a bit dark. Bar area too small and choice of room service meals very limited.

The breakfast was really good and dining room great. Staff were really helpful. Check in and out was really quick. Austrian style very grand building. Good location if you want to go to museums and art galleries but a bit far out from shops and restaurants.

Stayed in April 2025

Excellent quality and choice at breakfast. Good location at edge of city centre.

Stayed in April 2025

Nothing

Location, friendly & helpful staff. One of the best breakfast buffets that we’ve experienced. The room was good, although getting ready for a freshen up.

Stayed in April 2025

I would have liked some daylight in my room. I was on 6 floor. Also breakfast at €29 was rather expensive and I don’t eat a lot so not a good deal!

Excellent location. Nice bar and lovely bedroom.

Stayed in April 2025

Well appointed and attractive property with a spacious breakfast room. Staff very helpful and friendly. Location very convenient for museums and art galleries. We would stay here again.

Stayed in April 2025

Nothing at all

Staff were excellent and friendly. Hotel was perfect for us and our stay. Breakfast was outstanding

Stayed in April 2025

Shower head for rain shower needed a quick descaling. That was really it, and only mentioned because we were asked to comment.

Great stay at Josefshof am Rathaus enjoying all aspects from before arrival to after leaving. Breakfast including all needs and wishes, and breakfast room was cosy and calm. Room was excellent and so was the bathroom. Lovely stay, and within walking distance to what we needed to reach.

Stayed in April 2025

Absolutely amazing breakfast, and lovely room. Fantastic location too

Stayed in March 2025

The bathroom sometimes smelled somewhat of waste water or sewage. It would have been expected that the bathroom had things like hand creme or body lotion. Although the elevator sign stated that it only worked with a room key, it functioned without a room key.

The location was quite good and convenient to a nearby metro station and tram station. The hotel was also in a quiet location, and the room was quite quiet. The room was reasonably large, modern/new, and comfortable.

Stayed in April 2025

The Front Office Manager to sweet Leyla at the front desk were exceptional. All the staff were so helpful in many ways. The breakfast was just delicious with homemade pastries and wonderful cheeses, eggs, sausage etc. too much more to mention. Having been in the hotel business myself for close to twenty years I have never witnessed such sincere staff. The hotel manager is great as well. Book your reservations early as they are always full. You're going to love it!

Stayed in April 2025

Room tended to be too warm as it was on the top floor with window towards the sky. The blinds helped keep the heat down during the day and dark in the mornings, but we could only open one window with the automatic opener. And the window had to be closed if we wanted to have the blinds down; we could not regulate the blinds so that they only closed part way.

We know the area so the room and location were great. Nice bed and room in a Klimt style with appropriate closet space. Nice shower that was not cramped.

Stayed in April 2025

Nice room, clean, confortable, calm, location perfect to visit Vienna Warm athmosfere Staff very polite friendly and professional. Nice breakfast

Stayed in April 2025

Excellent hotel. Great rooms, excellent breakfast and a very helpful staff . We enjoyed our stay very much. One of the great things in this hotel is that breakfast is served between 7-12. The location is amazing near restaurants, a supermarket and the u2 line

Stayed in April 2025

Phone in room didn't work

Amazing breakfast. Great location. Helpful staff

Stayed in April 2025

The hotel is amazing. Check in was smooth and fast, the staff was helpful and friendly and extremely professional. Breakfast has a wide choice of products, everything is fresh and tasty and it is open till 12:00 which allows lazy relaxed mornings. The room is nice and has all the amenities which you might need.

Stayed in April 2025

Exceptional location and service. Very clean and awesome breakfast

Stayed in April 2025

Location, excellent breakfast, nice staff, room

Stayed in April 2025

Not many facilities available

The location is the major hit. Public transport is in the close vicinity and the Museum square is nearby. The breakfast is really good. Value for money.

Stayed in April 2025

Really good location - close to tram and u bahn. Very small towels!!

Stayed in April 2025