Neutorstraße 8, Riedenburg, 5020 Salzburg, Austria
#131 of 134 hotels in Salzburg
Guests' ChoiceBased on 424 hotel reviews
6.8Cleanliness
7.1
Comfort
6.8
Location
9.1
Facilities
6.4
Staff
7.8
Value for money
6.8
Free WiFi
8.1
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End of dialog contentReviewed: 14 July 2025
Mansoor
OmanNo air-condition. it could be hot in hot summer.
Nice location. not far from the town. just few minutes of walking.
Stayed in July 2025
Reviewed: 19 June 2025
Janelle
AustraliaGreat location
Stayed in May 2025
Reviewed: 17 June 2025
Greg
AustraliaBreakfast seems expensive 19 euro
Close to old town and cafes etc
Stayed in June 2025
Reviewed: 15 June 2025
Hui
AustraliaNo kettle, tea bag or coffee powder
Good location, close to Old town and all main attractions yet without the hustle bustle;
Stayed in June 2025
Reviewed: 8 June 2025
Czar
PhilippinesNo air-conditioning, does not serve lunch and dinner
Good location (just a few minutes walk to the old town), spacious room, comfortable bed, good WIFI signal, good hot and cold shower in private toilet with bathtub, helpful reception staff
Stayed in June 2025
Reviewed: 4 June 2025
Companion
MalaysiaThere is no kettle or fridge in the room. We reported that the shower outlet was clogged. We got a cold response and nothing was done.
The location is at the periphery of the center but near enough to walk. There is a bus/tram stop just outside the hotel. So it is quiet but not difficult to go to all the attractions. The room was very spacious and the bed was comfortable.
Stayed in May 2025
Reviewed: 1 June 2025
Tim
New ZealandNo kettle, no toaster, very expensive for basic room; staff OK; parking situation not good; parking expensive.
Stayed in May 2025
Reviewed: 29 May 2025
Andrea
CanadaThe rooms are old and need updating. Carpet in room is unclean feeling. No AC or mini fridge.
This location is great! From the door to the historical park of Salzburg is a short walk though a safe walking tunnel or within 2 minutes you are at the stair to get on top of the Mönchsberg for spectacular views and you can walk all the way to the fortress. The main areas of the hotel is modern. Staff were very helpful and they gave us a free bus pass to use the whole time we were in Salzburg.
Stayed in May 2025
Reviewed: 27 May 2025
Paula
AustraliaShower in bath, no slip mat in bath so difficult for seniors to get in and out of. Beds very low. Noisy guests at 4am. No fridge No kettle. No cafe/shop open close by.
The location was great to walk into the old town. parking on site.
Stayed in May 2025
Reviewed: 6 May 2025
Norman
United Statesbreakfast and parking were extra charge and a bit over priced (especially breakfast) Breakfast was ok with eggs, wieners, yogurt and some fruits...plenty of breads which are not desirable for my diet, but you might enjoy. The price was capitalism.
the front gentleman who was new to the hotel was most helpful and influential among staff.
Stayed in May 2025
Reviewed: 15 April 2025
Stephen
United KingdomOutside noises getting into the room
Breakfast is okay
Stayed in April 2025
Reviewed: 24 March 2025
Karl
AustriaBeds were horrible
Location
Stayed in March 2025
Reviewed: 16 March 2025
Peggy
New ZealandIt was central to everywhere I wanted to go.
Stayed in March 2025
Reviewed: 27 January 2025
Bernhard
AustriaUnfortunately, I got the wrong information regarding the parking ticket when checking out. My original ticket was destroyed and only the refund ticket was returned. I asked three times, if the receptionist was sure about this. Yes, she was sure, not saying that she was new. Of course, it turned out that I could not leave the garage. Had to call the staff in the garage who issued me a new ticket, telling me that I was already the 2nd one. It turned out the receptionist was new. Mistakes can happen, but insisting that she is sure about this although she is new in the job is equivalent to lying. Costed me half an hour travelling time, before I could leave the parking garage.
Location is great.
Stayed in January 2025
Reviewed: 13 January 2025
Daryl
United StatesNo Problems
Great location just 5 minutes outside the city center. Easy on-site parking. Both are huge pluses for busy Salzburg. Our room was basic but clean. Friendly staff and nice breakfast. Hotel has a lift.
Stayed in December 2024
Reviewed: 10 January 2025
Julia
AustraliaRidiculously priced breakfast for €19 pP, no tea- and coffee facilities and no fridge in rooms (they offer complimentary coffee and tea if you walk to reception in the morning during reception hours), getting woken up at 7.45am from cleaning ladies offering to make the room (happened on two consecutive days, pretty annoying getting loud bumping on the door and calling out)
3 minutes walk to old town, rooms at the back are pretty quiet, grocery market nearby
Stayed in January 2025
Reviewed: 2 January 2025
Arvind
NetherlandsNo availability of hot water Kettle in the room (hot water is provided upon request). A fridge in the room would have been useful.
Rooms are clean and stay was comfortable.
Stayed in December 2024
Reviewed: 31 December 2024
Arun
NetherlandsHotel doesn’t have water and coffee kettle in room. There is only one power point in family room, thats also not at bed side. The room is too packed and lack of ventilation.
Stayed in December 2024
Reviewed: 21 December 2024
Michelle
AustraliaRooms are outdated and need to be refreshed. Shower rail doesn't hold showerhead. Beds are very firm. No shops or cafes nearby.
Central & easy to walk to places.
Stayed in December 2024
Reviewed: 3 December 2024
Amanda
Australiarooms are not large
great location. great breakfast. helpful staff
Stayed in December 2024
Reviewed: 1 November 2024
Sue
United KingdomAbout 25 min walk from station with last 100m through tunnel. Could be off putting at night. Only one pillow provided.
Good value for two night break. Clean rooms.
Stayed in October 2024
Reviewed: 16 October 2024
Marion
United KingdomRoom very basic- no tea or coffee making facilities
Great location
Stayed in October 2024
Reviewed: 13 October 2024
Hong
United Stateswe were charged E$19 per night for parking inside hotel. It was described on booking website that parking is free of charge. May I get the refund of E$40 for parking?
location and breakfast
Stayed in October 2024
Reviewed: 7 October 2024
Steven
United StatesWhen we arrived around 3:00, noted check in time, the desk personnel and several others were out front smoking, apparently on break. We waited 15-20 minutes until they returned to desk to take care of their customers. Huge disappointment in customer service. Breakfast was not included in our reservation thru Booking.com, the only hotel in our 10 day tour, different hotel every night, that did not include breakfast. The cost of breakfast, had we purchased it, was 19 Euro per person. There are no other restaurants in the immediate vicinity of this hotel (within just block or two).
Room was clean, adequate size. Bathroom arrangement was a little odd with a toilet and sink in their own room and a shower and sink in another room. Hotel location was excellent in terms of getting to it easily and without much traffic. Location is only about 2-3 km from the Altstadt. It is an easy 10 minute walk to the elevator for the Monchsberg overlook which gives you amazing views of the city. There are about 6-8 parking spaces or so at the hotel, otherwise you will need to park in the city underground parking directly across the street, with relatively easy access. Hotel offers reduced rate for the city parking, pay at desk. If you park in the hotel spaces, they charge the same as the city parking, reduced rate.
Stayed in October 2024
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