Neutorstraße 8, Riedenburg, 5020 Salzburg, Austria
#131 of 134 hotels in Salzburg
Guests' ChoiceBased on 434 hotel reviews
6.8Cleanliness
7.1
Comfort
6.8
Location
9.1
Facilities
6.4
Staff
7.8
Value for money
6.8
Free WiFi
8.1
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End of dialog contentReviewed: 3 October 2023
Elva
United StatesKinda far from things. Water in shower was very difficult to adjust.
Nice hotel with elevator. Warm in the room but there was a fan. Bus stop out front.
Stayed in October 2023
Reviewed: 30 September 2023
Anita
United StatesBreakfast not included
Location
Stayed in September 2023
Reviewed: 29 September 2023
Barbara
TurkeyThe room was tiny, and there was no refrigerator, mini bar, a/C, or kettle.
The location was fabulous, and the staff was extremely helpful. There was on site parking for 15 euros per day.
Stayed in September 2023
Reviewed: 28 September 2023
Pavlek
United StatesSmall room
Great location
Stayed in August 2023
Reviewed: 23 September 2023
Verena
United StatesA little noisy due to traffic at night
Excellent location for walking in the old city. Clean room. Good hot water in bathroom
Stayed in September 2023
Reviewed: 20 September 2023
Supritha
SloveniaThere was dust in every corner of the room. The floor didn’t look clean at all. So were the beds (poorly maintained). There was a tiny AC which didn’t help during the hot summer. Super overpriced for what they offer. I’d give 1 star to the place.
Stayed in July 2023
Reviewed: 10 September 2023
Andrea
United StatesThe rooms are outdated. You need to step very carefully getting in & out of the tub as the tiled floor is very slick when the bathroom is steamy. The pillows were awful.
The hotel is located in a great part of town & the staff is outstanding! The bed was pretty comfortable. The breakfast was delicious & a great way to start the day. We’d definitely stay here again!
Stayed in September 2023
Reviewed: 30 August 2023
Timothy
United KingdomNot much of a view. Curtains would not draw closed. Bathroom a little tired.
Comfy bed, standard room.
Stayed in July 2023
Reviewed: 19 August 2023
Ian
MalaysiaThe rooms were lacking certain amenities like kettles, air conditioning, etc. which might make it too hot during summer seasons. Breakfast might be considered pricy for value.
The room's were decently sized. Each room was different, with different fixtures and layouts. The hotel was excellently positioned; a short walk led to the historic part of town with many restaurants and eateries nearby. Great for families who are happy to walk to the sights. They accommodated a cot for our 4 year old.
Stayed in August 2023
Reviewed: 14 August 2023
Anisia
United KingdomCleanliness could have been better
Very good and kind staff
Stayed in June 2023
Reviewed: 9 August 2023
Rohitabja
IndiaExhaust in the toilet was not working for our room. It would be good if they provide hot water kettle and complimentary tea/coffee sachets in the rooms.
Property is located centrally, good transport option to reach to tourist places and airport. Property was clean and moderate sized room for 2. They have storage/ locker rooms to keep our luggage which is very handy. They even provides umbrellas which was quite helpful during our trip.
Stayed in August 2023
Reviewed: 6 August 2023
Sudharsanam
IndiaStaff one of them exhibited racist behaviour laughing at my Indian name and for me missing some details in the registration f orm. It was absolutely insulting and she denied being indifferent and racist. It was too obvious and the person treated us differently and the Europeans who arrived. We were made to wait till 3pm while others were given rooms immediately they came in. Skin color does matter here!!
Location
Stayed in August 2023
Reviewed: 28 July 2023
Kathy15
RomaniaThe check in hour is too strict. They didn't want to do the check-in 10 minutes earlier, even if the room was ready.
The room was nice and clean. The location is very good , close to the city centre. Also easy to arrive at the train station with tram no 1. The staff was friendly.
Stayed in July 2023
Reviewed: 23 July 2023
Sreejith
United Arab EmiratesSmall rooms, not even a bottle of water was provided, and it wasn’t even available at the kiosk
Location - Excellent. very close to the bus stop and frequency is good
Stayed in July 2023
Reviewed: 20 July 2023
Pascal
SwedenNo AC the room, so it was very hot, the fan in room did not help.
Location was good, just short walk thru the tunnel and then your are in old city center.
Stayed in July 2023
Reviewed: 19 July 2023
Taotao
Chinathe drain in bathroom was blocked. The room looks a little old.
The reception was very friendly. Hotel location is very good, nearby the Salzburg castle, very close to the riverside, BILLA market. It has convenient parking lot.
Stayed in July 2023
Reviewed: 16 July 2023
Abeera
SpainNot having an air conditioner. Its a basic amenity which should be reminded to guests just like the check in and check out timings are always sent after booking.
The location is excellent and the room has big windows
Stayed in July 2023
Reviewed: 15 July 2023
Michael
United KingdomHotel dated, fittings old and stained carpets
Location good as easy walk to city
Stayed in July 2023
Reviewed: 9 July 2023
Jthecrow
United StatesClean and comfortable with an excellent breakfast. The location was near the center.
Stayed in July 2023
Reviewed: 7 July 2023
Meghashyam
IndiaRoom condition. Super compact shower cubicle.
Highly cooperative staff. Good breakfast.
Stayed in July 2023
Reviewed: 5 July 2023
Julius
Czech Republicthe room was not clean
location
Stayed in July 2023
Reviewed: 2 July 2023
Dayna
United StatesFor the value of this hotel, the price is very high. There is no air conditioning and the evening restaurant was not open during my stay. The breakfast is also an additional cost and should be included given the price of the room. The hotel is also just on the outskirts of the city, so it's not a far walk to restaurants, but it's still a walk if you want to have dinner.
Clean and quiet.
Stayed in June 2023
Reviewed: 26 June 2023
Karen
United StatesStaff at front desk disappeared at times.
Stayed in May 2023
Reviewed: 21 June 2023
Andriy
UkraineLocation in a few minutes from the city centre.
Stayed in June 2023
Reviewed: 14 June 2023
Nigel
GuernseyNo bar available
Great location for the old town 5 minutes walk away
Stayed in June 2023
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