Vorlaufstrasse 1 M1, 01. Innere Stadt, 1010 Vienna, Austria
#9 of 127 B&Bs and inns in Vienna
Guests' ChoiceBased on 531 hotel reviews
9.1Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
9.1
Staff
9.0
Value for money
8.9
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: September 12, 2023
Roumiana
BulgariaLocation, facilities, cleanliness
Stayed in September 2023
Reviewed: September 12, 2023
Susan
United StatesIt was perfectly fine.
Convenience and good value
Stayed in September 2023
Reviewed: September 7, 2023
Evanthia
GermanyNothing
Beaudiful room, clean, comfortable. Near City centre.
Stayed in September 2023
Reviewed: September 4, 2023
Gail
PortugalEverything was spotless when I arrived, but the cleaners were in the room only once during my 4 night stay and the bathroom wasn't cleaned properly.
The location was perfect for my stay as everything I needed was close by, especially the airport bus stop for the VAL2 line which is just 3 mins from the door. I'd taken the airport bus both ways, arriving very late on the first night and leaving very early on my last morning, and the location made both situations easier. And with the code I could easily get in/out and not worry about keys or disturbing anyone. The air conditioner worked well and was quite necessary during this last week of August. My room was spacious, the bed was very comfortable, I appreciated the bottles of water in the fridge and the coffee machine. I had space to work, the wifi was strong, there's a Spar just 2 doors away.
Stayed in August 2023
Reviewed: September 3, 2023
Daria
Czech RepublicClean appartment, comfortable beds, easy check-in process, all sightseeings are in the walking distance.
Stayed in September 2023
Reviewed: September 3, 2023
Derek
AustraliaN/A
It was central, spotlessly clean and quiet
Stayed in September 2023
Reviewed: September 3, 2023
Gabriela
United KingdomNice, spacious property. It was very comfortable. Highly recommend it.
Stayed in August 2023
Reviewed: August 31, 2023
Abbi
United KingdomNothing
Gorgeous apartment with the most comfy bed! Excellent location and value for money.
Stayed in June 2023
Reviewed: August 31, 2023
Limmys
AustraliaEverything. Room was beautiful and spacious. Great sunlight, big TV, free water available, good facilities, staff were lovely and super helpful. Felt very safe. Location was perfect. Highly recommended!! Would stay again.
Stayed in August 2023
Reviewed: August 28, 2023
Soo
United Stateslocation was walking distance to main attractions
Stayed in July 2023
Reviewed: August 26, 2023
Calin
RomaniaVery clean, very close to the city center
Stayed in August 2023
Reviewed: August 25, 2023
Helga
Australiaroom was way too small for 3 people
location
Stayed in July 2023
Reviewed: August 19, 2023
Vladimír
Czech RepublicIt was noisy at the street after the midnight, presumably because this is the very heart of the tourist area.
The location was excellent, in walking distance from major historical monuments like St. Stephan's Cathedral, Altes Rathaus or Peterskirche. The apartment was spacious, clean, stylish and very comfortable. Nice restaurants are located nearby.
Stayed in August 2023
Reviewed: August 18, 2023
Adi
IsraelSmall room, but it was great for our needs - a one night in the center
Great location. Clean. Staff was quick and helpful
Stayed in August 2023
Reviewed: August 18, 2023
Buse
TurkeyThere were a few hairs on the hair towels, otherwise it was generally clean.
The location was great. Walking distance to the city center, tram and VAL2 (the airport bus). There is a Spar market right next to it. If you need something in the middle of the night, it is also walking distance to the vending machine market which is open 24/7. The door locking system was useful, it was comfortable to be able to enter and exit without having to deal with the card.
Stayed in August 2023
Reviewed: August 16, 2023
Julie
United StatesThe location and ease
Yes very much! I was very comfortable …
Stayed in August 2023
Reviewed: August 14, 2023
Sarah
IrelandThere was no pen provided to fill out the registration form and no one to ask due to there being no reception.
The room was clean, comfortable and very secure in a great area. We liked that there were free bottles of water and chocolate on arrival. The WiFi was fast and reliable.
Stayed in August 2023
Reviewed: August 14, 2023
Sophie-alice
United KingdomNothing!
The personal touches were lovely and the room and ensuite were very clean and tidy. The location was also fantastic and right in the centre of Vienna
Stayed in July 2023
Reviewed: August 11, 2023
Silvia
SlovakiaNothing, everything was perfect
Great location. My go to place to stay in Vienna. The room was clean and very nicely decorated. It was a pleasure to stay there. Will definitely revisit .
Stayed in July 2023
Reviewed: August 11, 2023
Anna
New ZealandNo fitted bottom sheets and no mattress protectors. The bottom sheet was halfway down the bed by morning! Also couldn’t turn the air conditioning any lower than 22 degrees Celsius - this was a first in our two and half month European trip.
Easy checkin and nice building. Air conditioning and facilities (tea, coffee and fridge)were good. Location was good but probably on the edge of things rather than in the thick of things.
Stayed in August 2023
Reviewed: August 1, 2023
Irelandish
Poland- checkout at 11 and 10:45 staff knocking the door to remind (quite stressful) - very small room and bathroom
- easy check-in - great location
Stayed in August 2023
Reviewed: July 31, 2023
Johanna
NetherlandsSome noice of other travelers in the coridor. But not a big problem.
No breakfest facility but Spar next door. Good to have the option to store lugage in the Office. Near the AirPort bus!
Stayed in July 2023
Reviewed: July 31, 2023
Shahbaz
United Arab EmiratesIt was clean and had a great location.
Stayed in July 2023
Reviewed: July 31, 2023
Darcy
AustraliaSo clean, modern and comfortable, and a great location for exploring central Vienna.
Stayed in July 2023
Reviewed: July 29, 2023
Steve
CanadaLocation, price
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content