Kaiserstraße 2-4, 07. Neubau, 1070 Vienna, Austria
#149 of 397 hotels in Vienna
Guests' ChoiceBased on 1625 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.3
Free Wifi
9.2
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End of dialog contentReviewed: July 22, 2025
Nicolae
AustriaIt was a missalignment between the size of the room booked and the room distributed. Probably computers AI fault.The personell tried to ofer a compensation involving breakfast. Was let say a kind of solution but I chosed this hotel exactly for the room perspective. I canceled another booking at a different hotel for this. Was unconfortable but at the end accepted by both parts.
It was a modern , self chek-in facility, clean, with very practical sens, with many options and opportunities, managed by a young team with excelent communication skills.Even young, the personell ,was very focused in solving problems, occured not from their fault. Highly appreciated. The low quotation for facility was not because of the quality of the facility or services but for some missalignment specified below.
Stayed in July 2025
Reviewed: July 20, 2025
Jorge
GermanyBreakfast could include more fruits, but it’s really good. The cleaning! They offer you a drink (that I never got) not to clean your room daily, but I think it’s important to clean it daily (at least to pick up the trash).
Amazing location and the atmosphere! The staff is really gently!
Stayed in June 2025
Reviewed: July 13, 2025
Jana
Slovakia.
View was amazing, 100 meters from ubahn, directly on mariahilfestrasse,breakfast perfect
Stayed in July 2025
Reviewed: July 11, 2025
Anne
IrelandThere was nothing we didn’t like everything was spot on 👍
Everything was exceptional. a beautiful Hotel in a lovely location in the Shopping District. Staff were always willing to help. Very good breakfast and a relaxing atmosphere.
Stayed in July 2025
Reviewed: July 10, 2025
Lena
GermanyNothing to say.
We were truly amazed by this hotel from the very beginning. Communication was excellent throughout, and the check-in process was seamless—automated, yet with friendly staff available if needed. The location couldn’t have been better, making it easy to explore the city. One of the absolute highlights was the breakfast. Honestly, it was one of the best hotel breakfasts we’ve ever had! There were plenty of delicious vegan options (a big plus for me), and the coffee was excellent. We also really enjoyed spending time at the bar in the evenings. A thoughtful touch we appreciated was the option to skip housekeeping. In return, you received a voucher for a free drink at the bar—such a smart and sustainable idea. Overall, this was a fantastic stay from start to finish. We wouldn’t hesitate to come back. Highly recommended!
Stayed in July 2025
Reviewed: July 9, 2025
Lawrence
United Arab EmiratesNothing ! We really enjoyed our stay
The location , the staff and clean rooms
Stayed in July 2025
Reviewed: July 9, 2025
Maurice
United KingdomNo tea/coffee making facilities in room and high bar prices. Card only payments.
Cool decor, friendly, helpful staff, types and choice of entertainment, location.
Stayed in July 2025
Reviewed: July 8, 2025
Andre
United KingdomCar parking although discounted was still expensive
Great location and breakfast was exceptional
Stayed in July 2025
Reviewed: July 1, 2025
Jana
SlovakiaParking close to city center
Stayed in April 2025
Reviewed: July 1, 2025
Virginia
United StatesI liked the hotel right away and when I checked in I wanted to stay another day. So I requested and was denied the ability to get a room. The receptionist suggested that I go back on Booking to get a room for the next day. So after checking in I went to the cute sitting area outside and found a booking available. Alias, it was for the same day! The receptionist immediately came to me to alert to this problem..."Do you want another room for today?" "Of course not. I am alone" She suggested I contact Booking right away. I did, but I was still charged the full amount. This review could be for the room I didn't stay in.....So sad.
Stayed in June 2025
Reviewed: June 29, 2025
Mary
United KingdomIt was very comfortable for a longer stay
Stayed in June 2025
Reviewed: June 27, 2025
Lisa
United KingdomStaff weren't always fast to help when we were in reception. The beds were a bit hard, but comfortable enough.
Check-in was easy, even when we arrived at 1am after a delayed flight. We liked that we could exchange daily housekeeping for drinks vouchers, which we used for cocktails. The cinema room is a fun addition. Very easy to get to the metro. Nice and quiet in the rooms at night.
Stayed in June 2025
Reviewed: June 24, 2025
Jana
United KingdomNothing comes to mind.
The staff were great and super helpful. I loved the bar and terrace area – it’s a nice communal space, and the fact that you can get a drink 24/7 is a big plus, especially if you arrive late. The rooftop terrace is amazing, full of plants and with plenty of seating. The location is excellent – central for shopping and the city centre, with a good connection to the airport.
Stayed in June 2025
Reviewed: June 22, 2025
Darja
Czech RepublicEverything, super easy, comfortable, clean, good breakfast, great location
This hotel was great
Stayed in June 2025
Reviewed: June 19, 2025
Eunyoung
South KoreaI stayed here with my friend, but with only glass facade for the shower booth made us uncomfortable. Other than that, it was all good.
Everything was so good! I loved staying here! Breakfast was also very good!
Stayed in June 2025
Reviewed: June 17, 2025
Ali
Saudi ArabiaCheck in by myself, not bad but I spent 5 minutes to check in so I see that not necessarily
Location
Stayed in June 2025
Reviewed: June 15, 2025
Yenal
CyprusEverything was satisfactory but only the shower was inside the room without any cover nor curtain.
Staff was very helpful. Room was spacious and clean. Breakfast was quite satisfactory but only boiled egg (not fried). Terrace of the hotel was very calming and peaceful full with many plants. Location was superb, close to main station and many tram andnbus stops. Along a very popular shopping sites and restaurants. Staff gave us useful advices for visiting the city during our stay.
Stayed in June 2025
Reviewed: June 15, 2025
Mrs
GeorgiaNo refrigerator or slippers/toothbrushes, otherwise fine.
The simplicity of the hotel, location and ambience is just fine. With lots of things to do, like movie nights, yoga and etc.
Stayed in June 2025
Reviewed: June 13, 2025
Haitham
Saudi ArabiaToilet was not clean, bed sheets are too small.
Perfect location, easy in & out
Stayed in June 2025
Reviewed: June 12, 2025
Simona
Czech RepublicBathroom without door, not good in case you travel with a friend Breakfast not worth it in my opinion The day of the checkout someone came to my room at 10am, just knocked once and entered room and left when they realized I am there. I did not feel safe after that and immediately checked out.
The location is perfect, room was comfortable, good size, appreciate the option of making a tea or coffee at the small kitchen
Stayed in June 2025
Reviewed: June 11, 2025
Murtada
Saudi ArabiaI wish that the curtains could block the sun
The staff is very friendly and helpful Location is great The room is nice
Stayed in June 2025
Reviewed: June 10, 2025
Dp
South AfricaNothing.
Location was great.
Stayed in June 2025
Reviewed: June 9, 2025
Floor
Netherlandsbreakfast i think really way too expensive for what you get, bread was all gone 45 minutes before breakfast closes. most expensive 24 euros ever for an incomplete breakfast. You can better get a sandwich around the corner!! At 08.15 someone came into my room, this person called 'hello' a few times and then said 'ok', and closed the door again. I suspect it was a cleaning lady, I didn't get to see her, very unprofessional I think, especially because I had indicated that I didn't want cleaning, I was only there for 2 nights. I was immediately awake and unfortunately couldn't sleep well anymore.
Good location and staff is friendly. Nice rooms and very clean. You get the opportunity to get a voucher for a free drink instead of a room cleaning. Perfect if you’re there for 2 nights.
Stayed in June 2025
Reviewed: June 6, 2025
Tom
Francewould like paying in bar with cash for simple on-off drinks
staff very friendly, helpful, sociable
Stayed in June 2025
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