The toilet in the room (606) was dirty: walls, floor. Please ensure the bathroom and toilet are kept clean.

The hotel staff is very friendly. The Czech-speaking lady was extremely helpful and nice.

Stayed in February 2025

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Free water, thee and coffee. Very nice staff.

Stayed in February 2025

Very limited services. I asked for two glasses to be put in the room and was explained to arrange wine glasses on my own. There was no water in the room, I guess for the price we paid, a bottle of still or sparkling water doesn’t cost a thing.

Bed was comfortable

Stayed in January 2025

breakfast, staff, location

Stayed in January 2025

All good

All good

Stayed in January 2025

We had great natural light in the room, there was a 24 hours bar and a cinema in the hotel.

Stayed in January 2025

Tgey asked extra for the breakfast

Stayed in January 2025

We absolutely love the Ruby Marie Hotel in Vienna and always look forward to returning. The hotel perfectly blends modern design with comfort, creating a very welcoming atmosphere. Our room was spacious, bright, and cozy, with a standout feature – the Marshall speakers in the room, which were a great touch for enjoying music with high-quality sound. The location is also ideal – quiet, yet central, and with great public transport connections. The hotel offers a self-check-in option, which makes the whole process even more convenient and efficient. The service is friendly and attentive. All in all, the Ruby Marie Hotel is a perfect choice for anyone looking for stylish comfort in Vienna.

Stayed in December 2024

Would have been better to have a kettle or coffee machine in the room

all good

Stayed in January 2025

There was no refrigerator in the room/mini bar.

Nice decorating hotel next to the center.

Stayed in January 2025

The area around the sink should have been cleaned better before welcoming the guest, and glasses preferably washed. I only hope that this happened because my original room had issues with electronic lock. Otherwise hmmm...

I very much enjoyed the healthy breakfast. The hotel - nevertheless quite big - very quiet. The staff - friendly, the vibe - modern. There is a workspace & a small library, where you can pour yourself a cup of tea anytime & for free - important thing during Viennese winter.

Stayed in January 2025

The trade off of a free drink against housekeeping doesn’t really work in the right way- Towels too small especially as their weren’t changed for the 3 days. Not enough Toilet paper in the room- half a roll May be simpler to ask guests to ‘hang them up’ or ‘leave them on the floor’. Recognising that prices do rise at new year is till feel that (for room only and no housekeeping) 410€ is excessive

Stylish environment. Brilliant location. Nice bar

Stayed in January 2025

The shower is exposed to the whole room (very trendy apparently)—there is a curtain but it doesn't completely cover the shower. Fine if you're staying with a partner but inconvenient if you're traveling with family or a friend. Also, it's a small thing, but they had free tea available—but no mugs. Bring your own?

Loved the design of both room and hotel; room was clean and comfortable, location was very convenient to transit as well as located in a fun neighborhood.

Stayed in December 2024

There is nothing in the room, no bathrobe, no slippers, teapot, checkers, glasses, tea, water, coffee, nothing! Why a balcony if you can’t even make yourself tea. Instead, there are two large audio speakers in the room.. in the middle of the room there is a washbasin .. in front of the shower in which there is no door. The hotel is modern, but the layout of the rooms and the lack of everything necessary to stay in the room.. I will not come there again.

Локація готелю, привітний персонал, гарний сніданок

Stayed in December 2024

Tv not in English

Stayed in December 2024

There should be fridge and kettle in the rooms

Location is perfect. Loft room has a balcony and great view. Check in and check out is so simple and comfortable

Stayed in December 2024

The bathroom. It has clear wall into the room. It has a curtain you can pull across but the mirror still reflects anyone in the shower. We knew this before we booked and thought we could make it work but it affords no privacy. Not only for showering but also for dressing. Not very practical definitely a sign of form over function. A sliding door to separate the bathroom area from the main room would be better.

Staff really helpful and attentive. Hotle bar was good too.

Stayed in December 2024

Water pressure in the shower wasn’t strong enough

Great location, facilities, staff, 24/7 bar. We had the best time

Stayed in December 2024

All good

Amazing ,modern clean place with prime location

Stayed in December 2024

Overall the whole package was excellent!

Stayed in December 2024

Location, food, bar, concept of the hotel

Stayed in December 2024

I liked Ruby Marie Hotel Vienna because everything was just right: the location, the style, the aesthetics, the cosiness of the room, the friendliness of the staff and the public lounge where I could drink tea at any time. The ambience was extremely pleasant.

Stayed in November 2024

We missed having an actual reception and didn't understand the room cleaning system. We stayed Monday to Friday and room only got cleaned on Thursday. We didn't like not having kettle facilities in room and felt it was a huge inconvenience having facilities on level 3

The location was great for arriving from airport but location wise we didn't spend anytime in the area. We walked to museum quarter and started our day from there. We enjoyed the bar in the evening. All the staff were very welcoming except one male who just wanted to be on his phone. The breakfast was a great start to the day and enjoyed a few coffees

Stayed in November 2024

The ability to prompt active while I faced some issue, such as double charge, blood stained sheet, loud music until 2am in the next room without any intervention from the staff

Mostly all the aspects, it was not my first time

Stayed in November 2024

Nothing . No place to hang coat or wet towel in room, very small point !!

The staff, young, dynamic, helpful, the rooftop bar, the modern relaxed atmosphere, new ideas, guitars, Marshall speaker in room, the view from streetside rooms,.....

Stayed in November 2024