Lack of hot food selection.

Very expensive, lack of hot food selection.

Stayed in July 2025

The price! It is at the more expensive end of accommodation options. Also, the limited tv channels available. It would have been good to be able to watch Netflix for example. The tv was mostly dubbed which is not so enjoyable for an English speaker.

The room had everything needed. It was clean and the room had fresh decor. There was an excellent shower. It is in a great location and very easy to walk from and explore good areas for shops and cafes etc. It was nice to have cold water in fridge on arrival.

Stayed in April 2025

The room was very clean, cozy, and had modern amenities. We loved the location, as it was close to the airport train station and we were able to walk to city center as well. The hotel also had a very unique and cozy character. This is where we would stay again if we return to Vienna!

Stayed in May 2025

Air con didn’t really work and temperatures were very hot

Lovely hotel, excellent staff

Stayed in June 2025

Breakfast is excellent based on lots of healthy options, the concept of the hotel including decoration mood and room space were also extremely pleasant. There is a nice sun terrace and a smoking balcony if needed. Would stay there again

Stayed in May 2025

N/a

I had previously stayed at a Ruby Sofia hotel so knew what I was expecting regarding the facilities. The room was clean and comfortable and the staff were friendly and helpful.

Stayed in May 2025

It’s very conveniently situated. Close to the underground

Stayed in May 2025

Shower poorly designed. The shower door should open towards the sink and not toilet

Stayed in May 2025

The shower and toilet being in the room and just partitioned by screens. Fine if you’re on your own but wouldn’t of wanted this layout if I was sharing the room with someone

Very clean, efficient and friendly staff and in a good location of town which was nice and peaceful

Stayed in May 2025

During my stay, there was 2 parties at Sophiensääle, which was quite loud in the room. The bed was surprisingly uncomfortable.

The location is great. The room is also a good size. If you opt-out of every day house keeping, you get a drink voucher. I appreciated the galley kitchen and the yoga terrace.

Stayed in May 2025

great location and there were a number of restaurants close by. Very quiet.

Stayed in April 2025

Bathroom was a little too exposed and unable to manually lock the room from inside.

Staff, Location, room layout and price.

Stayed in April 2025

Rooms were very warm

Staff very friendly

Stayed in April 2025

I checked in late at night and really wanted some drinking water when got to the room but they don’t have even a mini-bar, which was weird. The breakfast is a bit too pricey for its value.

A very nice place, friendly staff, not too far from a central metro station. I took the “cozy” room and it indeed was cozy, bed was comfortable. On Saturday evening they had a loud party at the lobby which was nice and did not interfere with the guests who wanted to sleep since the noise was successfully blocked (at least on the 4th floor where I stayed). Stayed 4 nights, took the breakfast only on the last morning- fairly good.

Stayed in April 2025

The bathroom because it is transparent and very easy that water will affect the floor where the toilet is located. It is a bit uncomfortable for this reason.

Its location and the kindness of staff.

Stayed in April 2025

Chose not to have breakfast as it seemed expensive for a cold buffet. Plenty of coffee shops nearby for delicious coffee and pastries.

Very convenient location for our purposes and also near to wonderful restaurants and the transport system to explore Vienna. The staff are all very friendly and helpful and the rooms perfectly clean and comfortable.

Stayed in April 2025

Lovely bright clean room with plenty of space. I also loved the loan guitar.

Stayed in April 2025

No restaurant

Lovely building. 24h bar. Good location.

Stayed in April 2025

Toilet very small in the glass box

Breakfast very nice and very friendly and competent staff. Many thanks to Julia, Jules and Emilia who were very helpful.

Stayed in March 2025

The noise from the ballroom carried on until 3am one night which was very intrusive. The worst thing is the bathroom - there is none! There's no privacy - the sink is in the room, the shower is glass and only has a curtain on one side, but the worst is the toilet - the glass door offers no privacy - or sound-proofing at all.

The breakfast spread was really good and the bar very cool. The coffee station outside our room was welcome (although you had to be dressed to visit it!). We were lucky it was so close to our room. We liked our terrace.

Stayed in February 2025

There are no amenities such as bathrobe, slippers and hygienic kits in the room.

Central location Nice and stylish rooms The hotel overall is clean Shower gel, shampoo, lotion smell good

Stayed in February 2025

breakfast could be better, not too many options

staff and hotel design

Stayed in February 2025

Breakfast was very expensive, particularly for not even having a cooked element (€24). Location is quite far from the main sites (40-45 minute walk). We had a ‘lovely room’ and that’s quite snug/ minimal storage space (lived out of suitcase).

Bar space was really nice to sit and relax, staff were friendly. Rooms were clean, bed and shower good.

Stayed in February 2025

The bar was occasionally used for other events during our stay which were quite noisy. Eg Speed dating and a stand up comedy show

Good sized room, comfortable bed excellent shower. Nice sitting areas in the bar. Quiet location. Very good breakfast.

Stayed in February 2025