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Reviews of Ruby Sofie Hotel Vienna 4 stars

Marxergasse 17, 03. Landstraße, 1030 Vienna, Austria

#223 of 399 hotels in Vienna

Guests' Choice

Review score

Based on 810 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.9

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Showing 301 – 325

  • Reviewed: 26 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    Close to city center, clean and quiet.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    10
    Loved it
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect, really clean, good bed and all the details made our stay amazing. We loved it.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    6.0
    Modern Hotel concept, extremely friendly welcome at the reception, but very noisy bedroom.
    • Business trip
    • Solo traveller
    • Nest Room
    • Stayed 1 night

    i had a very hard time sleeping since the ventilation system in my room 577 was very loud - not relatet to the AC which was turned on. This realy killled the whole otherwise great stay for me.

    Modern and fresh hotel concept, very friendly staff at the reception, Nice decoration and style, the room has everything i needed.

    Stayed in October 2023

  • Reviewed: 10 October 2023

    4.0
    Would never stay here again
    • Business trip
    • Solo traveller
    • Lovely Room
    • Stayed 1 night

    - check-in experience was beyond my worst ever. First of all, it was absolutely unclear where the entrance was (!). Secondly, there was a congress taking place, covering the staircase towards the reception (and no indication of it, and congress people also had no idea). Third: it is extremely unclear which elevator and where to take it (like a maze), and when you are in the elevator - good luck pressing the buttons, as it is not bringing you anywhere without a pass. You want to call the hotel? Forget it, you get to some kind of general answer machine. And then when you finally make it to the reception, they do not apologise, like this problem doesn't exist at all. - the room: although it is a big room, the bathroom had incredibly bad smell, i had to keep it close for the whole time. - very dark, narrow and unfriendly corridor, tiny terrace, that is also not really inviting for you to hang there - it was a disproportionally high price to pay for this very disappointing experience

    It is in a quiet area away from the city Center, but still quite easy to reach by foot. Bartender at the reception/bar was kind in the evening.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    10
    Great little hotel. Funky, cute, clean and well thought out! I would absolute
    • Leisure trip
    • Group
    • Nest Room
    • Stayed 1 night

    people congratulating outside smoking. I do not smoke and I do not want to walk through it to get inside my hotel. I don't want to smell like smoke and it makes me sick

    I liked the "vibe" very cool and very nice staff. The hotel room was nicely done and clean even though it's small, The coffee bar in the hallway with instant HOT water was a very nice touch!

    Stayed in September 2023

  • Reviewed: 21 September 2023

    3.0
    Lied about Air conditioning working. Said they had technician coming, but it never worked correctly.
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 3 nights

    The Air Conditioning did not work and it was 95F. Lied about Air conditioning working. Said they had technician coming, but it never worked correctly. Spoke to one employee who said they have been having problem for awhile!!!! Went to a different hotel after 2nd night.

    Location

    Stayed in August 2023

  • Reviewed: 20 September 2023

    10
    Fabulous hotel within easy reach of train and shops in a really nice area. Would definitely return
    • Leisure trip
    • Couple
    • Wow Room
    • Stayed 1 night

    Cant say I didn't like anything, staff were great, rooms were really cool (we had 2 different ones as we extended), Bar was really cool and breakfast was great.

    I loved the decor of this hotel, a little funky, a little retro, different and great. I loved the coffee/tea/ironing board/and self service fridge on each floor. Loved going to get my cup of tea before going to my room. Loved doing my ironing whilst having a drink

    Stayed in August 2023

  • Reviewed: 18 September 2023

    10
    Cosy stay
    • Leisure trip
    • Solo traveller
    • Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Staff, location, historical building, room design and quality bedding

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    • Business trip
    • Couple
    • Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 11 September 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Lovely Room
    • Stayed 3 nights

    -

    Room

    Stayed in September 2023

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Nest Room
    • Stayed 2 nights
    • Submitted via mobile

    Interesting place, in the refurbished ex-theater, with a rock and jazzy details in the rooms and the reception-bar-librery. The rooms type nest is very calm. The hotel is nearby Vienna-Mitte mall with the trains to the airport and to the centrail railway station. After 10 minutes walk from there you are in the city center.

    Stayed in August 2023

  • Reviewed: 23 August 2023

    10
    Best place, great area, couldn't wish for anything more
    • Leisure trip
    • Couple
    • Loft Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing we didn't like

    What a great find in Vienna, such a quirky looking hotel but with everything that you need. Just fabulous, the bar was also such a niche setup. Staff very helpful, rooms were super clean and ours was very comfortable and bigger than most. We did have a change of rooms and got another well laid out room with a balcony.

    Stayed in August 2023

  • Reviewed: 20 August 2023

    10
    This is the place to stay in Vienna.
    • Leisure trip
    • Solo traveller
    • Wow Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A couldn’t have had a better stay!

    Boutique, unique ambiance; courteous, kind staff; flexibility of check in and check out; breakfast selection; vending machines and 24 hour coffee/ tea on 5th floor; 5th floor terraces

    Stayed in August 2023

  • Reviewed: 17 August 2023

    10
    I would recommend this hotel to everyone!
    • Leisure trip
    • Couple
    • Lovely Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel had such a fun vibe. A great combination of modern and antique. The room was amazing and I loved the shower! We were not far from the main downtown area/city center. But we were tucked enough away. It was a quiet, lovely neighborhood. The staff was incredibly friendly. My husband and I loved the bar/cafe and would spend some time there. The drinks and food were delicious.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    Very nice hotel
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    All perfect

    Rooms are very clean and cozy Staff members are super friendly

    Stayed in July 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in August 2023

  • Reviewed: 5 August 2023

    10
    Will book again Hendrik, Julia see you again!
    • Leisure trip
    • Solo traveller
    • Nest Room
    • Stayed 3 nights
    • Submitted via mobile

    Our rooms got ready earlier, great lobby and facilities, good terrace, nice shower, very positive people at reception. Had interesting conversations with Hendrik. And Julia provided us with help and suggestions, great time! Will book again next time

    Stayed in August 2023

  • Reviewed: 24 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Lovely Room
    • Stayed 1 night

    There was a piller in the room which made it difficult to enter on the other side

    Stayed in July 2023

  • Reviewed: 24 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Wow Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect

    Stayed in July 2023

  • Reviewed: 17 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Cosy Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are lovely. Building and rooms are beautiful.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    4.0
    Fine for a short stay, but I wouldn't return.
    • Leisure trip
    • Solo traveller
    • Cosy Room
    • Stayed 2 nights

    The rooms (at least the one I was in) was poorly designed. The shower leaked EVERYWHERE and this lead to standing water in the bathroom area literally for hours until I mopped it up with a towel. It was "rock n roll" themed which I didn't realize before booking, a bit cringe but whatever. Bed was fine. Ultimately it felt like a bit of a rip-off.

    The location was good and the staff were friendly. It was clean and modern.

    Stayed in June 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Nest Room
    • Stayed 1 night
    • Submitted via mobile

    Very helpful receptionist

    Stayed in July 2023

  • Reviewed: 25 June 2023

    6.0
    Semi boutique, modern hotel
    • Leisure trip
    • Family with young children
    • Lovely Room
    • Stayed 7 nights
    • Submitted via mobile

    Rooms need refreshing. Scratches and scuffs and marks on walls which are very stark white. Off-putting. They should periodically refresh the paint and whiten those up. The beds are hard and the linens tacky. As in feels sticky on the skin. Not sure if it is the fabric or what they're washed in, but I just felt oddly sweaty. The comforters way too heavy and bulky for summer. The pillows very weirdly balanced (your head fell to the center) and tufty. One felt one was drowning and enveloped in them. Requested replacements and got the same. So from a sleeping standpoint, really did not like it. One needs a decent bed and linens. From a peace and quiet standpoint, great place. At the end of a long day, super quiet and zen. Would have been great if there was a tiny fridge for drinks or medicine. Lastly, I had a beam going right from middle of my room at the foot of the bed up to the ceiling. Directly in front of the desk area. Really should have been a factor in pricing the room as it was not large and this was smack in the middle.

    Clean and uncluttered. Simple check in and out. Conveniently close to Wien Mitte main metro and access point to trains (to airport) and city transportation. Lots of little restaurants within walking distance, especially Asian (Korean, Japanese, Indian) and Austrian relaxed spots and bars and taverns. Housekeeping was efficient.

    Stayed in June 2023

  • Reviewed: 3 June 2023

    10
    Sürprize
    • Business trip
    • People with friends
    • Nest Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was unbelievably amazing.

    Very clean hotel. Very amazing people. I give my thanks to Deniz and Jul. Deniz and Jul turned this beautiful hotel to our home thanks to their smiling faces and i am amazed with how they made effort to make all of us feel comfortable. As a person who travelled more than 20 countries i could easily say this is the warmest place i have ever seen. Decor, cleanless, people. I could not be happier. Thank you guys !

    Stayed in June 2023

Showing 301 – 325

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