Various addresses in Vienna, 04. Wieden, 1040 Vienna, Austria
#170 of 397 hotels in Vienna
Guests' ChoiceBased on 224 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.1
Value for money
8.1
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 November 2022
Russell
SpainMy own fault but I didn't read that it was a self check in. If you like the personal touch and a reception to ask questions/help with information then this is not for you. The whole set up is impersonal with contact only via messages/instructions. The main switch/lighting we could not work out. So if you needed to use the bathroom during the night you had to switch the main switch back on and all the lights in the bedroom or take a phone/torch with you. We couldn't really open the curtains whilst in the room as the window is at street level so anyone can look in. Would I stay here again? No. Sorry but it maybe suits some people but this is not for us.
Once we got our bearings the location worked well for us. The actual room/suite was fine but we prefer to have an On site bar and reception.
Stayed in November 2022
Reviewed: 21 November 2022
Julie
Czech RepublicThe floor was a bit cold.
The suite is beautifuly designed, easy to find. We didn't get anything from the minibar but it all looked tasty. The cosmetic products for the guests to use there are amazing! I'll prolly buy them online to have them at home. At first I was a bit nervous because it's a street lvl room, but it was safe and quiet.
Stayed in November 2022
Reviewed: 14 November 2022
Jaron
SwitzerlandFrom time to time it got a little cold.
Actually everything. Starting with the modern furnishings, the cozy bedsheets and the huge bathroom. The location of the apartment was also great.
Stayed in November 2022
Reviewed: 13 November 2022
Gabriela
MexicoThe toilet didn’t smell as it should. Didn’t have warm water the first morning, had to come back and shower later in the day.
Good location. Plenty of good restaurants walking distance. The room was bigger than usual, bed comfortable.
Stayed in November 2022
Reviewed: 31 October 2022
Guy
IsraelThere is no AC in the room, only one heater on the farthest point of the room, so it takes few hours to heat up the room properly, but the hotel provided us with thick blankets, for our baby as well. The room is equipped with noise isolating windows, but you can still hear the street/cars at night for those who need complete quiet. The shower has hot water, but they run out very quickly. We checked-in early, and paid extra, but the room floor was dirty.
The location was nice, 10 minutes' walk from karlsplatz, and our unit was just in front of the church. There was a coffee shop just across the street and a small children's playground that was very useful for us with our baby. The check-in/out was super easy and comfortable, and the stuff was very responsive for any question we had. The hotel app is very helpful, full of useful recommendations. Well equipped kitchen and a big dining table for those who prefer to cook/eat at home. Generally, we enjoyed our stay and recommend the place.
Stayed in October 2022
Reviewed: 13 October 2022
Renier
AustraliaThe cleanliness left a fait bit to the imagination… ie. the floor throughout was sticky, a couple of the pillows on the bed had yellow stains on the covers and the toilet smelled and looked like it was forgotten at the last clean.
iIt was lovely and spacious.
Stayed in October 2022
Reviewed: 1 October 2022
Rosie
United KingdomWe turned the heating on one day and when we went into the bathroom there was lots of ants- I'm not sure if they were next to the heating pipe and it disturbed them but we did have to sort of plug the part of the wall they were coming from with tissue. Other than that, the place was absolutely perfect.
The location is really perfect- a 5 minute walk from the train station, belvedere and the metro. It feels very safe even though the front door opens out on to the street, the area is quiet and residential. The bed was like a cloud and I slept like a dream every night. The apartment is decorated very nicely too.
Stayed in September 2022
Reviewed: 22 September 2022
Ítalo
Czech RepublicThe door of the place goes directly to the sidewalk, which was a little bit strange for me.
The place is really nice, with a nice vibe and the location is good, half way from the train station to the city center. They have coffee and tea for you to make and there are two supermarkets close by.
Stayed in September 2022
Reviewed: 21 September 2022
Alesja
Estoniaour suit was located right next to the church, which very loudly rings bells every morning at 7am. so if you want to sleep late, you have no chance.
comfortable bed and bathroom, good location in terms of proximity to inner city and central station.
Stayed in September 2022
Reviewed: 18 September 2022
Janibek
GermanyYou can clearly hear if car is parking inside co-working space in front of this room.
Even though, it's near to Belvedere palace, it was really quiet place to stay.
Stayed in September 2022
Reviewed: 30 August 2022
Vadim
IsraelPersonally, I missed the air conditioning. This room needs some kind of solution to this issue. It is possible to open only one small window under the ceiling and it was stuffy at night.
Location. It was just perfect. The room is very clean, the design is interesting and modern.
Stayed in August 2022
Reviewed: 7 August 2022
Matej
SlovakiaI informed the staff upfront that I would be coming to their office around 10 a.m. on the check-in day to store my luggage before the suite is ready. However, when I arrived at the office it was closed and I was not able to reach the staff by phone.
The suite was very spacious, certainly bigger than most hotel rooms I have been to in Vienna. I also liked the industrial decor - the suite used to a carpenter's workshop and there are still some tools left as decoration. It was also relatively clean albeit some less often used surfaces (like the large shelf above the bed) were dusty.
Stayed in August 2022
Reviewed: 16 May 2025
Yan
DenmarkThe room was damp, old and smelled musty. The window was small and dark. It was close to the road and a bit noisy in the morning. What made me angry the most was that after I checked in, I found that my room was not cleaned, the sheets were not changed, and there was no water and wine as promised. I called the number provided and was told that it was the weekend and I had to wait until tomorrow morning. I had to complain. Although someone was arranged to come later, I was unhappy from the beginning. Then, the promised cleaning was once every three days, but it was not done at all, which made the whole trip unhappy. I reported it to the customer service but to no avail. They said they would give me a 10% discount next time, but I would never choose it again! I don't want to give bad reviews, but I have to say it's really bad. I don't know how those good reviews come from.
The location of the accommodation is good, close to the train station and the distance to the attractions is also OK.
Stayed in May 2025
Reviewed: 14 February 2025
K
GreeceSuitable only for couples, there is no privacy in the shower
Good communication, full directions, it was very easy to find it and settle in. The room was in a great location, quiet street but very close to the city center. It was very warm, clean, well equiped, hot water and wifi working properly, interesting decoration, comfortable bed. Great value for money.
Stayed in February 2025
Reviewed: 9 December 2024
Donna
CanadaThe floor was rather cold but I wore slippers
Unique, great location
Stayed in December 2024
Reviewed: 17 November 2024
Roman
Germany- Very strange check in procedure outside of booking, requiring a lot of data including a second credit card for no reason - Dirty (dusty floor, disgusting smell in toilet, dirty glasses and mirror) - Very loud also during the night - Only a glass wall no door between shower and bed
Good location (die Schneiderin)
Stayed in September 2024
Reviewed: 10 October 2024
Valerie
CanadaProcess to get into the property not clear but had good response from owner.
Spacious comfortable room with attractive and interesting decor. High-quality amenities (skin care products, towels, bathrobes). Spacious, well-appointed bathroom with great shower
Stayed in October 2024
Reviewed: 8 August 2024
Krisztina
HungaryThere was NO Airconditioner, I'ts use to be a store before. To laud, to hot!! Very stinky. Smells like basement. The duche was musty!!
Exelent location, easy to check in. Caffe machine, Easy to check out.
Stayed in August 2024
Reviewed: 8 August 2024
George
United KingdomNo ac and black mould in shower room
Comfy, and quiet. Spacious
Stayed in August 2024
Reviewed: 6 July 2024
Sandra
Dominican RepublicBad service nobody answer and response the concerns. Never work the WiFi connection. There’s not hot water sometimes The curtains dosnt cover the room so the early light of the morning wake you up. The worst was that anyone the hotel or booking response my concerns
Was in a good location
Stayed in July 2024
Reviewed: 29 June 2024
Bednaric
SlovakiaNo air condition
Stayed in June 2024
Reviewed: 3 June 2024
John
AustraliaLocation and rooms lovely
Stayed in May 2024
Reviewed: 27 May 2024
Laura
United KingdomQuirky room, good location
Stayed in May 2024
Reviewed: 26 May 2024
Freda
United KingdomNo complaints. Maybe a microwave would be a good addition as it's the only thing we missed.
Loved the apartment!! It's beautiful, well decorated and the bathroom is massive. They have all facilities and complimentary wine was provided.
Stayed in May 2024
Reviewed: 19 May 2024
Ioanna
GreeceWonderful place with amazing design...very comfortable and 15 minutes from the center of Vienna.
Stayed in April 2024
Görlitz, Germany
Chania Town, Greece
Kokkari, Greece
Agia Galini, Greece
Seville, Spain
Burgusio, Italy
Vişeu de Sus, Romania
Pompei, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content