Lovely

Stayed in June 2025

Fire alarm going off at 2am

Location

Stayed in July 2025

I didn't like that guests were slamming doors every hour of the night, I didn't like the smell of cigarette smoke through the hallway.

I liked the check in and check out process

Stayed in June 2025

Access to the property was difficult and confusing. Doors were very heavy and slammed up until 01:30 then started up again at 05:30. Rooms were very small, pokey and drab.

Fantastic location. Staff very polite, friendly, helpful and respectful.

Stayed in June 2025

Clean and neat the center

Stayed in June 2025

Uncomfortably noisy until well after midnight. The hard surfaces of the door closures (into the rooms and corridor doors) banged away all night with people coming and going. The shower on full power was a dribble. The hot water, turned on full with no cold added, was tepid. Both times I used it, at different times of the day, no different. Tepid water shave. I wanted to iron some clothes however there was no ironing board and no iron. On enquiry at the front desk (inconveniently located across a laneway), I was dismissed by a disinterested front desk attendant who said, in response to my enquiry as to why no ironing facilities in the room (or the laundry) "we don't have irons". Dismissed. So I went out and bought one. The second night (a Saturday) was even noisier with doors banging and loud talk in the corridor until 3am. Check out is 10.00am. Fine. Except my room access was inoperative from 0945 so I could not get back in (having been out for breakfast) to collect belongings. Called Reception (using my phone) to be told they would fix it remotely and try again. Still inoperative. A cleaner kindly let me in. There is no way I would stay there again. I cannot recall worse accommodation or disinterested staff attitudes (except for the cleaner, who was the only helpful hotel person I encountered). I tried to move to another hotel but it was a busy weekend and other hotels were all booked out.

Location. That is, the location of half the hotel, not where Room 20 is located.

Stayed in June 2025

found cockroaches on the minifridge and mold in the bathroom

it was somewhere to sleep

Stayed in June 2025

The accommodation was right next to nightclubs and pubs .the noise levels were extremely disturbing and the windows didn't block any of the noise out. The verbal abusive arguments were nightly until early morning incidents which occurred over the three nights.

Clean facility. Long wait for room on arrival.

Stayed in June 2025

Paid an extra $15 for secure parking but the gate was continually stuck open and even if it wasn't there was a doorway off Mitchell St that was permanently unlocked. Also the fire doors were open so anyone can wander down the hallways of the hotel. Address hard to find as reception is not actually on Mitchell St but the St behind and accross the road.

Stayed in June 2025

No hot water, tiny, no iron, not water to drink, bugger all milk

Stayed in June 2025

That the original room that I had booked was stinking of cigarette smoke and I could not breath properly even for the couple of minutes I was in the room. The foyer and hallway all had the stink of cigarette smoke. Residents walked in smoking. The staff said that they are not supposed to smoke but they just do!!!!

That the staff found me a suitable room that was smoke free in the high rise DCH on Smith Street.

Stayed in May 2025

The room wasn’t what I ask for I was given to single beds in a hostel type accommodation, constant noise and doors banging at night as it seemed to have a lot of long term residence, the price I paid the I was very disappointed

Location was excellent so convent to the cbd

Stayed in May 2025

Was expecting room to be in DCH on Mitchell as advertised but was in fact in the YHA across the road . Hotel advertised as being on Mitchell Street when in fact the reception is on Smith Street. This made it very confusing to find

Stayed in May 2025

Great room, great staff

Stayed in April 2025

No thing

No brake

Stayed in April 2025

People partying in hall ways all hours of the night slamming doors keeping you up all night.. reception were not welcoming on arrival at all and provided very little instruction of where to go as if I should know where everything is. When getting into my room there was hair all over the floor and the bed had food crumbs in it. On check out I gave them the room card and there was little to no communication just took it and said bye.

Location

Stayed in April 2025

The room is so dirty.

Stayed in April 2025

24 hour check in is very helpful

Stayed in March 2025

People across the hallway slamming their door everytime they left or entered their room all hours of the day and night unnecessarily.. Just been idiots if you ask me.

Good location, reasonable price.

Stayed in March 2025

The hot water didn't work, the television didn't work, and the aircon leaked destroying a few documents I had.

The location was the only thing good about this place.

Stayed in March 2025

So quiet could hear my heart racing

Stayed in March 2025

nothing

Pool

Stayed in March 2025

I couldn't find any blanket in the closet, I was feeling cold due to air conditioning. I had to use my bathrobe to keep me warm.

Stayed in March 2025

Enjoyed our stay very comfortable bed an great AC.kindregards

Stayed in February 2025

My room was not clean. There were hair in the room and on the bathroom floor. The shower was barely working.

Location is very convenient, easily walkable to most parts of the city.

Stayed in February 2025