Food options, when you didn’t want to eat at standard times were very lacking. The remote in our room was rubbish and hardly Worked.

Good rooms and great location. Staff were really helpful and happy to accommodate.

Stayed in July 2025

No mini bar and no light meals served after 5.30pm

The staff, pool and location

Stayed in July 2025

Can’t fine any

Very central and convenient . The Resturtant inside the property has a good food and good service ❤️

Stayed in June 2025

That we couldn’t eat at the restaurant. Tried to eat at 6.00pm with our disabled daughter. Restaurant was empty & we were told that it was fully booked & we would have to come back at 8.00pm. Fortunately a person at reception told us the food is better at Mangata Restaurant & you don’t need a booking. Mangata was fantastic. Very accommodating for our family situation. Thank you Mangata, shame on you Sails Restaurant. No care there.

It was comfortable

Stayed in May 2025

The pool is not heated.

Convenient location, spacious and clean room, comfortable bed and friendly and helpful staff.

Stayed in June 2025

Accommodation blocs very tired from the outside. Could do with more lifts

Great location Smooth checkin A fabulous balcony but not much fun sharing it with the flies

Stayed in May 2025

If the pool had been heated we could have used it, it was far too cold.

Pretty much everything

Stayed in June 2025

Stayed here for 1 night only so didn’t get a chance to explore the area string the hotel much but everything in the hotel was fine. Comfortable, clean & a haven from the flies outside! Also, it is very accessible since most tour buses/coaches do the Ayers Rock resort circuit for all Uluru tours. Staff are polite & attentive - the hotel has a restaurant and is close enough to walk to the small strip of souvenir shops.

Stayed in May 2025

HEATED SWIMMING POOL WOULD HAVE BEEN GREAT

PROFFESIONAL HELICOPTER SERVICE FLIGHT TO OLGAS AND ULARU WAS EXCELLENT

Stayed in June 2025

No water provided in the rooms Extremely expensive for basic items like breakfast Fresh crockery not provided in rooms No fresh milk once opened No entertainment onsite Late checkout was only 10:30 not 12/2pm like most Pool not heated for winter stays Ran out of drinks like certain wine etc Asked for cot for baby and was told it would be in the room had to call twice to get it brought up.

Clean and great location with good facilities provided. The food was excellent and there was a good selection of drinks.

Stayed in June 2025

The service for food was a bit slow and the waiters did not tend to come back to see if you needed more water or anything else to drink.

The location and shuttle bus were very good and the staff were all friendly and helpful.

Stayed in June 2025

VERY overpriced for what you get. Nothing included in room price, not even a bottle of water.. We asked to extend our checkout by 1hour to 11am which was accommodated and we appreciated, however we got back to the room at 10:45am and we’d been locked out already. So the extra 15mins we had twas taken up by having to go back to reception and gain access. At 11:05 management were knocking on our door and waited for us to leave. We explained we’d be out in 10minutes as my daughter had a fall and we were trying to clean her up, but felt rushed with them waiting and cleaners waiting outside. Considering the amount of money we paid, I was disappointed.

Our room was spacious, clean and modern. The restaurant area is lovely and we enjoyed the buffet breakfast. Location is good.

Stayed in May 2025

Needs a little updating in bedrooms and bathrooms

Clean , comfortable, staff really helpful

Stayed in May 2025

Would be nice to have a coffee machine

Good location, clean and comfortable

Stayed in May 2025

Very comfortable hotel with great amenities. Easy transfers to and from the airport or bus transfers elsewhere. Quite expensive food and accommodation however understandable in the remote location. Would recommend.

Stayed in May 2025

Only the flies at certain times of the day outside but we coped with fly nets we purchased at the hotel

Excellent location for Ayers Rock . Trips ran from hotel Resort amenities a few minutes walk away Loved the free washing facility

Stayed in April 2025

Breakfast was very expensive in restaurant espresso coffee not included you have to pay extra. Not many lunch options. Only buffet dinners. Some restaurant staff need more training.

Staff with polite and tentative.Rooms are clean clean.

Stayed in April 2025

Too many flies

Swimming pool. Nice room. Good location. Good but expensive breakfast. Very good buffet dinner

Stayed in April 2025

Distance of viewing platform from Uluru. Cancellation of drone show with no substitute event planned. The picnic box was well below expectation. Promised 30% refund of drone show price has not been received.

Room, pool, bus transportation.

Stayed in March 2025

Getting told as you check in a 3pm that the two better restaurants are fully booked is hopeless. Need to make this very clean when booking. Service staff in restaurant in the evening very poor. Had to chase up drinks and water. It was a buffet so they were not busy with food. Food ok but nothing special but in Ayres Rock things are limited.

Rooms good and clean. Lady on reception very good.

Stayed in April 2025

Dinner and breakfast was always a buffet and sometimes you just want a light bite. Barista coffees were extra in the buffets. It seemed like gouging.

Stayed in April 2025

Great location and luxury stay

Stayed in April 2025

Didn’t like the buffet only dinner option

Stayed in April 2025

The beds were extremely comfortable but the rooms were dated and need a refresh. For the price we expected a little more. The lobby bar was a good alternative for dinner as our dinner experiences were all cancelled due to weather. Many staff were new and very inexperienced.

Stayed in April 2025