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Reviews of les Refuges du Chalet

35 Balmoral, 4845 Sart-lez-Spa, Belgium

#3 of 20 hotels in Sart-lez-Spa

Guests' Choice

Review score

Based on 81 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.2

  • Location

    9.4

  • Facilities

    9.2

  • Staff

    9.6

  • Value for money

    9.1

  • Free WiFi

    9.0

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Showing 1 – 25

  • Reviewed: 16 July 2025

    8.0
    Very good
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    However, the only downside to our stay was the attitude of the woman who appeared to be either the owner or part of the cleaning staff. She was unfortunately quite unprofessional, showing a lack of respect towards customers and coming across as arrogant. It put a bit of a damper on what was otherwise a lovely trip.

    I had a great experience staying at Les Refuges du Chalet. The location is stunning, the atmosphere is peaceful, and the accommodation itself was cozy, clean, and very well equipped. It offered incredible value for money — you really get a lot for what you pay, especially compared to other places in the area. However, the only downside to our stay was the attitude of the woman who appeared to be either the owner or part of the cleaning staff. She was unfortunately quite unprofessional, showing a lack of respect towards customers and coming across as arrogant. It put a bit of a damper on what was otherwise a lovely trip. That said, if you can overlook that one negative aspect, the stay itself is absolutely worth it. I’d still recommend it overall, especially for the quality of the lodging and the beautiful setting.

    Stayed in July 2025

  • Reviewed: 3 July 2025

    8.0
    When the weather is nice this is a very pleasant stay!!
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night

    Muskito's , we did not bring any cream or whatever so we got surspized at night.

    The warm welcome and explanation about the rules and way to use the facilities and shop. Very nice environment, we will recommend this to others for stay in Ardennen.

    Stayed in June 2025

  • Reviewed: 19 June 2025

    10
    I recommend with all my heart!
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    I really liked it and will definitely come back.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The cute cottages were amazing, and the facilities around the place were great

    Stayed in June 2025

  • Reviewed: 18 May 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    A very charming and cozy place in a beautiful location surrounded by nature. Perfect for escaping the city and recharging. The host is a very kind person, and the cabin was clean and had everything we needed. There’s also a kitchen and a fridge on site, which is super convenient.

    Stayed in May 2025

  • Reviewed: 22 April 2025

    9.0
    Charming chalet stay
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night

    The chalet was quite small, but it also added to the charm.

    We absolutely loved the charming chalets – every little detail was thoughtfully considered, from the glassware and tea/coffee setup to the wine opener. The communal spaces and games created a warm, social atmosphere where it was easy to meet other guests. Don’t miss out on the breakfast – it was absolutely delicious and a perfect start to the day. Highly recommended!

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights

    it's expensive but beatiful!

    Stayed in February 2025

  • Reviewed: 19 January 2025

    10
    Wonderful experience!
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect!

    Everything! The place is like in fairy tale. Incredibly cozy and warm chalets with the soul. You can feel that it is all taken care with love and trust to the guests. It has everything you need to cook and keep your food, also there is a heater so it is warm even in winter nights. I will definitely come back in summer 🤗

    Stayed in January 2025

  • Reviewed: 3 December 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 1 night

    Incredibly kind staff, venue is amazing and the rooms and food were perfect. 10/10

    Stayed in November 2024

  • Reviewed: 6 October 2024

    10
    Cute Tiny houses, well equipped, friendly staff, great area for beautiful walks.
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Cute Tiny houses, well equipped, friendly staff, great area for beautiful walks.

    Stayed in October 2024

  • Reviewed: 25 September 2024

    10
    loved it
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    beautiful property, so unique. cute touches. friendly staff. great breakfast. close to nature. loved it thank you!

    Stayed in September 2024

  • Reviewed: 9 September 2024

    10
    A great relaxing environment at a cozy chalet
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great. Cozy accommodation, nice environment, and welcoming staff

    Stayed in September 2024

  • Reviewed: 3 September 2024

    9.0
    Superb
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Great location and fabulous hut with everything we needed. Owners very accommodating as we booked last minute

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    Beautiful and cozy cabin in a stunning area.
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great 👍

    We had amazing stay in the cabin. I really enjoyed chicken walking around our cabin. The cabin itself is very cosy and you have everything you need in it. Really recommend:)

    Stayed in September 2024

  • Reviewed: 4 August 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Dogs of other ppl/guests

    Everything / the host

    Stayed in August 2024

  • Reviewed: 27 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Chalet
    • Stayed 1 night
    • Submitted via mobile

    Check in and out very shorta

    Everything..making fire grill🔥 was the best

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    Incredible
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The service from the owners and staff of the place, the layout of the chalets and the reliable style they use, leaving you free to buy and pay for what you consume yourself, congratulations on everything

    Stayed in July 2024

  • Reviewed: 10 June 2024

    8.0
    Felt like living with the Smurfs!
    • Leisure trip
    • Group
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    The double room is pretty small for two people. I would recommend it for couple of nights only. However, it can be a nice solution for solo travellers.

    The place is just magic! Different from others, well situated, original and in contact with the nature! I felt like living with the Smurfs for a weekend! Very nice the breakfast, the welcoming spirit of the hosts and the restaurant close by! The centre of Spa can be reached either walking or by car.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • One-Bedroom Chalet
    • Stayed 2 nights
    • Submitted via mobile

    It is like on the pictures but better. All the people working there were super nice. I had a little lodge which had everything you need and was super clean. The whole area reminds me of a Märchen, it's so magical and peaceful. The breakfast was good and enough to get me full. I can only recommend!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Unique, comfortable with an astonishing view
    • Leisure trip
    • Solo traveller
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Honestly I loved everything

    This is one of the most unique places I’ve stayed at during my long solo road trip in Europe The cabanas are so cute, small but completely full of all the amenities you need. The ambiance and the view is incomparable The attention to details was so thoughtful as well

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Beautiful location and great food! What’s not to love.
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 3 nights
    • Submitted via mobile

    An absolutely beautiful location which was also close to the Spa race circuit which made it an ideal location for us. The food was fantastic and the staff were extremely helpful. Nice little quirky place if you want something that bit different, will definitely be returning again.

    Stayed in May 2024

  • Reviewed: 14 April 2024

    9.0
    Cozy cottages in a nice area
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 1 night
    • Submitted via mobile

    Very nice and cozy cottages. Terraces on each cottage is nice for having a meal or some drinks. Shared kitchen is well equipped and clean. Overall a nice stay.

    Stayed in March 2024

  • Reviewed: 22 October 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Chalet
    • Stayed 2 nights
    • Submitted via mobile

    Internet Wi-Fi

    L’ambiance top

    Stayed in October 2023

  • Reviewed: 1 October 2023

    10
    Working at the Spa race circuit, it was lovely to get back to the Magic Cabin for a glass of wine in the peace of the co
    • Business trip
    • Solo traveller
    • Chalet
    • Stayed 4 nights
    • Submitted via mobile

    The charm, peaceful countryside, and individual quirky properties with thoughtful attention to detail.

    Stayed in October 2023

Showing 1 – 25

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