Reviews of Hotel Bliss 3 stars
'T Zand 21, Historic Centre of Brugge, 8000 Bruges, Belgium
Review score
Based on 284 hotel reviews
6.3Score breakdown
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Cleanliness
6.5
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Comfort
6.7
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Location
9.1
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Facilities
6.1
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Staff
6.7
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Value for money
6.3
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Free WiFi
7.6
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Reviewed: 26 June 2025
Joe
Italy15 reviews1 helpful vote5.0“decent”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 3 nights
Staff was difficult to contact. AIR CONDITIONING NOT WORKING made the room facing afternoon sun a real sauna.
Location was good, breakfast decent, room acceptable.
Stayed in June 2025
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Reviewed: 25 June 2025
Adam
United Kingdom5 reviews1 helpful vote7.0“Room was not great, however the veiw was amazing.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Some of the corridors smelt like sewage. There was hardly anyone ever at reception. The lights didn't work in the toilet, so you had to use your phone light. The air conditioning system was rubbish.
The veiw out of my window was amazing. The rooms were kept clean and tidy, the beds were made and fresh towels delivered daily.
Stayed in June 2025
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Reviewed: 13 June 2025
Lauren
United Kingdom32 reviews5 helpful votes5.0“Locations is great and that’s where it ends!”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Rooms not made up on arrival, dirty bedding on the beds etc. Beds not made up as requested - requested twins and got doubles. We had to split and remake the beds ourselves. Breakfast was supposed to be from 8 - staff strolled in at 8:20. All ok if on own but as a large group not ideal! Communal areas dirty , dusty and need a lick of paint. Kitchen and breakfast room was very dirty.
The location is about the only thing going for the hotel. We have stayed multiple times over that past few years and we return because of the location.
Stayed in May 2025
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Reviewed: 1 June 2025
Maia
Netherlands14 reviews4 helpful votes5.0“Below expectations”- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
No reception when we arrived. Key cards with our name and room number were just displayed on the counter. That was a security risk. We could here various noises (footsteps, furniture / doors being banged even past midnight). Generally, cleanliness of room including walls and floors could be improved more.
Location was good.
Stayed in June 2025
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Reviewed: 23 April 2025
Michal
Switzerland107 reviews2 helpful votes5.0Passable- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Hard to reach someone from the reception, called several times, as e get a dirty room.
Stayed in April 2025
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Reviewed: 21 April 2025
Steve
United Kingdom60 reviews2 helpful votes5.0“We loved visiting Brugge”- • Leisure trip
- • Couple
- • Twin Room with View
- • Stayed 3 nights
- • Submitted via mobile
The key card system failed to work to access your room as there was no reception you had to phone which was not always answered
The Location close to the car parking
Stayed in April 2025
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Reviewed: 15 April 2025
Rajesh
India4 reviews1 helpful vote5.0“The property is all about location which is excellent but poor in services . No personal touch . Never found anyone on t”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
No one at reception Poor services provided
Location
Stayed in April 2025
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Reviewed: 20 February 2025
Morris
United Kingdom1 review1 helpful vote5.0“Contact with any staff member at the hotel would have improved my experience.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
Didn't see any staff during the time we were at the hotel. Nobody on reception. Just a room card left on the desk. No cleaners seen or heard. Croissants for breakfast guests just left on the desk each morning.
Location. Cleanliness. View over the t,Zand square. Parking close by..
Stayed in February 2025
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Reviewed: 31 January 2025
Jan
United Kingdom12 reviews5.0Passable- • Leisure trip
- • Solo traveller
- • Twin Room with View
- • Stayed 2 nights
It's a pretty decent hotel, but at that price point. I paid 366 euro for two nights it's just not good enough. It feels more like a hostel than a hotel. There's nothing wrong with it, it's just not worth the money.
location was great
Stayed in January 2025
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Reviewed: 5 January 2025
Mohamar
Netherlands7 reviews5.0“It’s a place close to the city center and to a large public parking. The beds could have been better.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The beds were really uncomfortable and made a lot of noise when you moved. You also hear everything from other guests.
The location is close to the center so it is easy to walk. Also the hotel is next to a large public parking.
Stayed in January 2025
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Reviewed: 29 December 2024
S
United Kingdom4 reviews7.0Good- • Leisure trip
- • Group
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Good basic accomodation in the city centre
Stayed in October 2024
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Reviewed: 11 December 2024
Adams
United States4 reviews6.0“It worked for what we needed but all rather basic.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
The room was very small. The room was a little tired. No one was ever at reception. Our room key was sitting out with a dozen others waiting for us at check in so no problem there. When we needed more towels we called the number and they said we had to go down to the front lobby and towels were available in a cabinet.
The location was fantastic! And garage parking right across the street so very accessible.
Stayed in December 2024
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Reviewed: 9 December 2024
Anabela
Netherlands60 reviews3 helpful votes7.0“Good for one night.”- • Leisure trip
- • Couple
- • Twin Room with View
- • Stayed 2 nights
- • Submitted via mobile
-There was no one in the reception. Very difficult communication (phone number not available… They didn’t reply to our msg) - it was raining in the bathroom; water pressure was very low. - there was nothing to drink (water, coffee or tea). - the towels weren’t changed. - very expensive for the hotel and room conditions. - no parking
Location. Bed comfortable. We could leave our luggage for a couple of hours after check out. Pets allowed.
Stayed in December 2024
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Reviewed: 5 December 2024
Lewis
United Kingdom1 review6.0Pleasant- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Heating in room / air con
Access to town by walking
Stayed in December 2024
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Reviewed: 3 December 2024
Alison
United Kingdom11 reviews5.0“Good location and easy access to car parking and city centre - that was the best bit.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
no staff on reception. Nicer communal areas.
excellent location and good value but lack of staff on reception made it a little tricky at times as room keys failed to work on arrival. No communal area for example a bar to relax in. Hotel says it's "boutique" but decor in corridors and rooms was a little tired.
Stayed in December 2024
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Reviewed: 25 November 2024
Margaret
Australia73 reviews6 helpful votes7.0“Location good and helpful front desk”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Poor bathroom drainage
Location and friendly staff
Stayed in November 2024
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Reviewed: 24 November 2024
Steven
United Kingdom2 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
We had multiple people walk in our room on different occasions using the key card to our door
It’s in a very good area
Stayed in November 2024
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Reviewed: 3 November 2024
Conal
United Kingdom6 reviews1 helpful vote7.0“A Perfectly Fine, Trouble-Free Stay”- • Leisure trip
- • Solo traveller
- • Twin Room
- • Stayed 3 nights
It would have been better if someone was on reception when I checked in. It wasn't a particular problem, but set hours would be preferable in case there were any issues.
Although my room was at the front looking over the main square, it was pretty quiet and I had no trouble sleeping. The room was fairly standard and clean. It was a very convienant location for exploring the city.
Stayed in October 2024
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Reviewed: 20 October 2024
Regina
Germany26 reviews1 helpful vote7.0“Recommendable for a short/ overnight stay”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
Was quite loud at night
Nice beds, perfect Location
Stayed in October 2024
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Reviewed: 19 October 2024
Sandra
United Kingdom2 reviews7.0“We had a comfortable stay in a hotel in a great location in a beautiful city”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
A good breakfast Excellent location
Stayed in October 2024
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Reviewed: 18 October 2024
Katherine
United Kingdom6 reviews1 helpful vote7.0“Great location, slightly strange hotel”- • Business trip
- • Couple
- • Twin Room
- • Stayed 1 night
- • Submitted via mobile
It was a little strange - no one on the desk, just keys left there - including the master key! Didn't feel very secure in that respect and it would have been nice to be checked in by a person we could talk to. It was also very noisy from outside and in the morning. Cleanliness was okay but could definitely be improved.
The location for the old town is perfect. Easy walking distance to lovely shops, restaurants etc. And a short walk from a big and relatively cheap car park too, which made travelling nice and easy. The rooms were okay, shower was nice and hot.
Stayed in October 2024
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Reviewed: 9 October 2024
Pauline
Australia16 reviews4 helpful votes7.0Good- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Everything was ok
Decent size room with comfortable bed, the reception attendant was fairly helpful.
Stayed in October 2024
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Reviewed: 6 October 2024
John
Australia14 reviews1 helpful vote5.0“A good place from which to explore Brugge.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
Room was a bit small.
Good location. Nice breakfast. Elevator to upper floors. Easy parking next door.
Stayed in September 2024
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Reviewed: 23 September 2024
Jerryp
Canada35 reviews5 helpful votes6.0“Great for location but hotel management needs to get its act together.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 5 nights
When we arrived we were not met by anyone, no communication. Room we were assigned to was a used room and was dirty but once we finally got ahold of someone we were given a clean room. Breakfast was just so-so, no variety and the cleanliness of the breakfast room and equipment was questionable. Reception/ hotel representation was only present for a couple of hours in morning after 8 am.
Location was excellent with only short walk to train and to old town.
Stayed in September 2024
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Reviewed: 16 September 2024
Sue
United Kingdom41 reviews2 helpful votes7.0“Good location, clean hotel.”- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 1 night
The lights are all on timers and they go out after a very short time. This needs to be extended, or you end up in darkness in the bathroom!
I read the reviews for this property and was expecting there to be problems on check in but there weren't. The reception was unmanned, but the host answered the phone straight away and the key had been left for us on the reception desk. The location of this property for the price is fantastic.
Stayed in September 2024
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