Room was a little small for two people.

Friendly and service oriented Staff. Hotel was centrally located and very clean. Breakfast was excellent.

Stayed in June 2025

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Breakfast was great

Stayed in June 2025

Room air conditioner did not work except on the 4th night.

Breakfast was excellent with a wide variety of choices. The hotel is ideally placed with access to eating places, shops and the central railway station.Magic Mark was amazingly friendly and welcoming and extremely helpful in responding to all our requests. He is a great asset to Hotel Alexander!

Stayed in June 2025

I wish the minibar had some snacks in it, instead of 6 drinks for one person staying one night I wish I had a way to make myself coffee inside the room. I like to drink a coffee first thing in the morning

Spacious room, clean, with AC, good sound insulation, good bedding, good shower, good breakfast, the staff was superb

Stayed in June 2025

Rooms are on a smaller end.

The location is good as it gets

Stayed in May 2025

Bathroom didn't have place to put stuff, no hooks to hang towels/clothes

Location, customer service

Stayed in May 2025

It was a bit pricey, but to be expected.

Near Zürich HB, great location. Very clean. Good breakfast (they even have gluten-free/lactose-free options). Will stay again.

Stayed in May 2025

pillow too soft

Walking distance to Zurich main station. Supermarket, convenient store and lots of restaurants/cafe nearby. Friendly and helpful staffs

Stayed in May 2025

it is in a busy traveled area

The location was good overall, not far from the train station and a block away from the lake.

Stayed in May 2025

We did not like extremely disturbing noise continuing well after midnight like drunken yelling, very loud people on the street. It all raised questions about safety of the surrounding area. At some point I was ready to go to reception to ask for the police to come and restore the order on the street. But decided not to be involved as we were staying only 3 nights.

Great location, nice room.

Stayed in May 2025

Our room has no coffee and tea facilities but you can have a coffee machine in the reception for free.

I like the location close to the main train station and close to the public transportation like tram. Very close to everything, public restaurants amd shops.

Stayed in May 2025

The lady who was at the reception desk was rude when I asked her directions to the Bachmann confectionery. I asked her nicely to write down the name of the street and the famous Swedish torte. She looked at me with exasperation and uttered some words that I did not understand. What a stark contrast with the 2 gentlemen who also work at the reception desk.

Room was small but was enough for 2 people. There were 2 separate twin beds which I requested and room was very clean. Room was available before check-in time which allowed us to relax after a long train ride. Great location as walking distance from train station and city center. 2 gentlemen at the reception desks were very helpful when we asked directions. They were patient and cheerful every time we asked for directions to different places we would like to go. Breakfast was delicious with lot of options. Ladies who were manning the breakfast area were so nice and efficient in maintaining the tables clean and food well supplied. One lady who was cleaning the breakfast area in the afternoon lent us some utensils so we can eat our take-away restaurant food. She just asked us to return them in the morning or leave them in our room.

Stayed in May 2025

Clean modern rooms. Great location. Friendly staff

Stayed in May 2025

Hotel looks run down. Our room was small and faced the front so it was a little noisy.

The location was great. Easy to walk around the Altstadt from there. Staff was very helpful. Breakfast was OK.

Stayed in May 2025

Little street noise at night

Helpful staff, excellent breakfast and great location...couldn't ask for more

Stayed in May 2025

Small room in the 1 floor with the view to the back yard, near the ventilation of the kitchen, so the window could not be opened. The extra large bed would have to be more comfortable.

Excellent location.! The room was small as well as the bathroom, but clean. The breakfast was OK, in a cosy atmosphere. Very friendly staff!

Stayed in April 2025

No complaints at all!

In the heart of Zurich's atmospheric Old Town. A smallish and simply furnished room, but with many thoughtful details that made it a very comfortable and pleasant stay. Although a single room, the bed was comfortable and a very generous size. Plug sockets for various countrys' plug types are built in (including UK). I had requested a kettle in the room, and found it waiting for me there. Some complementary drinks are provided in the mini-fridge, and free self-service tea/coffee is provided in the entrance foyer at any time. Inclusive breakfast was standard fare and of very decent quality. Would be very happy to return and recommend.

Stayed in April 2025

It’s a bit loud during weekend nights, but nothing too too crazy. They provided ear plugs which was great.

Very good location and breakfast was also great.

Stayed in April 2025

It was expensive for the size of the room but in comparison to other hotels in Zurich comparable.

Location excellent and staff were very helpful

Stayed in April 2025

Good value! The hotel's location was excellent, close to the train station, within a few minutes by walking. There are also a lot of nearby restaurants.

Stayed in January 2025

nothing.

great value, very helpful staff, good breakfast

Stayed in March 2025

Excellent location in old town. Close to train station, many restaurants, very walkable city. Rooms clean, bed comfortable, very quiet, easy to get good nights sleep. Complimentary coffee, fruit and crossants available to guests. Breakfast was excellent, all staff very helpful and friendly.

Stayed in April 2025

Only downside was the church bell going off every 15-30 minutes but that's just me being picky

Stayed in April 2025

Great location!!!

Stayed in March 2025