Sadly, when we arrived, the apartment hadn't been cleaned. There was rubbish piled up and washing up in the kitchen, rubbish on the table, beds unmade, towels on floor in the bathroom and full bins. There was no one around to speak to reference the cleaner. I contacted the owner, who very quickly arranged for it to be cleaned, although this meant leaving our luggage in an unsecured apartment for an hour while we waited outside for this to be completed. The weather was lovely and hot while we were there, a fan in the living room is provided but unfortunately only that window stays open. The others close when you push them open and we couldn't find how to keep them open for some breeze. Lastly, before we were ready to leave in the morning on day of departure, the cleaning crew were knocking on the door wanting to get in. When I said we weren't ready yet they were unhappy they'd need to wait. Ironic really considering we'd had to wait an hour the previous afternoon to access the apartment.

The apartment is very spacious and has a lovely view over the park on one side and out onto the street from the other.

Stayed in June 2025

The bathroom sink did not have a plug and the shower leaked onto the bathroom floor.

The hotel was near the tram station and easily accessible. The key collection process was user-friendly.

Stayed in June 2025

On the Booking.com site it indicated that there was private parking which wasn't the case and we chose it largely based on this. There were stains on the sheets too.

Close to the Letzigrund Stadium.

Stayed in June 2025

- The bathroom lighting is not working (always flashing) we had to use it in the dark. - The hotplates didn't work, we couldn't use the kitchen. - The toilet seat as broken. It was very instable. - we try to contact the service and we had always an answer that someone is going to contact us to solve the problem, but anybody contact us even if we call them. We were here for 3 days and it was not what we expected. - The cleaning service was yelled every morning. The insulation of the building is very bad, so it was very difficult to sleep well. They were not kind with us and didn't want to know anything about our problem. - ! Any room service every day, you have to bring your own dishwashing products ! - Impossible to find the TV command.

- the location is very nice to go to the center and the stadium (if you have a concert). - the beds are comfortable and clean - The bathroom is clean

Stayed in June 2025

The apartment was worn down and had a very strong smell of cigarette smoke. The pipes were leaky and when taking the elevator to the 3rd floor we got stuck briefly. When informing the host we never got a response back. With great luck everything worked out, but incase we would have needed assistance, I don’t think we would have received it quickly.

The check-in was clear and easy.

Stayed in May 2025

it´s a pity bc the apartment is quite nice but is not really well kept. It seems it hasn´t been taken care of it for a time.

Stayed in May 2025

The window handle was broken during our entire stay. The room smelled like cigarette smoke. We hardly managed to turn the metal bar and open it. We didn't receive a new room because everything was booked. Nobody came to fix the window.

Public transport nearby.

Stayed in April 2025

the sink was clogged since day 1 and i notified property support. Tell me that someone would fix it and never came during the entire stay (5 days)

Stayed in March 2025

Entrance and public areas very dirty , wc door not fixed , room facilities simple , location good .

Stayed in April 2025

The room was hot as hell and extremely noisy. I couldn’t sleep at all. No working lights in the bathroom.

Location is great, very good connections to the nearest Bahnhof . It was clean. The bed was comfortable. My check in was after midnight in this self check in /check out is very convenient .

Stayed in March 2025

3 out of 4 showers had to be taken in cold water…

Stayed in February 2025

No hot water for shower during my stay, fridge was dirty

Location

Stayed in March 2025

Hair dryer was not in a working condition. Hygiene was little bit compromising however they provided clean bedding. No reception or extension contact on site to inform regarding difficulties during stay. Key collection and key drop from a box which is literally behind the hotel :( and was difficult to find during night time due to bare minimum light

This place is located right opposite to tram station and train station is just 15min walk. District 1 is only 10 min with tram route

Stayed in March 2025

The form to fill in to get the key box code. Why would I need to provide this personal information provided that I already shared it with Booking.com or through the apartment reservation website?

Self check-in at any time of day or night with a code to type on a key delivery machine.

Stayed in March 2025

The bed was full with hair, and the walls are dirty and the owner didn’t answer on my message in booking

It’s close to the Center

Stayed in March 2025

There were a couple of hair strands spotted on the bed. The internet credentials provided in the room did not work.

Decent price and good location

Stayed in February 2025

Struggled to gain access to the keys via access box

Stayed in February 2025

Pillows awful...TV no English at all

Cheap and easy work

Stayed in February 2025

On the corridors people would leave their rubbish in bags outside the flats. That was unexpected and unsightly. There were probably foreigners living in the non-Swiss Star flats that don't know european rules.

Room and bathroom were clean and comfortable, heating was appropriate. Location was great. Beds were clean and comfortable

Stayed in February 2025

They don’t provide any parking spots.So if you are traveling with your car.The only way to park your car is at the nearest parking lot.That will cost more than 30CHF per night.

Very clean and comfortable room with such a low price in Zürich .

Stayed in February 2025

Location and organisation

Stayed in January 2025

Room cold and some noise…

Good location

Stayed in January 2025

It was designed by the intern: everything is somewhat bad. - the bed was too short, maybe 1.80m. just not quite long enough. And the headrest had parts coming off - the toilet is just a bit too high to comfortably sit on (avg. Sized male here, not to mention how it was for my smaller, female partner) - the shower curtain is outside of the shower, so water will pour down ok the floow - weird placements for power outlets on the wall - no light on the night stand - open light switch (as in "missing the plastic cover")

It was a (too small) bed in a warm room for a fair price with running hot water and good sound isolation to the outside. That's about it. You can stay in it, that works. Like survive. Without real comfort.

Stayed in January 2025

The rooms overseeing the street, where there's a tram track, are very uncomfortable. The sound of trams passing by is very loud. Trams are very frequent and work late at night and start very early in the morning. It was almost impossible for me to sleep when every minute or two a tram passes by and rocks the room. Not recommened for light sleepers like myself. For a deep sleeper that doesn't get bothered with this kind of noise, then this hotel is a very good choice, especially from a price perspective.

Fast self check-in. Location is good.

Stayed in November 2024