There was no kettle for hot water in the room. It's a normal thing that can add value. Kitchenette would have been an icing on the cake.

The room is located at a very convenient locality. All the attractions were accessible by Trams. Tram stop is very nearby.

Stayed in October 2022

Couldn't see the key location at first sight. Hair in the bed. Sliding doors broken in the bathroom. Looks like a deserted hotel.

Staff reachable by phone.

Stayed in September 2022

Poorly maintained. The toilets were okay, and the shower booth was not that clean. There were stains on the booth. I stayed for 4 days, and they did not provide enough toiletries (soap, shampoo, etc.), so I had to buy extra from a supermarket. The blanket and the pillows were of very poor quality. The television just did not work. Overall I would not recommend this place if you are travelling with a family. For a one or two-day tour, it could be okay. Zurich is anyway expensive, but it's not worth the money it is asking for.

The location is fair. Very near to tram and bus stop. The private bathroom and toilet are okay. The rooms are tiny. The balcony is a bonus.

Stayed in September 2022

i didn’t like a single thing, bed wasn’t comfortable not in good shape , it was small n sheets were not cleaned enough, pillow were in poor shape n worn out. worst hotel i have ever booked

nothing

Stayed in September 2022

bed are horrible, room on the street noisy

close to letzigrund

Stayed in September 2022

There was no flexibility with the check-in and check-out times, and no place to leave your luggage in case of early arrival or late departure. The location was far from the city center, about half an hour on foot. The room was minimally clean, and the supposed double bed was actually two single beds stuck together, with very uncomfortable mattresses. The blinders of the window were also broken, rendering them useless. On top of that, some of the guests were listening to loud music in their rooms well past 1am, and due to the absence of a reception there was no one to turn to about it. In all, despite the 3/5 rating, the establishment seemed more like a 1-star hotel with prices of a 3-star hotel.

There was a kitchen in the room, supplied with some utensils for cooking, and the pressure of the water in the shower was adequate. Also, the location was well-connected to public transportation, being next to a tram and bus hub.

Stayed in September 2022

It was clear that the room hadn’t been cleaned since the last visitor. There was a bad smell in the room, shards of glass under the table and the sheets and towels were used and dirty.

Wifi and location were okay

Stayed in September 2022

The host didn’t provide me with code for keys to apartment so I had to call the booking agent to get access to the room. The host was rude when collecting the key also

Stayed in September 2022

no watter heater and fan

property located near zurich airport walk away distance

Stayed in September 2022

I didn't find the self check in experience very easy. Waited at the door for an hour for someone to come out to guide me to the little box that was supposed to drop my key. Not a very pleasant experience for a traveller who is in Zurich for the first time from Out of Europe. Room was not clean, facilities less than minimal, air in the room was stuffy. Opening the window didn't help as the street was very noisy then I couldn't sleep.

Breakfast was Ok.

Stayed in September 2022

We had no phone signal throughout Switzerland so the check-in was nearly impossible. The check-in must be made through an online platform. Dirty room

Parking spot in front of the facility, clean bed, location not to far from the city center

Stayed in September 2022

Staff behaviour

Stayed in September 2022

Everything else was terrible. The bed sheets were stained and the bed was made out of 2 mattresses next to each other with a hole between them, although I ordered a double bed. The bed was truly the worst experience. The bathroom: the shower was broken in 2 places and the door wouldn't close properly, water was everywhere. The towels were stained with something red and there was no hand soap.

The location of the hotel is not bad. It is quite central, about 15 - 20 minutes from the city center by tram

Stayed in September 2022

Excellent value for money, good location (20 min walk to city centre), easy self-check-in system, room wasn´t too spacious, but clean.

Stayed in August 2022

The room was not clean- the sheets were dirty, and had brown spots & hair on them. The room had a very strange smell. Since it was on the ground floor, facing the main road and the tramline, opening the window was not an option. To top it all off, there was nobody to call or ask for a change of sheets. Would definitely not stay here again.

Stayed in September 2022

very inconformado room

its very bad property

Stayed in August 2022

The apartment was very very hot so we had to open the windows but then it was so loud we barely slept. The bed sheets had a black mouldy looking stain on them and the bed was too soft.

The shower was good, bathroom was stocked with towels etc.

Stayed in August 2022

- There was the terrible bed. It was impossible to sleep there. - No conditioner. - No TV.

Stayed in August 2022

Shower broken, no fan and super hot, loud, limited facilities

Stayed in August 2022

They don’t pick up the phone when its very urgent.

i have to sleep another hotel because of there system doesn’t work.

Stayed in August 2022

the bathroom light was broken

good location

Stayed in August 2022

could have been better equipped

comfortable, clean

Stayed in June 2022

Finding Keys was like a solve a puzzle, there was no even a little hint that where the keys are, and I was really tired and wanted to little rest but finding the keys was such a stressful situation.

Stayed in August 2022

There is too much outside noise in the room I stayed in on the ground floor. It was too hot. The bathroom wasnt clean and it looked like someone just showered. The pictures shown on the booking platform are very different and deceiving from what you are actually offering. The bed is very uncomfortable as well.

Nothing.

Stayed in July 2022

this is a self check-in motel, which is fairly common in Zurich, but you can enter the building without any pass up until the rooms, so the common areas are dirty and not taken care of. Inside the room, it was not dirty per se, but the windows did open property the furniture was all scratched. given it costs >100 CHF the quality was extremely poor, I found another hotel for the second night of my stay

nothing, avoid at all costs

Stayed in July 2022