The room is nice and with lake view. The location is great. We satisfied with this hotel.

Stayed in July 2025

I could feel the springs in the mattress of the bed. I was really hoping for a morning swim and sauna before my big day at work but the facility does not open until 10am so I did not get a chance to use these facilities.

The location of this hotel is fantastic and the room had a great view over the lake. I enjoyed the balcony. The rooms were big enough and the lobby was very impressive

Stayed in June 2025

Some spa facilities not working or missing. No water or cups in spa area. Generally the hotel needs some TLC: carpets cleaned, rooms cleaned, decoration, lick of paint and it would be good/exceptional.

You cannot fault this properties location, comfortable bed and breakfast choice and quality.

Stayed in June 2025

Breakfast buffet can be better.. they have a chef on site and he was most gracious and made us an omelette.

Amazing views of the Lucerne lake from the Hotel. Walking distance from the Rigi Mountain Cable car Cross the road and board a ferry to Lucerne! Location is amazing

Stayed in May 2025

The room was ok but a bit old and there was a broken shelf in the bathroom.

The location was good. Nice pool!

Stayed in April 2025

It‘s a very old hotel that was not renovated fir a long time. Our room was not ready at 15:00, then when I asked to change the room it took about 1h.

Location is the main reason we‘ve choosen this hotel.

Stayed in April 2025

Definitely not 4 star. 2.5 at best. Good location. But run down. Didn’t have toilet paper. Bed had broken springs. One lift didn’t work. Other had buttons hanging out of it. Room was dated. Acceptable as a 2 star. But definitely not 4. Lesson is to look at the booking.com score. Not the clearly hotel provided stars.

Stayed in March 2025

nice

nice

Stayed in February 2025

However, the room was poorly cleaned—dirty mirrors, wrinkled bedding, and cobwebs. Instead of one large bed, there were two small ones.

I liked the location, the spa, and the lake view from the balcony.

Stayed in January 2025

Decor of rooms and common areas was dated. Room only had one of each amenity (one small bottle of water, one soft drink in the small fridge, one coffee capsule, none of the other items that were listed as being available in the fridge). Most expensive rooms were no different than the less expensive option, they were just one floor up, so presumably a slightly better view. Spa area (pool, sauna, steam room) only open from 4pm. Service inconsistent — very friendly and helpful young woman on arrival, but on subsequent visits to reception, a young man barely glanced up from what he was watching on his computer to even make eye contact with us.

Location, view

Stayed in January 2025

They asked for my credit card to make a copy. I asked not to do so but still they went ahead saying it’s company policy. In today world; with scammers looking for an opportunity ; this shouldn’t be set as a policy by such hotel

Stayed in October 2024

Amazing hotel, staff are friendly. The rooms are spacious and clean, nothing at all to criticize. Highly recommended 💐

Stayed in December 2024

Nothing

Style

Stayed in November 2024

No soap, no shower gel, no shampoo, only 1 toilet roll for all family, bathroom ceilings had mould

Location

Stayed in November 2024

All the carpets in the room and the hallway were old, the elevator was dirty. It seemed strange to me that a copy was made after my bank card at the reception, without any sense, even though they could confirm all the costs were paid and issued the invoice. From a data protection perspective, its an abusive practice, and it really bothered me .

We really liked the swimming pool and the sauna. But the room was not clean enough, old carpets, there was no hair dryer in the bathroom. The room had a balcony with a view to the side of the neighboring building, unfortunately we could not enjoy the lake view. The breakfast was delicious and it was nicely organized.

Stayed in November 2024

Cleanless, state of maintenance of the structure, too dark in the room, too much use of moquette in all hotel; too much bell noise from the nearby church (time clock all the night)

Breakfast, location, hotel staff

Stayed in November 2024

However poor lighting in rooms, air conditioning unit not working had to ask for a fan.

Great view, with a nice balcony

Stayed in October 2024

Location , opposite to lake anf Mt. Rigi

Stayed in October 2024

the room was too warm. the wifi did not work, because of too many devices on the network.

Very kind staff. great breakfast.

Stayed in October 2024

The room had no direct lake or mountain view as described while booking.

The location and stuff.

Stayed in October 2024

The interior of the hotel is quite dark. Little lighting.

Room overlooking the lake. Little traffic.

Stayed in October 2024

Toilet doesn't have a door. Church next to hotel has a lot of ding dong. We couldnt sleep all night long. They don't have dinner and we had to find some place to eat dinner. I paid the hotel price with card anyway they copied my creditcard and said me it was because of guarantee theirself. (It is also weird)

Location, beds, breakfast, cleaning, take a bath

Stayed in October 2024

It was not clear from Booking.com that it was an additional 15CHF to park your car. There was absolutely no information in the room about anything - meals/facilities etc. Whilst one receptionist said there was an evening meal available it then appeared that both restaurants were currently "in hibernation" - again not made clear at the time of booking. The bathroom was immaculate but had a glass wall/door, made worse by a large mirror on the wall opposite. All very disconcerting and you needed to know your room-mate well! Also, what is it about Europe and bath/sink plugs?! Neither seemed to work which made having a bath impossible. The decor in the hotel is rather bizarre and dated - not very Swiss at all.

The hotel is in a perfect location overlooking Lake Luzern and the terminal for the boats that tour the lake. Our room had a small balcony and was exceptionally clean and comfortable. We booked an inclusive breakfast rate, which was worth the money as there was a good choice, nicely laid out with attentive staff. Staff were very helpful on reception too. The hotel has its own carpark on the upper story, with a lift back down into the hotel. The pool and spa facilities were an added bonus. Weggis is a very pretty location by the lake with a couple of supermarkets and several cafes and restaurants. You could easily catch a boat to the city of Luzern, rather than drive.

Stayed in October 2024

Nice hotel, great location, amazing views. The swimming pool was fantastic, views from the balcony stunning. Breakfast was plentiful. Parking secure. Staff were nice and fluent in English. WiFi was fast. The only difference between the types of room (we had booked two rooms) was that one had air conditioning and was on a higher floor. Price was good value (remember it is Switzerland). We enjoyed the stay for our family of four. Genuinely worth it and lovely place.

Stayed in August 2024