Beatenplatz 4, City Centre, 8001 Zürich, Switzerland
#53 of 126 hotels in Zürich
Guests' ChoiceBased on 3720 hotel reviews
8.6Cleanliness
8.8
Comfort
9.0
Location
9.6
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 October 2023
Jennifer
New ZealandFirst room very small disappointed but were given an upgrade second night
Stayed in September 2023
Reviewed: 14 October 2023
Cynthia
AustraliaIt was in a fantastic location near the train and the staff are very friendly
Stayed in September 2023
Reviewed: 12 October 2023
Maryam
Saudi ArabiaNothing, everything was perfect
Great location, close to the station and the old town and all the cute shops
Stayed in September 2023
Reviewed: 12 October 2023
Jeff
United KingdomThe breakfast, just continental, no cooked food. Zurich is mentally expensive. A pasta dish, a salad and two bottles water was £50. You need serious wedge to stay in the city
It’s a beautiful renovated old cinema into a hotel. It is literally around the corner from, train, tram, bus and a short ride to the lake. Cracking location, quirky eco hotel, with an added bonus of a cinema onsite and a room you can make endless of cups of tea. We loved this hotel for all its unique features including a glass cube to shower in😂
Stayed in October 2023
Reviewed: 10 October 2023
Jim
AustraliaThe lighting in the room was a little confusing but this was a minor thing. It is a bit expensive, but so is the whole of Switzerland.
We thought Ruby Mimi was a fantastic hotel. It is modern, funky and has great facilities. Digital check in was a breeze. The room was a little unusual but the design was well thought out. The bed was super comfortable, the breakfast was top notch (best coffee on our entire holiday) and the staff were brilliant. Highly recommend it.
Stayed in October 2023
Reviewed: 10 October 2023
Sharon
AustraliaIt is okay for a couple, but the bathroom being in the bedroom could be a problem for friends sharing.
Great location around the corner from Zurich HB for train to and from the airport. Spotlessly clean, comfortable, everything worked, relatively new furnishings, friendly staff, 24 hour bar and check in, great security - need room key for lift and corridor doors, tea coffee making stations, some snack vending machines.
Stayed in October 2023
Reviewed: 10 October 2023
Janet
United KingdomThere was no means of making tea or coffee in our room. Many of the controls - lift buttons, light switches etc were non-intuitive - I even had to ask at reception how to switch the bedside light on independently of the main lights! The door to the balcony locked unexpectedly.
Proximity to railway station was good as was being close to the Coop for purchasing picnic items. The balcony was very nice.
Stayed in September 2023
Reviewed: 9 October 2023
Forough
United StatesI loved everything
The best hotel
Stayed in October 2023
Reviewed: 9 October 2023
Greg
United StatesAll was well. No complaints.
Great location, modern and clean. Great shower. We really liked this place.
Stayed in October 2023
Reviewed: 8 October 2023
Davinder
IndiaRoom very small
The location
Stayed in September 2023
Reviewed: 8 October 2023
Heather
AustraliaLevel 6 only 1 lift .Had to wait a while. Coffee facilities only on floor 1 to 4 not on other levels.
Comfortable quiet room. So close to the railway station and the old town area
Stayed in October 2023
Reviewed: 8 October 2023
Stefy
United StatesThe ac was tricky. But I guess this was just us.
I loved the unique design of the hotel. Beds were super comfortable. Great view. Great breakfast.
Stayed in September 2023
Reviewed: 6 October 2023
Innis-klitz
United StatesGreat breakfast. Nice people, clean, convenient. The all glass shower was a bit unsettling, but I was alone. I would stay there again. The bar was also nice and cozy.
Stayed in October 2023
Reviewed: 6 October 2023
Daniele
SwitzerlandVery good location, very nice facilities, excellent breakfast buffet
Stayed in August 2023
Reviewed: 6 October 2023
Vijayan
MalaysiaDifficulty in using the hot water in the Galley.
Location was ideal.
Stayed in October 2023
Reviewed: 5 October 2023
Yifei
ChinaNice staff, Anna give us warm welcoming and make our check in smoothly. Comfortable bed and good location near the station.
Stayed in September 2023
Reviewed: 4 October 2023
Gimmilicious
Singaporegood location - walking distance from Zurich HB station. has a decent spread for breakfast. staffs are friendly and helpful. love the view from the room. room was bigger than expected. also love the smart tv in the room - able to cast from our phones directly. room has all the necessity provisions. has some fun perks, they allow hotel guests to borrow guitar from the bar, play board games at the bar etc. easy check out.
Stayed in October 2023
Reviewed: 4 October 2023
Jing
United StatesThe room is tiny in the 6Th floor
Stayed in September 2023
Reviewed: 3 October 2023
Beverly
United StatesLocation
So close to the train station
Stayed in September 2023
Reviewed: 3 October 2023
Anne-marie
AustraliaRoom is very small
Funky and love the minimalist approach
Stayed in October 2023
Reviewed: 2 October 2023
Nizar
Indonesiagot the room where not at the wing of galey, must walk to the other wing that have galey
Location, cleanliness, the staff helpful and efficient in explaining hotel facilities
Stayed in September 2023
Reviewed: 30 September 2023
Ricky
IndonesiaRoom size is too small
Location is the best, room clean and nice
Stayed in September 2023
Reviewed: 28 September 2023
Kathryn
United KingdomThe why the room was divided , bedroom to seating area... it would of been better if the bedroom area was bigger. It was a bit of a sqeaze for the person on the right hand side of the bed to get past the bed
The room was very large and airy
Stayed in September 2023
Reviewed: 27 September 2023
Simon
ThailandStaff a bit offish and made me wait until 3 pm to check in, no budging on that for anyone no matter how long you been travelling.
Very good breakfast, great facility, location could not be better
Stayed in July 2023
Reviewed: 26 September 2023
Kevin
SwitzerlandVery comfortable and simple + close to Zurich HB.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content