Beatenplatz 4, City Centre, 8001 Zürich, Switzerland
#53 of 125 hotels in Zürich
Guests' ChoiceBased on 3742 hotel reviews
8.6Cleanliness
8.8
Comfort
9.0
Location
9.6
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 February 2025
Qazim
FranceI had an absolutely perfect stay at this hotel in Zurich! The room was simply stunning, beautifully decorated, and incredibly comfortable. Everything was spotlessly clean, and every detail was thoughtfully designed to maximize comfort. The staff deserves a special mention: they were unbelievably friendly, always smiling, and genuinely welcoming. I felt right at home with their personalized and attentive service. Their professionalism and warmth made my stay even more enjoyable. I highly recommend this hotel and will definitely be returning on my next visit to Zurich!
Stayed in February 2025
Reviewed: 14 February 2025
Mariah
United StatesWe didn’t have any problems I guess the only thing would be the cover on the bed being a bit too small ?
The hotel smelled absolutely amazing ! The rooms were nice & organized as well.
Stayed in February 2025
Reviewed: 13 February 2025
Darko
SwitzerlandNothing a great stay!
It had a balcony the room was really modern and in the upper floor.
Stayed in February 2025
Reviewed: 12 February 2025
Julian
United StatesThe design of the hotel and bar is very comfortable, modern and unique. The staff is very kind and always willing to help. Also the amenities and room is very great. Overall great experience, totally recommend. Shot out to Robin who was very helpful and offered great advice during our stay.
Stayed in February 2025
Reviewed: 12 February 2025
Julia
GermanyPillows are a nightmare
Great location, wonderful staff, large room
Stayed in February 2025
Reviewed: 11 February 2025
Riyaz
IndiaI like everything about the property
Location is excellent and so it the staff and the vibe of the hotel
Stayed in December 2024
Reviewed: 9 February 2025
Darren
AustraliaA little cramped for space in the rooms
Great location, nice bar clean room but a little small to get past the end of the bed.
Stayed in January 2025
Reviewed: 7 February 2025
David
United StatesI wish they would include a coffee and pastry for the breakfast.
I've stayed here a few times now on my visits to Zurich. The bar area is fantastic and the rooms are super clean and stylish. Beds comfortable and the location is hard to beat.
Stayed in January 2025
Reviewed: 5 February 2025
Avidan
PortugalNothing
Everything
Stayed in February 2025
Reviewed: 2 February 2025
George
United StatesDigitally renting umbrellas?
Beautiful location, lovely staff
Stayed in January 2025
Reviewed: 1 February 2025
Sunny
IndiaThe washbasin could have been inside the bathroom if the room design was made in such a way. I did not like that the basin was in the room. The transparent washroom was cool as we were a couple though u have ways of covering the shower area. Might be an issue if straight guy/girl friends go unless they are close.
1) Location is amazing. Literally less than 5 Mins walk to Zurich HB where there are 100s of shops including & most importantly - Coop! 2) The hotel offers a free drink per head for each guest if you forego room cleaning for your stay (eco friendly initiative). Win-win for all, we had a couple of Lovely cocktails at their amazing bar/restaurant. 3) Staff were great, the Room was very nice with great amenities like a very cool Marshall speaker. Loved the window with the city view as well. 4) Cost-wise better than other choices around the same location. 5) They have movie nights where you can go and watch movies for free in their cinema room. This is a very cool feature because this kind of thing is only available in hostels & chances are in peak cold, you will come back early to your hotel. P.S. - In one of the pics, u see my pet toy pug enjoying the view from the hotel room window. The real one is ruling her kingdom back in our home country 🩷🐶
Stayed in December 2024
Reviewed: 30 January 2025
Karen
United KingdomGreat location
Stayed in December 2024
Reviewed: 30 January 2025
Luiza
SwitzerlandVery friendly staff
Stayed in January 2025
Reviewed: 29 January 2025
Daria
Germany1. The room wasn’t spacious. 2. The shower cabin stands right in the room. There is no separate bathroom. 3. Even though the breakfast was good, there were no hot meals (just boiled eggs and appetizers). It would be nice to serve at least omelette.
1. The hotel is located close to the city center and main railway station. You can easily access everything you need. 2. It’s well designed and looks very pleasant.
Stayed in January 2025
Reviewed: 27 January 2025
Aimee
United StatesBecause of how we booked our room, it was a little bit smaller for two people with one ski bag and two rolling duffels. The staff went over backwards, offering us different rooms. Since we were only staying one night, we were very satisfied with our accommodations.
Very good location to sightsee in Zürich and close to the train station.
Stayed in January 2025
Reviewed: 27 January 2025
Thais
BrazilModern hotel, very well located. The staff was friendly and efficient at checkin. Rooms are small, but modern, quiet and look really nice. Would definitely stay agin.
Stayed in January 2025
Reviewed: 26 January 2025
Elaine
IrelandNothing
Great location and very friendly staff. Loved the decor.
Stayed in January 2025
Reviewed: 23 January 2025
Nikhail
South AfricaExcellent location near train station. Friendly staff. Room was clean and shower temperature was great.
Stayed in December 2024
Reviewed: 23 January 2025
Erkin
TurkeyNothing
Great location and many options to spend good time. So clean and comfortable rooms, friendly stuff.
Stayed in January 2025
Reviewed: 21 January 2025
Emma
United KingdomNothing
Perfect location. Stunning views. The rooms had amps so you could go and collect a guitar from reception (not that we did) just amazing place
Stayed in November 2024
Reviewed: 20 January 2025
Christopher
United KingdomWe struggled to work the hot water tap in the galley
Location, friendly& helpful staff. Quiet& comfortable. Excellent breakfast
Stayed in January 2025
Reviewed: 19 January 2025
Penapa
ThailandNothing
Staff and facilities
Stayed in December 2024
Reviewed: 15 January 2025
Liudmila
Russiaaudibility of neighbors form other rooms. no welcome butte of water,
Excellent location in the heart of historic center (5 min a walk by Central railway station- Hauptbahnhof), very clean and comfortable processes self check-in/check out. Friendly staff.
Stayed in January 2025
Reviewed: 15 January 2025
Christine
GermanyWe got a room upgrade upon arrival (thank you!) but the new room was only equipped for one person (one blanket, one set of towels)
modern room, nice bar, very friendly staff, great location next to Zürich main station
Stayed in January 2025
Reviewed: 15 January 2025
Darya
IndonesiaI like everything. the apartment is clean and comfortable
Stayed in January 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content