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Reviews of Swiss Chocolate by Fassbind Zurich 3 stars

Zähringerstrasse 46, City Centre, 8001 Zürich, Switzerland

#89 of 125 hotels in Zürich

Guests' Choice

Review score

Based on 1163 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.4

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.5

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 28 June 2025

    9.0
    Clean, comfortable hotel, well-located close to Zurich Central. Chocolate fountain was a treat!
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night

    Clean, comfortable rooms, well-located close to Zurich Central.

    Stayed in June 2025

  • Reviewed: 20 June 2025

    8.0
    Very nice, reasonably priced hotel, great base for exploring Zürich
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike but be aware rooms and bathroom were compact. However it has everything you need.

    Excellent position for being near central in Zürich, walking distance from train station, close to tram stops too. Clean and compact, wonderful base for exploring the city. Was concerned after reading some reviews but it was a very pleasant stay. Staff were all helpful and friendly. Air conditioning worked well which was needed in the 31 degree heat, not noisy, slept very well. Extremely happy that we stayed there.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Swiss chocolate hotel is great
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Only issue we had was our room faced the railway line and was quite noisy even with the windows closed

    Nice and modern Great feel and clean

    Stayed in June 2025

  • Reviewed: 11 June 2025

    8.0
    Great location and good accommodation for the price
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    No negatives

    Great location close to transport and local streets are full of restaurants, cafes and bars

    Stayed in May 2025

  • Reviewed: 9 June 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, room has character, staff was really friendly

    Stayed in June 2025

  • Reviewed: 8 June 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room ( small)
    • Stayed 4 nights

    The location of the hotel is very good, as it is close to both the train station and the city center. The staff were nice to me, and the room is very comfortable. Additionally, the chocolate fountain in the lobby is fun!

    Stayed in June 2025

  • Reviewed: 1 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Central Location, everything in walking distance as train station , old town and museum

    Stayed in May 2025

  • Reviewed: 25 May 2025

    7.0
    Vitality is the ultimate professional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location was excellent and Vitaly on front desk was amazing. He gave us some tips on the places to visit and was so accommodating to our requests. He is a real gem. Thank you Vitality. Because of you we visited Weggis and had the best day,

    Stayed in May 2025

  • Reviewed: 25 May 2025

    8.0
    Nice stay in a quiet location
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room lighting was dim and the air conditioning wasn't turned on yet, so the temperature was warmer than we would have liked.

    We liked the size of the room and bathroom. Although we recognize the chocolate fountain at reception is a novelty, we tried it and it was pretty good.

    Stayed in May 2025

  • Reviewed: 20 May 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights

    Room is clean.

    Stayed in May 2025

  • Reviewed: 19 May 2025

    7.0
    Nice weekend trip hotel
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Too many carpet in the room which i dont prefer even fire exit stairs are carpet too Too small lobby reception area there is just enough place for breakfast time No hotel dining or bar if you like to spend time in hotel wont be a good alternative

    Location was perfect for travel You can be everywhere on foot Was bigger than the alternative hotel rooms Kind staff i can give everyone 10 with well-intention and elegant

    Stayed in May 2025

  • Reviewed: 15 May 2025

    7.0
    Convient location and clean
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Dark room and busy busy street.

    Location

    Stayed in May 2025

  • Reviewed: 9 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast not that good

    The location was great, 5min from Hb station The staff very friendly

    Stayed in April 2025

  • Reviewed: 5 May 2025

    8.0
    Good location of the hotel and the accommodation quiet good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The way the shower was

    The location of the hotel and the design of the room

    Stayed in May 2025

  • Reviewed: 2 May 2025

    8.0
    Comfortable and convenient
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the decor or the look of the breakfast so we opted to eat out.

    The location was great, very convenient to walk from and back to the station and to get around the city. I had specifically asked for a twin room for myself and my daughter, but when we got there that was not noted so we were offered a double, but when I queried this they were able to make the change thankfully.

    Stayed in April 2025

  • Reviewed: 25 April 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Room is too small for 2 people. Could have better lighting.

    Great location, close to train station and several restaurants. The chocolate fountain is a plus.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    8.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    You feel swiss

    Stayed in April 2025

  • Reviewed: 2 April 2025

    8.0
    Central location, easier access to old-town and neighboring cute cafes and restuarants.
    • Leisure trip
    • Solo traveller
    • Standard Single Room ( small)
    • Stayed 3 nights

    The shower gel could also be re-filled/checked to be re-filled during room service when they clean your room and provide new towels etc.,

    The rooms although small, were clean and the staff is awesome and makes sure you have everything you need. The room were also as displayed, loved it.

    Stayed in March 2025

  • Reviewed: 26 March 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Single Room ( small)
    • Stayed 2 nights
    • Submitted via mobile

    A bit expensive and very small room

    It was cozy and clean, right at the beginning of the city center/ walkable zone.

    Stayed in January 2025

  • Reviewed: 24 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    Great location. It is right by Central and very walkable from Zurich HB even with bags. The location is great for then taking in Zurich. The rooms were small but standard for Europe. Overall good value.

    Stayed in March 2025

  • Reviewed: 19 March 2025

    8.0
    Great stay in Zürich
    • Leisure trip
    • Solo traveller
    • Standard Single Room ( small)
    • Stayed 1 night

    Great location, very close to the train station and still close to the city center. Swiss chocolate fountain in the lobby and the staff is super friendly and helpful.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    7.0
    Ideal for short stays, enjoy the uniqueness of a chocolate fountain at the entrance.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The television was not working

    The hotel is very central 👌🏽 the bedroom had a bath which is always great, the beds were comfortable

    Stayed in March 2025

  • Reviewed: 9 March 2025

    7.0
    Nice overnight stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice overnight stay in Zurich. Near the station and easy to find. Easy check-in. Clean room, if a little cosy. Breakfast plentiful and friendly staff. Liked the decor and lift.

    Stayed in February 2025

  • Reviewed: 5 March 2025

    7.0
    Good location. But something to improve.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We had a bad experience here during the night, someone from staff knock our door middle of the night to pick up a wallet from previous guest that was left in the locker. But we get scared first because the staff first didn’t tell us what he wants. After a while and after we refuse to open a door without an explanation, he gave us the explanation and we open it. But we get frustrated to have someone knocking your door during night. It reveals lack of experience on the way to resolve problems. First is better to call the room asking and after go there.

    Location.

    Stayed in March 2025

Showing 1 – 25

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