Dorfstrasse 134, 3818 Grindelwald, Switzerland
#29 of 45 hotels in Grindelwald
Guests' ChoiceBased on 445 hotel reviews
8.7Cleanliness
8.8
Comfort
8.8
Location
9.6
Facilities
8.2
Staff
9.4
Value for money
8.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2025
Lin
AustraliaThe location is very convenient and in a tourist friendly area. The host is very nice the bedroom was clean, cosy and comfortable.
Stayed in June 2025
Reviewed: 27 June 2025
Chan
Singaporethe only set back is no fridge and no aircon.
The room is located at the next building which required climbing the metal stairs. view from room is great. we are able to see the mountain view. Hotel owner is very kind to help us with carrying the luggage to our room. Breakfast is great and nice!
Stayed in June 2025
Reviewed: 21 June 2025
Marcus
United KingdomFelt a little bit old/dated, but this isn’t a problem and actually gave the hotel character :)
Excellent location right in the centre of Grindelwald. Friendly and helpful staff. We arrived in 2 cars and were able to park right in front of the hotel which was great for peace of mind. However, there aren’t many spaces so if the hotel is busy then this might not be possible. Nice breakfast too. The Swiss chalet building has lots of character. It was clean and comfortable.
Stayed in May 2025
Reviewed: 20 June 2025
Harold
CanadaNothing
The new beds and upgraded furniture since last stay for us
Stayed in June 2025
Reviewed: 20 June 2025
Chun
MalaysiaHowever, the bathroom shower needs some improvement. You have to stand inside the bathtub to shower, and the drainage is quite slow—water pools throughout the entire shower, leaving your feet submerged in used water. It would be much better if the hotel could either replace the bathtub with a walk-in shower or upgrade the drainage system for faster water removal.
I had a wonderful stay. The room was clean and comfortable, and the location was extremely convenient. Breakfast was excellent, and all of the staff were friendly and attentive. A special thank-you to Christoph at reception, who kindly carried my luggage up to the second floor at check-in and back down at checkout—especially appreciated since there’s no elevator. Highly recommended!
Stayed in June 2025
Reviewed: 15 June 2025
Benglai
Singaporenothing
The breakfast is great. we enjoy the stay. The front desk gentleman is friendly and the staff serving the breakfast is friendly.
Stayed in June 2025
Reviewed: 14 June 2025
James
SwitzerlandThe hotel is in a very convenient location, an easy walk from the train. It also very easy to access the busses, First station etc... Room was very comfortable with a great view of the mountains. It was very enjoyable on the balcony in the evening watching the sun go down. The staff were friendly and could not do more to help you enjoy your stay! Breakfast was delicious! Hope to visit again soon!
Stayed in June 2025
Reviewed: 12 June 2025
Jennifer
United StatesThis property was amazing! The people were extremely nice and it was in a great location.
Stayed in June 2025
Reviewed: 11 June 2025
Janna
United StatesNothing bad to say about any aspect of our stay.
Great location in town with amazing views, attentive, helpful and caring staff, good quality breakfast. Everything was perfect!
Stayed in June 2025
Reviewed: 10 June 2025
Mercedes
United StatesPerfect location, close to the train station, restaurants, and shops. Parking is available on the property. Our room for four was comfortable and clean. The breakfast was good. Great hosts
Stayed in May 2025
Reviewed: 4 June 2025
Ellie
AustraliaGreat location right in town, easy walk with luggage from.the train. Also a short walk to first station and activity's. Rooms were cosy and had a brilliant view of the mountains. Balcony was a lovely treat to unwind and enjoy the views. Staff were so lovely! Breakfast was delicious and so much food! Will be back one day!
Stayed in June 2025
Reviewed: 26 May 2025
Wharton
AustraliaNo refrigerator & impossible to buy ice. Christof kindly helped us with our bags as there was no lift. Scrambled eggs some days would have been great.
Uninterrupted view of the valley, not just the north face of the Eiger & surrounding mountains.
Stayed in May 2025
Reviewed: 25 May 2025
Peter
AustraliaNothing
Christoph is an excellent host. The hotel is in a great position with fantastic views of the Eiger.
Stayed in May 2025
Reviewed: 16 May 2025
Ivo
IndonesiaNothing
The view from the garden, breakfast, and also the staffs are so kind. The hotel is really close to the grindelwald Bahnhof.
Stayed in May 2025
Reviewed: 15 May 2025
Ameer
IsraelNo refrigerator. Booking was with queen bed for a couple, we get double bed with 2 mattresses very thin and separate easily, not convenient. Very modest breakfast: no omelette. Sugar overload jams. You sit on place the staff decide.
Location is super. Shops and viable area. Take a room with balcony. The view to mountains is best you could get ever in a trip. Staff very friendly. Fresh air rooms. Clean. Parking place for free.
Stayed in May 2025
Reviewed: 14 May 2025
Carroll
United StatesShower was small but doable
Easy to find and we had a view of the mountains. A very cozy place and a good breakfast
Stayed in May 2025
Reviewed: 6 May 2025
Muhammed
Netherlandsthe location, free parking, the view
Stayed in April 2025
Reviewed: 27 April 2025
Ganko
Japangreat breakfast
Stayed in April 2025
Reviewed: 26 April 2025
Marjan
BelgiumThe WiFi speed was very poor.
Best location, Excellent service and clean rooms with a wonderful view. Complete and delicious breakfast.
Stayed in April 2025
Reviewed: 24 April 2025
Paul
AustraliaStairs
View
Stayed in April 2025
Reviewed: 24 April 2025
Soumitra
IndiaThe Location of the property is excellent. it is located on the main road near the railway station, restaurants and shops.
Stayed in April 2025
Reviewed: 22 April 2025
Cansu
Switzerland-Breakfast could have been less formal & open buffet, instead of preparing a pre-set plate. I didn’t eat some portion of it and I was worried that it will be wasted. -There was some machine noise coming from somewhere behind the wall of the single room I was staying at.
Simple, reasonably priced, with very kind staff. Anything you need in a ski trip.
Stayed in March 2025
Reviewed: 19 April 2025
Carolyn
United KingdomThe mattress in my room was hot and I did not find it very comfortable. This is a small hotel so it does not have public areas to sit but it is in the centre of Grindelwald so there are plenty of facilities nearby.
The view from the balcony of my room was fantastic. It was south facing and quiet, away from the road, so a sunny spot to relax. The manager was welcoming and helpful and the breakfasts were good. There was also a kettle in the room. The free bus card to use in the local area was a bonus.
Stayed in April 2025
Reviewed: 19 April 2025
Charles
United StatesPerfect view!
Stayed in April 2025
Titisee-Neustadt, Germany
Tychy, Poland
Armidale, Australia
Agios Dimitrios, Greece
Zaandam, Netherlands
Kopaonik, Serbia
Woodstock, USA
Vlorë, Albania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content