Not much to complain about for the price

Greart location close to airport via shuttle, takes about 5 minutes to get to there. Staff very helpful and friendly. Great value for money room comfortable great bathroom and coffee tea facilities. Free shuttle.

Stayed in April 2024

The Room and the amenities

No rep can speak english other than that everything was ok

Stayed in April 2024

everything was amazing

Stayed in April 2024

Near the airport, value for money

Stayed in April 2024

Good variety of food for breakfast

Stayed in April 2024

No.

Everything was excellent and clean.

Stayed in April 2024

N/A

A To Z Every Thing is Perfect I Really Recommend To Everyone

Stayed in April 2024

no public transportation nearby

shuttle bus and breakfast

Stayed in March 2024

Television has only chinese channels

Stayed in March 2024

Not knowing where to get the shuttle bus to the hotel from the airport. Taxi drivers do not want the trip as too short and caused an issue. It is not walkable

The staff were very helpful especially as I had an issue with an irate taxi driver. The breakfast offer was good and made the stay so much easier being able to eat at the hotel.

Stayed in April 2024

Cleanness

Good location

Stayed in April 2024

My room was a little noisy because of the planes flying by. It is difficult to contact the hotel from the airport.

The location of the hotel is very convenient for one night before the flight. The breakfast is wonderful. The hotel provides a shuttle.

Stayed in April 2024

Great place to stay for being close to the airport with a free shuttle service.

Stayed in April 2024

Please be careful with using the toilet and NOOOOOOOOT to put toilet papers in. Couldn't connect to their Wi-Fi, even though the staff was trying to help.

An awesome stay! Very friendly and helpful staff, and I could see they trying their best assist guests. Great service, clean and tiny room. Good breakfast.

Stayed in February 2024

The breakfast was not nice at all. The bus was dirty.

The room was quite nice. Clean and comfortable

Stayed in April 2024

The biggest problem in China is the language barrier. Fortunately, there are apps in our smartphones that make it easier for us to understand each other. Another point to remember is that the customer is responsible for transport to the trade fair, whereas most hotels offer a free shuttle service.

The Professionnalism of the Staff. They are serious

Stayed in April 2024

nothing

Will be back again

Stayed in April 2024

To go breakfast can be improved.

Modern, clean and free shuttle

Stayed in March 2024

We had difficulties finding the shuttle bus. Tip: Ask around at the different service desks at the airport until you get someone who can speak good enough English to help you and give you sufficient instructions.

Modern hotel, clean and helpful staff

Stayed in April 2024

There are very limited songs especially English songs that Xiao Du can play. Xiao Du failed to turn on the TV as well.

My kid likes Xiao Du very much and he said he wanted to come back again.

Stayed in March 2024

An outstanding hotel. Brand new. The room has everything you need. Modern decor. Aesthetically designed lobby. But the service was even more impressive. A shuttle runs every hour so that you can get to the airport even in the middle of the night. Even though I was late arriving, they did everything to find me at the airport and bring me to the hotel (at 8 PM).

Stayed in March 2024

Make sure you exchange money in airport. Tried 10 different restaurants around hotel and nobody accepted visa card. And nobody will exchange money for you,, had to order food from my hotel and put onto room bill.

New clean hotel and excellent value for money paid. Breakfast is also good. Airport pick up came within 10 minutes of calling them. You can do this by going to departures gate 42 and you will see customer service desk, ask them to call hotel for you. This is in terminal 2 and pick up came to gate

Stayed in April 2024

Nothing

NEAR TO THE AIRPORT,PICK UP BY HOTEL

Stayed in March 2024

It was nice, there was a free shuttle that takes you to and from the airport. The staff were nice and accommodating. In addition, there was a Nice free breakfast spread.

Stayed in March 2024

Already mentioned above my concerns about staff in reception struggling to understand customers. I even seen that in shops, taxi industry and was shocking but I hope we are evolving looking forward to future China customers service. Fie example i called asking for tea bags because the cleaner didn't leave tea bags in morning so on return I wanted a hot drink realized there are no tea bags. When I xall reception, she couldn't understand what I was talking about , has no clue eventually I heard something like calling back but I never heard from her and I decided to sleep without hot drink.

I like it for being close to airport but for my business, it was too far had to spent cash daily to my business trips about 200 yoan daily trip. Food in kitchen was boring honestly boring not multi cultural to include everyone. I mean standard breakfast that was frustrating for me big time. Yes staff was nice but I wish they can improve in their communication, I mean English the world /every country should be able to have a bit of English especially in customer service b'cause people are moving or traveling all over the world. However i find China falling behind i mean behind with communication with diversity. Overall staff was kind and professional when they understood the conversation.

Stayed in March 2024