Nothing really. There is no pool, but I knew that.

The location is great- within walking distance to Coco Park. The room is very big and comfortable. And the staff is really nice.

Stayed in June 2023

Cable TV is low resolution, WIfi block mostly used application

700 meters walk from the metro line3 (station Shopping center) Convenient store at the first floor Noodle restaurants at the opposite site

Stayed in June 2023

spacious and close to coco plaza shopping

Stayed in June 2023

the hotel reception gave us free upgrade to a bigger room when there’s availability. very nice of her.

Stayed in May 2023

Free upgrade. Largest hotel room I have ever been. Staff professional, helpful and kind. Best breakfast I’ve had in years 😋.

Stayed in May 2023

The location is not perfect, being slightly far from the nearest commercial center, but that is reflected in the price, so in totality it offered very good value for money.

The place is well maintained, the staff are helpful and friendly, I really have nothing to complain about. It was good value for money.

Stayed in May 2023

Staff poor English

Good location my room was large but prices a bot high at holiday

Stayed in May 2023

floor carpet from breakfast room should be removed for better cleaning and hygiene.

excellent apartment. very clean and spacious. excellent house keeping. good choice at breakfast. super location. will use this every time in Shenzhen. highly recommended to all.🌷

Stayed in April 2023

Nice big room, good location.

Stayed in January 2023

Inroom dining would have been great

Friendly and helpful staff

Stayed in February 2023

I had a reservation for two-bedroom apartment for 2 guests because twin bed room was not available (the two guests wanted separate beds). However, only one of the two bedrooms, and one of the two toilets were unlocked for use at first. It took some wrestling to get the frontdesk to unlock the second bedroom and toilet.

Stayed in October 2022

They don't speak English at all. The facilities are old, worn and damaged. The whole place needs refurbishment and the daily breakfast is the same every day. Room service only operates for a couple of hours each day. And the laundry service takes much longer than they said. The photos on the website were taken at least 10 years ago or digitally enhanced. It does not look that nice at all in reality.

The people were friendly

Stayed in July 2025

Old and have mushy smell

Huge size for 3 bedroom with living room and kitchen

Stayed in June 2025

The price didn’t justify the look and facilities inside the rooms. The washing machine was really difficult to operate. The dryer was keep on getting paused. Didn’t have proper exhaust in the toilet and bathroom. The ad showed breakfast included for two people but we have been charged for all the people. Effectively no free breakfast for ‘anyone’ . We have been told booking.com didn’t include any breakfast included the order. It could be their problem then. We were not really happy about it

Just a normal hotel, nothing exciting about it

Stayed in April 2025

Stuffy rooms not clean !

Break fast ok ok. Its not what you see one the pictures… not good at all despite being upgraded to the suite. Had to check out asap.

Stayed in April 2025

Not as expected from location and cleaniness wise. Overall structures are outdated. Hotel flooring inside looks creepy. Doesn't feel good at all. No second visit and will not recommend to others too.

Staffs are helpful.

Stayed in April 2025

Room not clean, shower drain blocked, not a 5 star hotel

Helpful staff, good breakfast, nice area

Stayed in April 2025

Front entrance is difficult to locate. Rooms are dated. The location is a challenge.

Stayed in March 2025

first time writing a negative hotel review. For a hotel accepting intentional guests, this hotel does not even try to speak to its guests. Expect to use a translator on your mobile for everything. There is also a mention of room service BUT there isn't any and NO one speaks English within the hotel to find any other food options, Breakfast was very basic not what you would expect from a 4-star hotel. We gave up at all times as there was no way to get any information from the hotel reception at any time. Disappointing hotel promoted a lot but did not deliver.

Stayed in February 2025

The rooms are very dated and need to be renovated

Breakfast was nice

Stayed in January 2025

No English speaker Very poor WiFi Hard to find location

Price Room

Stayed in October 2024

The property is quite old and the room is smelly.

The room is big.

Stayed in June 2024

I had by personal oversight forgot to take my cash of US$ 1000 in the safe deposit box of my room , which I realised 6 hours after checking out of the room in the afternoon, I called the front desk reception and they were not helpful at all & told me 9am was too late to investigate my complaint ans they can only look onto my complain after 9am next day . Subsequently I did receive a call from the property manager Miss Sissy the next day and she said that they did question the house keeping staff but didn't find any cash in the room Safe Box , which I found a bit odd as they delayed the investigation process to next day which is simply unprofessional and unacceptable by any standards ! So overall a very traumatic and bad experience due to lack of attention & priority and delayed action on guests $1000

Stayed in June 2024

The apartment felt run down, no aircon in the corridor, there was an eerie vibe if you know what I mean. I feel there were also bed bugs as me and my famly all have red dots at our exposed limbs. The view was also :/

It was in a local neighbourhood and it was lively and cosy.

Stayed in April 2024

The staff had a poor command of English, and a lack of basic hospitality manners (you know, you can smile at least?). The whole hotel seems to be a bit dated

The room was spacious and clean

Stayed in March 2024