609, 6/F, Block A1, Gangxia Hui Garden, Futian Street, Futian, 518000 Shenzhen, China
#104 of 256 hotels in Shenzhen
Guests' ChoiceBased on 157 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
9.3
Facilities
8.0
Staff
8.7
Value for money
8.5
Free Wifi
7.3
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End of dialog contentReviewed: December 13, 2024
Hui
MalaysiaCleaning service still need to improve
Good location, friendly & helpful staff
Stayed in December 2024
Reviewed: November 23, 2024
Peter
CanadaRoom was way too small and compact. Linen were old and ripped. Had stove but no utensils provided. Room was so compact that you would sit in a small sofa having breakfast facing the washroom/toilet; while the TV was PARTITIONED facing the bed NEXT with the small sofa. Totally a joke, and the stay was more than a punishment than enjoyment.
Staffs were helpful and responsive
Stayed in November 2024
Reviewed: November 21, 2024
Doreen
Singapore1.) No cutlery or cooking stuffs in the apartment. (but this is a small matter for me as i can find a lots of yummy foods around the apartment) 2.) The water heater temperature in not consistent, even you have adjusted to the ideal temperature but after a while it will either get hotter or colder.
1.) The location is super convenient, surrounding the apartment are all the shopping malls and restaurants. In addition, 1 of the mrt exit/entrance (can't remember the exit number but there is a small stage / fountain next to the lift) (Gangxia station) is right in front of the apartment (Block A) and is link to the underground shopping named Link City which you can walk to Convention and Exhibition Center station and Gangxia North station. Note: - There is stairs and lift available, so no worries if you are carrying a big suitcase. - BUT do note that both stairs and lift will closed after 10pm every night. So, you will need to take Exit D instead) 2.) The reception counter is located at Block A, 6th floor and we are staying at Block C, 14th floor. All the blocks are connected via 6th floor where the garden is. Staffs are nice and you may send them a wechat message to ask for help in ordering the supper or necessary staff if needed. (well, there is a small convenient store which same floor as the reception counter and there is 7-11 or McDonald within walking distance). 3.) There is also a massage center call Tai Shu Yue (泰舒悦) spa located at Block A, 8th floor unit 820, this place is awesome and the massage service is good and comfortable especially after which a long walk. 4.) The apartment is spacious and clean, they provides the necessary amenities such as towels, shower gel, shampoo, hairdryer, toothbrush, bedroom slippers, kettle, fridge, washing machine with detergent, WiFi, mineral water (500ml) each person which they will replenish everyday after they cleaned up the apartment . (yea, this is the 1st time I saw apartment have the room cleaning service during the guest's stay) So, overall I felt this is a fantastic and convenient place to stay which worth for money and suitable for a family or a group.
Stayed in November 2024
Reviewed: November 9, 2024
Vincent
AustraliaValue for money
Location, BUT Hard to find, has to improve the details of address which is now very confusing.
Stayed in November 2024
Reviewed: November 9, 2024
Julie
DenmarkNot as clean as expected. Lots of stains here and there. The sofa had a very unpleasant white stain🤢 Not a single piece of equipment in the kitchen. No plates, forks no anything so the kitchen is useless.
The girls in the reception was super sweet but only speak chinese, the placement is fine.
Stayed in November 2024
Reviewed: November 3, 2024
Aloyzy
Polandnothing
No breakfast, but the apartment was in the center, close to the metro and shopping mall, so there were many possibilities to find a good food. The reception was speaking English, so the stay was very pleasant. I will recommend this apartment to everybody :}
Stayed in September 2024
Reviewed: October 28, 2024
2muchtimeontheroad
United StatesIt took a while to find the entrance to the apartment complex. Maybe this is due to the fact that I don't speak Chinese. It took several attempts to get additional information about the location and then I finally found it.
The location is great. It is within walking distance of a nice shopping mall and many dining options. It is also very close to the local metro station. The apartment was just the right size and had everything that I needed. The towels seemed fresh. The bathroom was clean.
Stayed in October 2024
Reviewed: October 25, 2024
Filipe
PortugalThe access first time is not so easy, but not impossible
Great location, perfect homie style small apartment
Stayed in October 2024
Reviewed: October 21, 2024
Aisling
IrelandNo pots, bowls, glasses, cutlery, microwave etc. Couldn't make baby breakfast (this was the whole point of booking an apartment).
Great location.
Stayed in October 2024
Reviewed: October 17, 2024
Paritosh
AustraliaLiked everything
Excellent and helpful staff
Stayed in October 2024
Reviewed: October 17, 2024
Mihails
LatviaDespite kitchen is there, there is no catles/plates/forks etc, we used shopping street down in the metro station which offers huge variety of food. Apartments are cleaned carefully, but one of two rooms we rented had a little smell of tobacco, this is not actually fault of apartments, but smoking culture overall in China
Very central location. Metro entrance and big shopping center just opposite the entrance. Clean apartments. Helpful stuff, but remember you just need wechat/translation options while in China ) it helps a lot
Stayed in September 2024
Reviewed: October 13, 2024
Lai
Hong KongNo plugs , no essentials provided by the hotel, when I asked any tooth brushes offered , there is a kitchen , no stirrers or any equipments provided for cooking . Super tiny bathroom , and very noisy area
Location is great . Surrounded by many malls
Stayed in October 2024
Reviewed: September 22, 2024
Wendy
MalaysiaNope
The location is strategic and spacious. Suitable for group traveler like us. The city view from the room is superb. Front desk: good service. They are reachable on WeChat. Room: clean.
Stayed in September 2024
Reviewed: September 17, 2024
Yong
SingaporeIt keeps delaying to fix the wall until we check out.
Stayed in July 2024
Reviewed: August 5, 2024
Ngamtrakulpanit
ThailandDo not recommend for non-Chinese residents and for those who travel late for the following reasons: - We made reservation for 2 suites: 1 bedroom apt and 3 bedrooms apt, from 26-29 July, and put down credit card guarantee as full deposit as stated. We also sent a note that we would arrive late 22:00-24:00. - We arrived around 00:30 due to flight delayed. The hotel said the one bedroom apt that we booked was not available. They would upgraded to 2 bedrooms apt and we had to move again the next day. This room was for my uncle who is 82 years old. I told them that we don't want an upgraded, we just wanted the room we booked so he doesn't have to move around once settle in. - The hotel said that All guests who arrive after 6 pm. "have to call" to inform of late arrival after 6 pm. And they have all the rights to cancel our booking if we do not "physically call", although we put down credit card guarantee and full deposit. One male staff even said they are already "kind enough" to give us the room because they could have just cancelled the booking, and that the full credit card deposit does not mean anything. It does not guarantee the room here. The arrival timing that we sent with the booking also did not mean anything. The only thing that counts for them is, if you arrive after 6 pm., you have to call them. And by the way, they do not speak English. We had Chinese cousin there to translate!!. At the end, we had no choice but to move around. I personally think Booking.com should re-consider listing this type of property or should remarked in red that this is the condition of the property. - As per the process of finding the lobby and moved around each building : difficult. Although it stated 24 hrs lobby but it was not a lobby as per hotel lobby. The lobby was hiddened on the 6th floor of an apartment building with small entrance on the first floor. So it is quite difficult to find.
Location is Ok. Opposite of department stores.
Stayed in July 2024
Reviewed: July 21, 2024
Sek
SingaporePrice wise
Location
Stayed in July 2024
Reviewed: July 20, 2024
Yeeyuen
SingaporeGood Location
Stayed in July 2024
Reviewed: July 6, 2024
Jinfu
United KingdomDays before arrival, I requested spare duvet as I can’t share a bed with my teenagers children, I need sleep on sofa, they said I can request on arrival . However, after I checked in, when I asked for spare duvet and they said they will not supply any for extra. I had to sleep on sofa with mattress protector and towel. The flat also smell of cigarette which I hate so much.
Great location, easy access to massive shopping and food hall, in the very heart of Shenzhen.
Stayed in July 2024
Reviewed: July 2, 2024
Chris
QatarKitchen was empty. No microwave, No cutlery.
Amazing location. Staff really helpfull
Stayed in June 2024
Reviewed: June 28, 2024
Masa
MalaysiaBed bugs on first day. 3 out of 4 of us bitten on hands, back and legs. It took a month to get heal, still red dots even now.
Location, staff
Stayed in June 2024
Reviewed: June 24, 2024
Tinh
VietnamNo
Spacious and clean. Right in the heart of Futian, Shenzhen. A few steps to Metro and shopping malls. Really convenient location to stay. I love it.
Stayed in June 2024
Reviewed: June 9, 2024
Kimho
United KingdomGreat location. Bargain price. New, clean but just simple apartment not as comfortable as shown on photos.
Stayed in June 2024
Reviewed: June 6, 2024
Niraj
IndiaApartment is very neat and clean. this property is new and elegant design very close to gangxia metro station ( green line 1 ) staff is very nice and kind, they help me too. all equipment in apartment is working fine. location is very close to other famous places too. ( electronics market and shopping park ) this place is feels like home. Perfect for family or friends stay together in one home. they provided free water too.
Stayed in June 2024
Reviewed: May 10, 2024
Li
Australiaslightly noisy because the construction site next to it.
excellent service, the place was nice and clean, staffs were super friendly and helpful.
Stayed in May 2024
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