No. 375, Middle Xingang Road, Hai Zhu, 510000 Guangzhou, China
#37 of 448 hotels in Guangzhou
Guests' ChoiceBased on 356 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.8
Free WiFi
6.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 November 2023
Eva
SlovakiaWeak wifi, rooms smelled after cigarette smoke. They didn´t provide return bus the last day of the Canton.
Hotel staff was very friendly and helpful, breakfast was tasty and there were plenty options. We got everyday some treats like fresh fruit and sweets and also bottled water in the room. Free laundry room available and a beautiful rooftop view.
Stayed in November 2023
Reviewed: 6 November 2023
Giuseppe
ItalyHall too small.
Nice Hotel, very clean and confortable. Very helpfull people at front desk. Excellent bed. Very big TV. Good position near the metro, only 100 meters. Closed to a mall with many restaurants.
Stayed in October 2023
Reviewed: 6 November 2023
Serge
AustraliaUnfortunately the English speaking is very limited if not I have nothing to criticize
It's s not a big hotel and sometime this is a plus. The location is close to the metro station,very clean and the breakfast is fantastic, i was very impressed. The decor is very interesting if you like horses.
Stayed in October 2023
Reviewed: 30 October 2023
Milan
SerbiaCoffee machine was too slow and there was only one. It would be good to have more space for clothes.
Good location, very near to Metro station and only few stops to the Canton fair.
Stayed in October 2023
Reviewed: 29 October 2023
Kes
United KingdomWe visited the canton fair so all hotels in the area are extortionate with pricing during the show , it was a little far out but pricing and late booking dictated our choice
Very friendly staff ,
Stayed in October 2023
Reviewed: 25 October 2023
Nataša
CroatiaEverything! Hotel is so clean, very nice decorated rooms and very frienly staff!
Stayed in October 2023
Reviewed: 24 October 2023
Regina
South AfricaBreakfast was nice
Stayed in September 2023
Reviewed: 22 October 2023
Kenneth
Philippinestoilet has no bidet
breakfast was good with plenty of choices
Stayed in October 2023
Reviewed: 22 October 2023
Kenneth
Philippinesnone
breakfast was good with plenty of choices and the place was very near the metro station from the airport and to the canton fair grounds
Stayed in October 2023
Reviewed: 3 October 2023
Martin
Slovakia4**** hotel, high recomended
Stayed in September 2023
Reviewed: 2 October 2023
Yujie
AustraliaLocation is not supreme with primary school next to door. Limited parking spaces
Fantastic hotel with great facilities and service. Super big projection screen and free minibar including Evian water , refresh everyday. Definitely come back again when travel in Guangzhou
Stayed in September 2023
Reviewed: 22 September 2023
Sarah
New ZealandNo English spoken and no restaurant for lunch and dinner. Breakfast only.
Rooms very good size and always clean.
Stayed in September 2023
Reviewed: 16 September 2023
Martina
TaiwanNone
Close to subway station. Room is very clean and staff is very nice
Stayed in September 2023
Reviewed: 11 September 2023
Thalissa
SwitzerlandNothing. Amazing stay !
This hotel is modern and has absolutely everything you need. The attention to detail in the room really amazed us. The staff is welcoming, friendly and helpful. The breakfast was delicious and is a mix of Chinese and western options. 10/10 ! Will come back whenever we are in Guangzhou.
Stayed in September 2023
Reviewed: 7 September 2023
W
Malaysianone
excellent hotel, friendly staff, clean room, cinema type tv, excellent breakfast and excellent location just 50 meter from subway station and one station away from Canton Towel
Stayed in September 2023
Reviewed: 7 September 2023
Wouter
PhilippinesExcellent hotel with great location, minutes away from metro lines to get the city center and to the Canton afair complex. Room are comfortable, very well lit and well equipped (mini projector, coffee machine, free soft drinks,...). Breakfast was elaborate, tasty and changed everyday. Goot to know - Hotel accepts master and visa cards
Stayed in August 2023
Reviewed: 21 August 2023
Tingting
SwedenReally nothing I can complain about
Nice location very close to metro station, friendly and helpful staff, clean and comfortable hotel room. Good breakfast buffet, free afternoon tea and free fruit were provided as well.
Stayed in August 2023
Reviewed: 16 July 2023
Cristian
RomaniaLocation was by far the best and most important reason for choosing Arthur Hotel.
Stayed in April 2023
Reviewed: 30 June 2023
Thnayan
KuwaitNothing
A good boutique hotel with kind workers and clean rooms
Stayed in June 2023
Reviewed: 22 June 2023
Zhao
AustraliaI could hear other people next door talking over midnight which was a bit loud. I always travel with my ear plugs otherwise it is quite comfortable. I wish the gym could be more equipped.
The location of this hotel is great. 100m away from KeCun MRT station line 3 & Line 8, a few stations away from PaZhou, one stop away from Canton Tower. The hotel facility is ‘smart’, AI bot HSKP for public area. the beddings are very comfortable as well as other bathing amenities. the scent of them is very refreshing. Also, the self laundry facility is great and efficient, better than the 5 star service apartment.
Stayed in June 2023
Reviewed: 18 June 2023
Margaret
Japanwifi don’t working
There are many free drinks in the room, and the service staff is very friendly
Stayed in June 2023
Reviewed: 17 June 2023
Tsz
Hong KongVariety of breakfast was great but food temperature could have been better maintained.
The welcome drinks, design of room and cleanness. Segregation of toilet and shower is also good! Proximity to shopping mall and food are advantages of the hotel
Stayed in June 2023
Reviewed: 26 May 2023
Sam
South KoreaThere's nothing
Very good location and very kind all staffs
Stayed in May 2023
Reviewed: 7 May 2023
David
United Kingdomnot much really.
Great staff check in and desk staff excellent. all staff we met were friendly and helpful great room interpreter was fantastic, although some others could speak English anyway. but using the phone for communication was excellent.
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content