Everything

This hotel could be good as it has a funky feel to it which many travelers like so much. The biggest issue is the staff and the cleaning. Our room booked had a safe which did not work. In this room we had everything we required and a nice big window with a street view. Because the receptionist could not fix the safe( I had to help change the Batteries) she gave us another room. This room was on the 4th floor. Safe working but like all other floors carpet in communal hall had not be hoovered in the 3 days we were there. The dust on the mirrors were thick and despite complaining that we had now a room never advertised by Booking.com and a loft wit a slit window with no view. Our feelings were disregarded. I emailed the hotel from my room first night early morning as I was so disappointed. First night went to the bar they believe to be the main feature. OK, funky with copper, dark lighting and a few guitars placed strategically but the staff were rude and poor at their work. Placed our first order for a Bottle of beer and a Baileys for my wife. £0 mins later we had to get up and leave, mentioned it to bar staff on our way to our loft but not interested. I will never visit this hotel again. Our last night cost 500 Euros.

Stayed in June 2024

1 - The hotel common areas are very dark and i found the signage difficult to read. 2 - The air con was very poor and simply not cold enough. This really was the biggest issue for me and made the stay uncomfortable. 3 - They hotel has these areas for free coffee / tea but have a strange tap - a simple kettle would have sufficed. 4 - Nobody explained the out of hours entry procedure and where the door was - the main door entrance is locked as it also the entrance to a shopping centre - this wasn't explained. 5 - First night i returned in the early hours and the female porter was siting across the road !!! 6 - The shower is a rainfall shower which is nice but can be impractical at times. The hand held shower is useful but, again, impractical. The shower sits on the floor and not in a tray, therefore the water tended to leak under the door into the toilet area. 7 - The wash hand basin is in the room and not in the bathroom. I didn't like that. 8 - The cleanliness of the common hallways looked to be pretty poor and didn't look as though it had been vacuumed for a while.

The main reception area and bar is very nice. The overall appearance of the room is nice and it was relatively quiet with some flats out the back. The room was very fancy but the detail provided to be disappointing. The hotel is very central but still in a quiet street.

Stayed in June 2024

Staff service was inconsistent and the least friendly we have received during our 4 city break in Germany. The rooms were a very long walk from the lift and there was no phone in the room if we had an issue or question I shared with my son and we were given only 1 towel for showering and 1 small and one big pillow for two of us, neither pillow was comfortable. There was no coffee cups for the Nespresso machine so we had to walk to the kitchen to get some There is no phone in the room so we had to walk the long walk back to reception to ask for more towels/pillows. We had to leave the room when the other person showered as the curtain only covers one side of the shower, The room was too hot and minimum temperature of 22 degrees is too high and the window only opens a small amount even though there is no drop down outside, as we were next to the garden We had a couple of pre-dinner drinks at the bar and the service was slow and not friendly. The hotel rooms are strangely set up and fitted out and don't use the space well

good location, reception and city

Stayed in June 2024

Room was suprisingly uncomfortable.

Breakfast was good, lobby is nice, stuff is friendly

Stayed in June 2024

the room was sadly dirty and when we told them they changed our hotel room, was nice of them bit it was a even smaller room. We said it and she offered to change it again but we didnt have lots of time in Stuttgart so we decided to stay kn that room

The staff was very nice

Stayed in April 2024

Value for the price, very small rooms, no reception, meaning that reception is the bar. Concept Hotel doesn’t mean low service. The main thing is the facility is overvalued…

?

Stayed in April 2024

the rooms are small. the restaurant bar very dark. breakfast not very good. the key card didnt work at check in. only gave one key card for the whole family. got locked out of the confusing doors to the rooms. charged wrong payment card.

the location is central.

Stayed in February 2024

Breakfast at other cities in Germany had very good hot food, Ruby did not. Also confusion about payment of Breakfast, left us feeling embarrassed one morning, as we thought it was taken on our card when we checked in.We found the hotel a bit Dark, and side door from street kept opening when you use lift.

Location, clean, friendly staff

Stayed in March 2024

There was an expectation that we should tip at every transaction in circumstances where the service wasn't very good. They seemed to be consistently understaffed, so table service isn't really proper table service when you have to go to the bar to order because nobody will come to your table and ask you what you would like, then go back to your table and wait 10 minutes for your drink to arrive and they've then brought a different tonic to the one you ordered. Likewise, we purchased breakfast one morning and were expected to pay a tip BEFORE we'd had the experience of having to wait at the bar for 15 minutes for a cappuccino because the one and only barista was also having to check people into the hotel at the bar during the busy breakfast period. The actual breakfast overall really wasn't that great compared to other hotels of that standard either, so I really felt duped having 'pre-tipped'. Once, having waited 45 mins for a small pizza, I elected not to tip, and the staff member was visibly unhappy. It is the sort of culture we expect in America.

Beautifully appointed, brand new hotel opened in December 2023 in the centre of Stuttgart. Walking distance to so many wonderful attractions there.

Stayed in January 2024

Hotel has a smell of paint / furniture, and there is no phone or any other way to contact reception so you have to go downstairs if you need anything. The hotel lacks personal, the reception is also bartender, which means in the evening they have no capacity for hotel customers.

Very new hotel, location is quite convenient

Stayed in December 2023

Facilities, Cleaning, Room Condition. There was just a shakedown on the floor! Seriously not a real Bed! The room was really small. And not so clean. Staying 2 person in this room was a challenge. Room and the photos on booking was completely different. At least there was a real bed on photos!

Location center of the city. Helpful staff. Value for the money if you will stay very short.

Stayed in December 2023

Disorganised staff at breakfast

Wibe, design and rooms

Stayed in December 2023

The hotel itself was fine, but the check-in process felt a bit unwelcoming. When we arrived, we were simply told (in English) that check-in was at 3 o’clock—no greeting or further explanation. We had to ask if it was possible to leave our luggage, which was allowed, but it would have been nice if that had been offered proactively. Additionally, the restaurant was closed during our stay, but we only found out about this much later, which was disappointing as we had planned to eat there. Clearer communication in advance would have made a big difference.

Location! The room was really nice.

Stayed in May 2025

Small and the staff busy with the bar job

The room is very small. There is a pillar in it, and on the pillar there is a sticker left by the previous tenant.

Stayed in June 2025

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Stayed in July 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in June 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in June 2025

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Stayed in May 2025