It's quite old in design, with barely any power outlets and those that were, were tied to general power switches, so turning off lights could easily end up shutting off charging phones. Sound insulation wasn't great. It's a little overpriced for what it is, but I guess no big surprise considering the location.

Great location, clearly with some history to it, parking facilities were great, even if quite difficult to find (Google maps do NOT agree with the location indicated in Booking.com)

Stayed in June 2025

No coffee making facilities in the room. No elevator to our room.

Location and friendly staff.

Stayed in June 2025

Great basic hotel, clean, comfortable and close to attractions. Also walking distance from train station. Lovely to have a balcony that I could open the doors and let in fresh air. Nice basic breakfast.

Stayed in June 2025

Restaurant was not great.

Location, breakfast, staff

Stayed in May 2025

The bed was old and uncomfortable

Location was perfect and very central Breakfast was simple and very good Room was worn and the bed a disaster Bathroom was poor, old and not very practical Staff was kind and very helpful Cleaning was good

Stayed in April 2025

The staff was super friendly, location is perfect, and the room and bathroom were super clean. The only downside for me was that there's no kettle in the room with tea, coffee and stuff. They do have a machine in the reception of the hotel, but you need to pay to use it. It would also be nice if the room had air conditioning, as it gets direct sun and gets really hot inside. For the price I expected a little more I guess.

Stayed in April 2025

No kettle in room and when we got back quite late, would have liked to have made our own hot drink, instead of paying to use the machine in reception. Thought this would have been included in the room. Found pillows uncomfortable. Room could do with a bit of a better clean. Bathroom has scale build up.

Lovely old hotel. Room was a really good size. Quiet and relaxing. Comfortable bed. Great location in the town and perfect for everywhere we wanted to go. All the Staff were great. Really helpful.

Stayed in April 2025

Heating was on in my room despite it being warm outside, didn't notice when I checked it. Opened the window that night and the old external bit rattled. Low shower pressure but all of this is being picky.

Breakfast was good, standard continental type food. There was a wait to be seated sign but everyone including myself ignored it because there were no staff around. Location is right in the heart of the high street which was perfect for me doing Epic Fest.

Stayed in April 2025

My bathtub was out of order

Location and view from the room was beautiful.

Stayed in April 2025

No robes, breakfast too exspensive.

Good location

Stayed in April 2025

No heating in the bathroom. It was terribly cold. Not well cleaned - lot of dust on the floor

Kind staff Large room

Stayed in January 2025

Breakfast was not so good; small space, compact food serving. Office desk, work desk in the room was very small.

Check in and Check out. The bed was good and silent room

Stayed in January 2025

could have done with some more cooked options

reasonable price. Was available until 11am

Stayed in December 2024

Facility specially the table fan which made a continuous sound

Location, cleanliness, staff

Stayed in October 2024

The room was rather jaded.

Staff, quiet, location.

Stayed in September 2024

The self-service check-in kiosk was not all that customer friendly to deal with.

The location of the hotel very close to the historic part of town and main shopping street cannot be beat. There was parking very close by. The breakfast was quite good.

Stayed in September 2024

The bath towels were very thin and oldish not very fresh looking. No bath mat. Bath tub very slippery. No bedside light on one side.

The room was a good size, comfortable bed, good location, lovely breakfast, lots of choice. Able to store luggage for free. Staff friendly.

Stayed in September 2024

Location good

Stayed in September 2024

There is no elevator to some rooms, and basics like a kettle are not available in the room as well.

It's close to the central bus stop. The staff is nice sbd the breakfast is good enough for the day. It's located in the center!

Stayed in September 2024

No air conditioning

Location is excellent!

Stayed in August 2024

Breakfast was a bit basic

Good straightforward 3*hotel, no frills, basic breakfast. Staff were helpful and polite. Great town centre location for Cathedral and Viking museum

Stayed in August 2024

This time my room had a smell of smoke .. even though smoking is not allowed!

I have stayed in the hotel several times. Perfect location and ideal if you come by car. Breakfast is lovely and the staff always very friendly and helpful. Rooms are basic but clean.

Stayed in August 2024

Old musty smell in room.

Close to walking street. The location was great!

Stayed in August 2024

Could have done with air conditioning but was a hot day

Good location

Stayed in August 2024