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Reviews of Four Points Flex by Sheraton Roskilde This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Algade 13, 4000 Roskilde, Denmark

#14 of 17 hotels in Roskilde

Guests' Choice

Review Score

Based on 255 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    9.1

  • Facilities

    6.7

  • Staff

    8.5

  • Value for money

    6.5

  • Free Wifi

    8.0

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Showing 76 - 100

  • Reviewed: December 23, 2022

    7.0
    Location is good.
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    room was not that warm

    facilities are very old.

    Stayed in November 2022

  • Reviewed: November 7, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old looking room, stained carpet. Could have used an extra towel to dry the floor since the shower curtain can't keep the rest of the bathroom dry. Only one plug by the bed, so you have to pick between having some bedlight and charging you phone.

    Perfectly located right in the center of the town. Very quiet.

    Stayed in November 2022

  • Reviewed: October 17, 2022

    7.0
    Good hotel for work trip
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    in need of refurbishment, poor ventilation in the bathroom

    Perfect location, very good breakfast

    Stayed in October 2022

  • Reviewed: October 9, 2022

    8.0
    Good value, in Roskilde main street!
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 2 nights

    My room did not have a safe and the bathroom was very small and essential.

    Great location, very nice hall and common spaces, nice and confortable rooms. I definetively recommend Prindesen also for the delicious breakfast!

    Stayed in October 2022

  • Reviewed: October 8, 2022

    7.0
    An enjoyable stay marred by the need to carry our luggage up a long flight of stairs.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    This is our second stay. The first time we had a room that was reached by elevator. This time we had to slog our luggage up a long stairway to reach the room. We are both over 70. The staff did not offer to help. They did not assess the situation when I limped in the front door with a cane. If you don't want to have to lug your luggage up and downstairs, be sure to specify that you want a room reachable by elevator.

    This is a very well-located hotel in lovely Roskilde. The rooms are pleasantly old-fashioned but clean and comfortable. Breakfast is ample and varied. There is parking next to the hotel but be sure to register your car at the front desk as soon as you check in. Wifi was good. We had two excellent dinners at the attached restaurant.

    Stayed in September 2022

  • Reviewed: August 28, 2022

    6.0
    Enjoyable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 5 nights

    When we arrived there was a terrible smell in the bathroom, we had to spray with our deodorant. We worked out it was coming from the drain in the shower. We were on the 3rd floor, with only one small window, it was very hot and we could get little ventilation.

    Rooms were comfortable. There was a communal area to meet both inside and out. Staff were helpful.

    Stayed in August 2022

  • Reviewed: August 27, 2022

    8.0
    we had a great time, but with the room luxuries above it would become a Fantastic hotel.
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    it needs to add small luxuries in each of the bedrooms ie 1) telephone. 2) tea & coffee facilities in bedroom. 3) better wi fi in hotel.

    fantastic building

    Stayed in August 2022

  • Reviewed: August 13, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The interior of the room was a little bit outdated. The bathroom smelled musty. Breakfast was downright bad; old bread, dirty coffee, a minimal assortment.

    Location is perfect in central Roskilde. Staff is friendly. Nice bar.

    Stayed in August 2022

  • Reviewed: August 12, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no lift to the 3rd floor

    location

    Stayed in August 2022

  • Reviewed: August 2, 2022

    7.0
    Value for money hotel with fantastic location
    • Business trip
    • Solo traveler
    • Standard Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very basic…. with very little effort this beautiful property could be a 4 star.

    Fantastic location. Great hotel onsite.

    Stayed in July 2022

  • Reviewed: July 21, 2022

    7.0
    Central Palace in Roskilde
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It os no elevator

    Stayed in July 2022

  • Reviewed: July 18, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Tired decor in rooms, they could do with a refresh. I was in room 220.

    Location, helpful staff, good breakfast selection.

    Stayed in July 2022

  • Reviewed: July 15, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location in a nice old building. Nice bright breakfast room and good bar/restaurant next door. Friendly staff who helped with wrongly issued parking ticket.

    Stayed in July 2022

  • Reviewed: July 6, 2022

    8.0
    Great location with access to town and its own parking
    • Leisure trip
    • Family with young children
    • Standard Single Room
    • Stayed 1 night

    Our sons room was a long way from ours and not as modern as ours or as nice. We didnt ask to change but would presume that this part of the hotel was older

    Great location with access to the center of town very easily. Parking is at the hotel so that is a bonus if you have a car.

    Stayed in June 2022

  • Reviewed: May 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room with Queen Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location!

    Stayed in May 2025

  • Reviewed: May 24, 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Efficient Double Room with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water . The room was changed after going to the reception . Same story , no hot water, but spent time and energy on moving things from one floor to the next. At around 6 in the morning, my room door was opened by a staff member - not only did it wake me up, but I really got a fright. The receptionist later told me that it was her, apologised and offered a complimentary cup of coffee, which I declined as that was not really going to amend the experience or lack of sleep.

    Stayed in May 2025

  • Reviewed: May 16, 2025

    2.0
    Not the best!!
    • Leisure trip
    • Couple
    • Efficient Double Room with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room and hotel where very tired, felt unclean and over priced for the level of accommodation

    Location

    Stayed in May 2025

  • Reviewed: May 4, 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Efficient Single Room with Twin Super Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is really old, you can see it and sense it. Unfortunately my stay wasn't pleasant as I ended up in a room with unfunctional windows, slide bathroom doors and terrible smell constantly coming from the sewage. So, there was no way to air the room sufficiently or stop the bad smell from entering in the bedroom. I couldn't change to another room on the first day of my stay as they were sold out, but I did get to switch the second night of my stay. Definitely not worth of the price they charge for the stay and not even near the 1 star level with the value. It gets 4/10, only because the stuff and location are nice. The new room was better, but still in general very low value/comfort/content.

    Location and stuff were great.

    Stayed in April 2025

  • Reviewed: May 4, 2025

    10
    Perfect for what I needed
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    The beds were incredibly comfortable and the location is fantastic. The main high street is on your doorstep that leads to the different attractions and to the festival venue. I also loved how well they cater for different allergens at breakfast.

    Stayed in April 2025

  • Reviewed: April 22, 2025

    5.0
    Great location but not a great nights sleep due to saggy bed
    • Leisure trip
    • Family with young children
    • Standard Double Room with Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms very old and dated - needed a coat of paint and new beds

    Great location

    Stayed in April 2025

  • Reviewed: April 7, 2025

    9.0
    A simple charming place with everything in reach and offering comfortable rest.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Since the style of the hotel is a bit dated, some things could use a bit of maintenance to give them a fresher look.

    The room was clean, comfortable, and the style of the hotel decor is very quaint which fits the town atmosphere. I really liked the staff, they were helpful and friendly. The art in the rooms was a nice touch.

    Stayed in April 2025

  • Reviewed: April 6, 2025

    10
    Good stay in Roskilde
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good sized room, clean, nice staff, great location. Some rooms are a little dated however I think they are renovating them slowly. Would stay again!

    Stayed in April 2025

  • Reviewed: March 29, 2025

    4.0
    Nice employees and reception. Very old rooms and smelly bathroom drains.
    • Business trip
    • Solo traveler
    • Efficient Single Room with Twin Super Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The trash bins were not emptied when I arrived. The room was old and not really cozy. Holes in the wall from previously mounted shelves. The bathrooms drain was smelling bad after every use of the shower. It was ok because I was away most part of the day but i would not recommend it for a private stay. Especially not for the price.

    The location, lobby, breakfast and reception. Comfortable bed and very friendly employees.

    Stayed in March 2025

  • Reviewed: January 21, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room with Queen Bed
    • Stayed 6 nights

    Poor cleaning of the room, and the beds was only made 1 time in 6 nights.. The hotel needs maintenance.

    The location was s perfect.

    Stayed in January 2025

  • Reviewed: October 1, 2024

    9.0
    Best hotel in Roskilde
    • Business trip
    • Solo traveler
    • Standard Twin Room
    • Stayed 1 night

    Nothing to say

    Great location just in the centre of Roskilde. Very good breakfast although I missed danish cheese... Very clean room and bathroom. Hotel is not so big - good size when you like smaller, cozy accomodation. Comfortable car park provided.

    Stayed in September 2024

Showing 76 - 100

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