Only one person can speak English. I couldn't get any help. And they turned on music very loud. It was not peaceful staying.

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Stayed in January 2024

The location is just in walking distance to the historical center and some other interesting sites. I was amazed by the fact that they had USB chargers built in for us Europeans forgetting the proper adapter. The room was not equipped with a hair dryer, but very helpful staff lent it for use. Breakfast was really fresh and tasty

Stayed in December 2023

The hotel was great, clean and in a great location within walking distance of old town. The staff was friendly and welcoming.

Stayed in January 2024

The hotel cheated us and the staff's reaction was to shrug. We booked a junior suite, what was supposed to be a large room with a spacious bathroom and a fireplace. On check in, without any explanation, we were given a 6 square meter room with a tiny bathroom and a window facing the loud internal patio. Literally the front door would snag on the corner of the bed, because there wasn't enough space. We politely complained to the receptionist that this wasn't what we had booked and paid for, but he only shrugged, said that the hotel was full, and tried to gaslight us that the room we were given was the junior suite, while it looked nothing like the photos and had none of the amenities we expected. The man was rude and dismissive, and lied straight to our faces. I showed him the booking description that said the room we had booked was supposed to 18m2, and he had the balls to look into my eyes and tell me this meant 1.8m2 and that it's what we got. I can't even. It was 7PM on New Year's Eve after a 12h travel day, so we had little choice but to stay in the cramped room. Of course the hotel reception blasted loud music until 5am and refused to lower the volume "because it's the new year's." You're a hotel, your one job is to give your guests a place to sleep, no matter what day or occasion. In the morning, the breakfast was the worst I've gotten in 2 months traveling in the region, one scrambled egg with dry bread, coffee-coloured water and a slice of wilted watermelon. Now the location. The area is SKETCHY as hell after dark, not to mention right off a main busy road. If it looks conveniently located between the old town and Mariscal Sucre on the map, just know that it's neither, and you'll need a taxi to get anywhere.

Stayed in January 2024

Nothing at all all was good

Kept my baggie for me while I went sight seeing

Stayed in January 2024

Too many steers,no elevator.Im 72 year's old To much noise went open,& closed the doors from others room's..

I was only for 7 days . In they changed me for 14 days,that was not acceptable.

Stayed in November 2023

Nada

After a very friendly reception, I parked my vehicle in their secure parking lot and checked in. The suite was very large, clean and comfortable. The bed was exceptionally comfortable, and the shower was hot and high pressured. The room was very clean and quiet throughout the night. I had an excellent sleep. The free morning breakfast was perfect with scrambled eggs, a bun, fruit and a coffee. Overall, this was an excellent stay at an excellent and comfortable hotel.

Stayed in January 2024

The staff, although not speaking English at all, they were helpful with our luggage.

Probably the worst hotel we have ever stayed. Very basic rooms. Not a nice area, dirty rooms and sheets and very smelly bathrooms (the smell was so unbearable that we couldn’t get inside the bathrooms)

Stayed in December 2023

Front desk booked overpriced taxi

Was ok maybe little overprice for that little they offer

Stayed in November 2023

Nothing to dislike.

Everything! Nice hot shower, comfy beds and a good breakfast.

Stayed in November 2023

Everything was wonderful, just I wish someone at the reception knew English.

We liked everything: location, friendly staff, room, breakfast, etc.

Stayed in November 2023

When you get to Quito and are suffering from the altitude the stairs at this hotel are just very difficult. The staff did help carrying the suite cases. The staff we had at the desk were very unhelpful, to the point the guy in the great little Pizza place on their street did far more to help us out. We speak very little Spanish but get by with some Google translate and the help of patient locals. The front desk seemed to not want to spend the time to communicate. They have some nicer rooms I am going to assume but we got a tiny room on the top floor that was about the size of a prison cell and had all the same charm. The bed was terrible I felt like I was falling out of it most of the night. We stayed the first night and then with the help of the owner of that great Pizza place got a cab and escaped. You also have to pay cash this is a hostel pretending to be a hotel because they have bathrooms. To be fair if I were in my late teens to late 20's I would have found this a great adventure but at 51 it was just terrible. So for young travelers looking to travel on the cheap this would be a good fit. A hostel with your own bathroom. I paid for three nights as they collect upfront in cash. When we took off I just took off without asking for any back, as the thought of dealing with the front desk was not worth the money. It really had the feeling of a prison escape so I guess they gave us a thrill.

On the first few floors they have some very nice wood work.

Stayed in November 2023

There is no heating system. Temperature can swing 30 degree in a day. Need heat for night

Centric location

Stayed in November 2023

Bedding not comfortable. Needed cotton sheets and lightweight blanket.

Staff pleasant and helpful

Stayed in October 2023

Too many stairs... Not easy to put luggage up yhe room

The comfort bed , large single bed , very good

Stayed in October 2023

The manager was threatening and we were women traveling alone. You have to carry your bags up two flights of stairs to get into the hotel and breakfast was 4 more flights of stairs. My room didn't have a window, so no air flow. Terrible. I would never stay here. They made us pay with cash and charged us more than the booking reservation. Super unethical!

nothing

Stayed in October 2023

There were no noise insulation. It was like sleeping on the street. There was a bar a few buildings down, we couldn’t sleep because of the noise.

Breakfast

Stayed in October 2023

Arrived at 10 pm, nothing was open in the area for dinner. Supposed to be in the town center. Walked around in the morning, still hardly anything open. There were a lot of shady looking people walkng around.

Stayed in October 2023

Everything! Literally the room was awful, it was so load outside on the street that we had to play white noise to order to sleep. It was absolutely boiling in the room and no fan provided and opening the window would have o my made the noise worse. The bathroom was just the worst! The smell was constant and it was unbearably bad. The bathroom floor flooded every time we had a shower. The towels were never changed and the room wasn’t serviced either. The breakfast was nothing to talk about, just some bread and eggs

The staff were lovely and very nice

Stayed in September 2023

The room is very basic No hot water in the shower Breakfast was awful. Very basic no choice and basically uneatable. Recommend look elsewhere

Great location very close to the historical part of the city

Stayed in September 2023

Tiny double room, no in room or communal hot tea or coffee, unhelpful staff. Sounded like there was a washing machine next door. We left a day early. Wouldn't go back.

Nice sized suite. Pretty good location.

Stayed in August 2023

Unfortunately, reality was nothing like the pictures. The room was slightly bigger than closet and had foot prints on the wall

Stayed in July 2023

It was too old and not well maintained

The building was nice

Stayed in July 2023

Without doubt, the noisiest hotel I've ever stayed in. The walls, door, and roof of the room you stay in are basically just for privacy and do absolutely nothing to dampen the noise from inside or outside the hotel. The door to my room directly faced that of another guest and I could hear him and his partner's lovemaking as though they were doing it right beside me - absolutely disgusting! Other people in the hotel were just as bad, constantly slamming doors, having conversations in the hallway, and shouting at one another across the hotel. I was on the top floor, so I've no idea what could possibly have been happening above me, but it sounded like a landslide had washed over the hotel in the morning with the constant banging, stomping, and crashing sounds coming from the roof. Inexplicably, there was also a rooster crowing at almost hours of the day and several dogs barking loudly in the street. You expect this kind of noisiness from hostels but not from a supposed three-star "hotel". The location is fine during the day as you are relatively close to most of Quito's main attractions in the old town and the streets are busy and full of people. During the night, however, it's a totally different experience. There's almost nobody on the street except for delinquents past 6 or 7 at night, and virtually every shop is closed. There are no food places in the immediate vicinity except for a rather nice pizza shop in the same street, but unless you feel like having Italian for dinner every night you'll have to walk a good 10 minutes both ways along some rather sketchy streets to find something else. As other reviews have pointed out, the stairs are also a complete nuisance. If you are an older person, suffering from altitude sickness, or even just unfit, it's going to be a rough journey to and from the hotel every day.

Staff were all very lovely, friendly, and very attentive, which is a shame given how terrible everything else is. I did, however, only encounter one staff member who spoken English so be prepared to use your hands or have a translation app at hand if you don't know any Spanish. Again, the staff are all very nice, so if you're like me and speak very bad broken Spanish they'll still do their best to understand what you're trying to say and help you out.

Stayed in July 2023

The hotel has an excellent location. Restaurants, supermarket, park and the old town can all be reached on foot in a short time. The room is a dream - very spacious. The bathroom including the shower is also very large. Super comfy bed, nice couch and even a small fireplace. From the balcony you have a beautiful view. All in all, nothing was missing. The staff is very friendly and tries to help with words and deeds despite language barriers. We could even leave some of our luggage there for a week for a small fee. If we travel to Quito again, we will gladly stay at Hotel David again. Thanks for the nice days!

Stayed in July 2023