Food included on breakfast needs to improve

The terrace views are great

Stayed in September 2022

The location is not accessible to restaurants by walking. The internet was weak on upper floors only strong at the reception.

The balcony, the room itself. It has kettle and complimentaries like water and coffee.

Stayed in September 2022

all good

Property was good , especially the Staff Ahmed was with us through out our journey, very helpful, thanks a lot

Stayed in August 2022

The smell of the first room hit you soon you open the bathroom door. The room wasn't too fresh as well. They changed my room and it was better with a balcony. Housekeeping never brought clean towels nor cleaned the room during my stay. Daily I rolled my dirty ones up and placed outside the door. Yet, the message wasn't clear. Towels had holes in them, sheets also looked like they wasn't changed. Another staff member (the massage service guy) always assisted me with my housekeeping needs and I appreciated that. He made it more acceptable even though it wasn't his job.

Close to the attractions. The view of the pyramids from the rooftop was amazing. The staff was sociable, energetic, and hospitable; especially the restaurant/rooftop staff. Local foods were served buffet style. However, the omelet cooked upon request and food was fresh. Overall, the vibe was great!

Stayed in September 2022

Nice location, the breakfast was great

Stayed in August 2022

The reception staff tried to charge ridiculous prices for any of their trips/tours. They charge more than double possibly triple the price it should be. We also had a suite for 3 people, throughout our stay there were no chairs on our balcony. We constantly asked as we wanted to enjoy the views of an evening on our balcony. They failed to provide us with any chairs even though they kept saying they would “send someone now” quite disappointing!

Great views looking over the Pyramids

Stayed in August 2022

everything was great

great service from the staff

Stayed in August 2022

Staff very welcoming and friendly

Stayed in August 2022

Bad toilettes

Friendly staff

Stayed in August 2022

I had to ask three times for a towel in order to get it. The receptionist was very pushy to sell travel packages even though I said I had book and paid everything in advance with another company. It would be nice to have a full length mirror in the room.

The breakfast is delicious. The breakfast staff is very kind and super helpful. The view from the rooftop is pretty awesome as you can see the pyramids!

Stayed in August 2022

They gave another I didn't choose

Stayed in August 2022

None

Good Value for the price

Stayed in July 2022

I loved the Hotel , the staff are so friendly my fav spot was the roof restaurant it has ana amazing view of the 3 Pyramids

Stayed in July 2025

Stayed for 2 weeks, it went as expected. Great value for money.

Stayed in July 2025

As a licensed medical professional, I highly suggest not eating anything from the rooftop restaurant unless you want to spend your vacation on the toilet. The breakfast at the restaurant here has given me food poisoning. I had excursions already booked but had to cancel due to my symptoms of diarrhea, stomach pain, and nausea from the food poisoning. Luckily, I brought medicine from the U.S for emergencies. It's disappointing because I like the hotel, but the restaurant is a deal-breaker for me. I visited again after a year and gave the restaurant another chance, but after eating breakfast, I had to go to the toilet. :( So, I won't be eating at the restaurant again, even if it's free.

I always enjoy staying here. I visit at least once a year. I like the room with the view of the Ancient African pyramids. The women at the reception desk are nice. The location is ideal for me to easily get around town.

Stayed in June 2025

What can I wrote, Im beyond and above extreme happy to stay in this hotel. The location, room, stuff, whole experience was more than amazing. Start from pic up us from the airport, even my fly was a bit late the driver waiting for us. After arrival even was after midnight we was served a welcome drinks and open for us the rooftop. The rooms was very nice with the view for pyramids, and very clean. Breakfast serving in the rooftop was very delicious, like the other food serving in the restaurant. The stuff very helpfull, everyday with the smile coordinate for the best service. I fly to Egypt twice a year and I can honestly say this is the best hotel what I stay. In my opinion deserve for more stars then have. Ac at rooms, super comfy beds, bathtub for relaxing after long day. WiFi working on whole hotel.

Stayed in May 2025

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The hotel has a great location and the Views for pyramids- excellent 👌

Stayed in June 2025

Some of the staff are dodgy and are constantly trying to rip you off. Paid the hotel for a driver for a full day. However he wouldn't let me get out of the car at the airport until I paid him more money. In order to get on the plane I had to pay him as he was getting aggressive and started threatening. This was despite the hotel telling me he was going to start driving to the airport at 5pm. We were at the airport at 4:30pm because the driver harassed me and called me 10 times while I was in the Egyptian Museum. Don't trust anything the hotel staff says Also the hotel is in very bad condition. As per the attached photo, there was mould on the chair.

Has nice views from the rooftop but the photos are not the reality, read the Google reviews.

Stayed in June 2025

Not clean

The pyramid view from the balcony

Stayed in May 2025

Crew are friendly like always , good location

Stayed in May 2025

They canceled my booking

Stayed in April 2025

This was the worst place I have ever been in. Dirty and very old towels, bad sheets,

Nothing Not worthy at all

Stayed in May 2025

This was the worst place I have ever been in. Dirty and very old towels, bad sheets,

Nothing Very bad treatment.

Stayed in May 2025

Many things in the menu were not available. Sometimes they forget the order.

We liked everything. The staff was very friendly and helpful. 24hr store nearby. The room was cleaned everyday. Nice view with or without the balcony. Rooftop view was amazing.

Stayed in April 2025

Mosquito/ bugs Poor WiFi

I booked the deluxe room with the balcony and view of The Pyramids - it was perfect and the room was clean ..room number 407. AC worked as did hot water..no problem..only issue was the WiFi.. which does work well on the floor above in the restaurant. My main problem was I was getting bitten at night..looks like mosquito bites- guess it goes with the territory. I accidentally left my phone there, and they informed me it's with the owner for safe keeping. Can highly recommend.

Stayed in April 2025