Friendly and super helpful staffs

Stayed in June 2025

For a far away place like Mestia to get all that the hotel provides is remarkable. This is the place to stay if you are not on a budget

It was one of the best places we have stayed in. We travel extensively. The warmth of this place and the beauty of the towers at night are haunting memories. We were stuck in a landslide. The hotel ensured an alternative vehicle on the other side of the debris was arranged. Logistically commendable. But most commendable is the hospitality of the manager and way he leads the team. I have no words to thank and express my gratitude for a wonderful stay

Stayed in April 2025

For a hotel high in the mountains in a beautiful it very isolated place this is a superb hotel

Stayed in May 2025

Everything, everlasting memories

Stayed in May 2025

There were a few instances with noisy neighbors for a couple of days. However, we either politely asked them ourselves to turn down the TV or called the reception to report the noise at 2 AM. The managers promptly addressed the situation and informed them of the need to stop such behavior

My wife and I were absolutely thrilled with our stay at Gistola. Price = Quality = Service – it’s a solid 100 out of 10! It was my wife’s birthday, so I reached out to the hotel manager with a request and a question about how we could pleasantly surprise her and make the occasion special. Manager Tedo was always in touch and handled our wishes and request with great care and attention. Both my wife and I were astonished and delighted when we saw what they had done for us. It was absolutely amazing and will definitely remain a cherished memory. The room was decorated with balloons as I had requested, they made a personalized greeting card, and even baked an entire cake—not just a slice, but a whole delicious and moist cake! They also included a bottle of champagne (even though I hadn’t asked for it!). The room was very warm and cozy, cleaned daily, with fresh towels, gels, and other essentials replaced every day. Overall, this place truly deserves its five-star rating. The transfer service was also remarkable—we were pleasantly surprised by how punctual and efficient it was. The car arrived promptly, and any request for transportation was fulfilled within five minutes. A big thanks to the drivers Vitali and Beki as well. We are already looking forward to returning here for our next vacation. Wishing you prosperity, growth, and kind guests!

Stayed in January 2025

Pool was not working which was the main reason why we chose Gistola hotel, but we received compensation from the hotel staff. It was nice gesture from the hotel and therefore I will recommend the hotel further.

The swimming pool was not working and we have received half room rate compensation at the check-out which was nice gesture from the hotel staff. The hotel restaurant offered good and quality menu. Bottle of original Gistola qvevri wine was prepared in the room as a complementary welcome drink.

Stayed in September 2024

Very clean, comfortable big beds, large rooms with anything you need inside.. we loved the pool and the terrace.. Theo in the reception was amazing and help us with everything.. we recommend to book always via booking🙏🌷

Stayed in August 2024

Friendly staff. Spoke good english. Great restaurant.

Stayed in July 2024

n/a

Quiet location, friendly and extremely helpful staff and a fantastic view. They have a free car service to the village. All are very knowledgeable about restaurant as nuts and services in the village.

Stayed in May 2024

No

Staffs are very nice and takecare Excellent breakfast Good complimentary wine Room is comfortable

Stayed in April 2024

Breakfast is quiet limited !

Staff and hotel manager “ Tedo” are above and beyond!!! The only proper hotel in Mestia !!! Love the view & cleanliness !!

Stayed in April 2024

No

This is the best hotel for our trip in Georgia , with the private car park, very comfortable clean room, good breakfast , and very very nice staff especially Mr. Tado , he helped to arrange our trip to Ushguli and be tour guide himself. Highly recommended this hotel.

Stayed in April 2024

I suggest the hotel has card board “Don’t disturb “ when someone need that.

Everything is awesome!! Excellent view , delicious international breakfast buffet. My child loves smoked salmon. I’m very appreciated in staff and facilities although I didn’t use swimming pool. I recommend everyone to stay here.

Stayed in April 2024

The sauna is additionally paid and in the basement. No gym.

Very good hotel in the perfect location. We were very positively surprised as there are no other such places in Mestia yet. The staff was very helpful and provided us with nice upgrades as the hotel has not been very busy. Big swimming pool, a new terrace, and good breakfasts. Free shuttle bus to the city center. We will definitely come back.

Stayed in April 2024

The price of breakfast was too high for what was offered.

Location excellent. Room very comfortable and clean.

Stayed in February 2024

Service was amazing. Hotel provides own taxi for free, no charges. Girls on the reception were more than helpful. Even I called the hotel taxi with request of picking up at 02:00 in the night, request was accepted, no charges. Swimming pool was clean and great service also there. Would recommend this hotel to all, who visit Mestia.

Stayed in December 2023

The road to Svaneti Mestia was a bummer. But the amenities in the property boosted our energies

It’s a hidden jewel in the midst of no man’s land. The manager Ms Maria was polite accommodating to our requests. The place is quiet, ease of check in, clean large beds and toilets, clean sheets, balcony view of mountains was breathtaking. The value for money is EXCELLENT. The hotels have excellent options even for vegetarian families like mine were happy. Must try the pumpkin soup. Millet Kachapuri is their specialty. They even have sauna and heated pool for nominal extra rates. Very lenient with checkout times. Adequate parking spaces

Stayed in December 2023

Nothing.

Everything was fabulous! Their staff is simply great from the reception, Maya(Manager), Tedo, housekeeping, and 2 ladies from the reception( sorry, forgot their names). The room with a balcony was of a decent size with all amenities and has a beautiful view.

Stayed in October 2023

Everything was perfect

Location , interior , staff , food

Stayed in October 2023

Its a new, clean hotel with best facilities in this area. Location wise, its walkable distance to center and Museum but a little more distance to Khergiani museum. The view from balcony was awesome, the breakfast was a rich and 'splendid to lavish' spread with a host always attending the layout. The reception girls were very sweet and helpful always. It felt a very new and contemporary styled hotel with big rooms and they have taken care about everything. It's value for comfort and money, recommended.

Stayed in July 2023

Nothing

Very kind and friendly staff. Rooms were quite big and clean. Since we were celebrating our wedding anniversary, they made sure we felt very special so they offered us 2 complementary bottles of wine and free pool access. Big shout out to the receptionists. They were very helpful and kind.

Stayed in October 2023

Nothing

Everything

Stayed in September 2023

Heating couldn't be controlled from the room. Nights are quite cold there.

Hotel is very clean and very well maintained. We have really enjoyed our stay. Sauna after lengthy mountain hikes was just the thing we needed. Good food in restaurant with traditional svan options available. Really good staff, very helpful, friendly and polite. View is great, falling asleep looking at svan towers!

Stayed in September 2023

it does not have air condition due to the weather but they can provide a cooler fan

The stuff at the hotel were so friendly specially tedo he helped me a lot the room is large with a nice view the breakfast was great even though same items about 10 minutes from the airport they serve a free shuttle

Stayed in August 2023