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  4. Reviews of Hotel Ease Access Tsuen Wan

Reviews of Hotel Ease Access Tsuen Wan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12 Ka Hing Road, Kwai Chung, Kowloon, Hong Kong, Hong Kong

#205 of 296 hotels in Hong Kong

Guests' Choice

Review Score

Based on 376 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.3

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.9

  • Free Wifi

    7.7

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Showing 151 - 175

  • Reviewed: June 14, 2024

    5.0
    Very basic. If you are looking for litterally just a place to sleep near Lantau, then this is a good option for the cost
    • Leisure trip
    • Family with young children
    • Standard Ease
    • Stayed 4 nights
    • Submitted from a mobile device

    Location - convenient for Disneyland and Lantau tours but expensive/too far for city tours. Though neighborhood is more warehouses/ factories than tourist spots. Room have dirty, stained floors. Malfunctioning air conditioner. No complementary water/coffee - nor does the vendo machine allow cash-payment. No storage for clothes in the room. No space for luggage either. Room is too small. Could be better laid out to give more livable space.

    The bathroom was decent sized and clean.

    Stayed in June 2024

  • Reviewed: June 12, 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard Ease
    • Stayed 6 nights
    • Submitted from a mobile device

    - air conditioning is not working normally - no hot water while taking shower

    Stayed in June 2024

  • Reviewed: May 21, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Ease
    • Stayed 13 nights
    • Submitted from a mobile device

    None

    Great value, 5 mins walk to subway station, spacious room, clean and well maintained, can't ask for more.

    Stayed in May 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premier Ease - Upper Floors
    • Stayed 4 nights
    • Submitted from a mobile device

    None

    Great location, friendly and very considerate staff. Good value for money. Short walk to MTR station. Happy to stay again.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    2.0
    horrible
    • Leisure trip
    • Family with young children
    • Family Ease Quad
    • Stayed 1 night
    • Submitted from a mobile device

    service and my beds were not provided

    very small and did not receive the 5 beds that i booked. it was only two queen beds they did not provide a cot or a roll away bed. i would like my money back

    Stayed in April 2024

  • Reviewed: March 16, 2024

    5.0
    Ok hotel but I got sick due to cold air conditioning
    • Leisure trip
    • Couple
    • Superior Ease
    • Stayed 2 nights
    • Submitted from a mobile device

    The air conditioning is too cold. Can’t change it to warmer. I got sick at the end.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    10
    Good localization
    • Leisure trip
    • Couple
    • Superior Ease
    • Stayed 3 nights
    • Submitted from a mobile device

    Really nice staff, good qyality, really good localization . We have room category up , so our accommodation was on bigger room . Clean , noce, 10 min from train station .

    Stayed in March 2024

  • Reviewed: March 4, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior Ease
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff is bad

    Stayed in February 2024

  • Reviewed: March 4, 2024

    10
    Would stay again
    • Leisure trip
    • Family with young children
    • Family Ease Quad
    • Stayed 2 nights

    Nothing

    Decent size room for Hong Kong. Good price. Very clean. Walk to MTR about 5-10 mins (doable even with small kids!) We stayed here for Disneyland - took about 45mins door to door.

    Stayed in March 2024

  • Reviewed: February 10, 2024

    3.0
    It was not good but not bad
    • Leisure trip
    • Family with young children
    • Standard Ease
    • Stayed 2 nights
    • Submitted from a mobile device

    Power went off for one night. Far from the station. Not elderly friendly re location

    Close to each other

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Nice Hotel and Staff
    • Leisure trip
    • Family with young children
    • Standard Ease
    • Stayed 5 nights
    • Submitted from a mobile device

    None

    NICE STAFF WITH VERY GOOD LIVING ENVIRONMENT PLUS HIGH CEILING

    Stayed in February 2024

  • Reviewed: January 20, 2024

    10
    Room
    • Leisure trip
    • Family with young children
    • Standard Ease
    • Stayed 5 nights
    • Submitted from a mobile device

    Not much room for luggage but it's Hong Kong so it is to be expected!

    Stayed in January 2024

  • Reviewed: January 13, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Premier Ease - Upper Floors
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is dusty especially the bed underneath. Lack of maintenance. Front desk at night is not accommodating for any complaints. He doesn’t know what to do.

    The room size is okay.

    Stayed in January 2024

  • Reviewed: January 9, 2024

    2.0
    Overpriced, misleading photos, inconvenient location
    • Leisure trip
    • Couple
    • Standard Ease
    • Stayed 1 night

    Room floor was filthy and hadn't been cleaned - fortunately this was only an overnight stop but if we hadn't been pushed for time we would have asked to change. Room was tiny and inadequate for staying in with flight cases. Only one lift worked which made the wait in a 20 floor hotel almost miss our flight. The location was close to a metro station but not convenient to walk to with heavy suitcases. Area industrial and nowhere near to eat etc. which wasn't good as the hotel had no breakfast facilities. Photos of the rooms were HUGELY misleading. Vastly overpriced for a below average hotel.

    Water was hot. Towels and bedding comfortable. The kettle, fridge and safe all worked. Wi-Fi was fine. That's about all I can say regarding the good points.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Ease
    • Stayed 5 nights
    • Submitted from a mobile device

    Location far off. In the middle of warehouses and factories.

    Bed was comfortable. Prices per night were good

    Stayed in October 2023

  • Reviewed: January 6, 2024

    1.0
    Bad hotel no service
    • Leisure trip
    • Family with young children
    • Standard Ease
    • Stayed 8 nights
    • Submitted from a mobile device

    The room were xtreamly dirty especially the floor. Dust every where, esp the curtains, the room was not spacious like shown in the picture, it was xtreamly small for 2 person and 2 kids, have to upgrade to family room, still it was very dirty floor,

    I dont have any likes about it and it was xtreamly bad and dirty.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    3.0
    Not a good experience
    • Leisure trip
    • Family with young children
    • Standard Ease
    • Stayed 2 nights
    • Submitted from a mobile device

    Only one elevador working. The rooms were extremely small so there's not space even for luggage. The TV channels offered were terrible. The wifi in the rooms is awuful. No restaurant. No room service. No one helps you with the luggage. The heater didn't work. They didn't change the bed blankets even upon request. The view from the room is ugly. The hotel is next to a construction site. You can hear the noise from other adjacent rooms.

    It's close to a metro station. We were upgraded to a large room.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    5.0
    Cheap but too limited
    • Leisure trip
    • Family with young children
    • Family Ease Quad
    • Stayed 2 nights
    • Submitted from a mobile device

    No near transportation, no food in hotel

    The large beds

    Stayed in December 2023

  • Reviewed: December 17, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard Ease
    • Stayed 21 nights
    • Submitted from a mobile device

    need more clean

    bad location

    Stayed in December 2023

  • Reviewed: December 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Ease - Upper Floors
    • Stayed 1 night
    • Submitted from a mobile device

    Nice staff

    Stayed in December 2023

  • Reviewed: November 11, 2023

    3.0
    Nothing positive to say..
    • Leisure trip
    • Family with young children
    • Standard Ease
    • Stayed 3 nights
    • Submitted from a mobile device

    Lot of noises even people whispering, housekeeping vacuums at 9 o'clock next door and in the hallway while we had 'do not disturb' sign on.. Baby bed doesn't exist, we asked for one but on arrival we heard a one person bed extra doesn't fit in the room because it's too small and they don't have baby beds! (But still deny and say they have) Maintenance at entrance makes the path too small, our travel stroller only fits when we turn the right way The bed was uncomfortable, you even hear the springs in the bed after moving and the room made us stuffy, with or without AC you can barely breathe we got headache every morning

    Toilet and shower were separated, on average 'bigger'

    Stayed in November 2023

  • Reviewed: November 9, 2023

    5.0
    Not recommended for tourist.
    • Leisure trip
    • Group
    • Grand Ease - Upper Floors
    • Stayed 1 night

    far from everything, stay 4 nights change only towel, not change sheet and pillow, no more cleaning. no water in the room. hotel have construction at lobby but not inform before guest booking. far from shopping center, tourist attachion, restaurant etc. have to plan if you want to go in the city. and local taxi don't know this hotel.

    nothing

    Stayed in November 2023

  • Reviewed: November 1, 2023

    1.0
    Worst hotel I have ever stay overseas
    • Leisure trip
    • Family with young children
    • Premier Ease - Upper Floors
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty and clamp

    Not at all

    Stayed in October 2023

  • Reviewed: November 1, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe Ease - Upper Floors
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty and they didn’t want

    No very welcome and very far away from Hong Kong

    Stayed in October 2023

Showing 151 - 175

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