Reviews of Hotel Ease Access Tsuen Wan This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
12 Ka Hing Road, Kwai Chung, Kowloon, Hong Kong, Hong Kong
#205 of 296 hotels in Hong Kong
Guests' ChoiceReview Score
Based on 377 hotel reviews
7.6Score breakdown
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Cleanliness
7.7
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Comfort
7.7
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Location
7.3
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Facilities
7.5
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Staff
8.5
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Value for money
7.9
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Free Wifi
7.6
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Reviewed: January 11, 2024
Josephine
United Kingdom12 Reviews1 helpful vote6.0“Won‘t return”- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 3 nights
- • Submitted from a mobile device
Only one lift workable at all times, and needs to share with housekeeping with their trolley Able to feel the springs in the mattress Room is too small Telephone not working
Staffs are helpful
Stayed in January 2024
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Reviewed: January 9, 2024
Ian
United Kingdom47 Reviews16 helpful votes2.0“Overpriced, misleading photos, inconvenient location”- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 1 night
Room floor was filthy and hadn't been cleaned - fortunately this was only an overnight stop but if we hadn't been pushed for time we would have asked to change. Room was tiny and inadequate for staying in with flight cases. Only one lift worked which made the wait in a 20 floor hotel almost miss our flight. The location was close to a metro station but not convenient to walk to with heavy suitcases. Area industrial and nowhere near to eat etc. which wasn't good as the hotel had no breakfast facilities. Photos of the rooms were HUGELY misleading. Vastly overpriced for a below average hotel.
Water was hot. Towels and bedding comfortable. The kettle, fridge and safe all worked. Wi-Fi was fine. That's about all I can say regarding the good points.
Stayed in January 2024
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Reviewed: January 9, 2024
May
New Zealand12 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 3 nights
- • Submitted from a mobile device
Can not open luggage 😫
Very small Very little space
Stayed in January 2024
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Reviewed: January 6, 2024
Yi
Singapore3 Reviews5.0Fair- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 5 nights
- • Submitted from a mobile device
Location far off. In the middle of warehouses and factories.
Bed was comfortable. Prices per night were good
Stayed in October 2023
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Reviewed: January 6, 2024
Nuruldiana
Brunei28 Reviews3 helpful votes1.0“Bad hotel no service”- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 8 nights
- • Submitted from a mobile device
The room were xtreamly dirty especially the floor. Dust every where, esp the curtains, the room was not spacious like shown in the picture, it was xtreamly small for 2 person and 2 kids, have to upgrade to family room, still it was very dirty floor,
I dont have any likes about it and it was xtreamly bad and dirty.
Stayed in January 2024
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Reviewed: January 6, 2024
Wisuth
Thailand54 Reviews1 helpful vote6.0“Everything was mediocre.”- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 2 nights
- • Submitted from a mobile device
Room was a bit small. Hotel maid was unfriendly and unprofessional.
Good location.nearby from train station. Easy to access anywhere.
Stayed in January 2024
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Reviewed: January 1, 2024
Christian
China12 Reviews3 helpful votes3.0“Not a good experience”- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 2 nights
- • Submitted from a mobile device
Only one elevador working. The rooms were extremely small so there's not space even for luggage. The TV channels offered were terrible. The wifi in the rooms is awuful. No restaurant. No room service. No one helps you with the luggage. The heater didn't work. They didn't change the bed blankets even upon request. The view from the room is ugly. The hotel is next to a construction site. You can hear the noise from other adjacent rooms.
It's close to a metro station. We were upgraded to a large room.
Stayed in December 2023
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Reviewed: December 19, 2023
Ann
Philippines28 Reviews3 helpful votes5.0“Cheap but too limited”- • Leisure trip
- • Family with young children
- • Family Ease Quad
- • Stayed 2 nights
- • Submitted from a mobile device
No near transportation, no food in hotel
The large beds
Stayed in December 2023
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Reviewed: December 17, 2023
Wah
United Kingdom1 review1.0Very Poor- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 21 nights
- • Submitted from a mobile device
need more clean
bad location
Stayed in December 2023
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Reviewed: December 13, 2023
Erdeneburen
Mongolia2 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Ease - Upper Floors
- • Stayed 1 night
- • Submitted from a mobile device
Nice staff
Stayed in December 2023
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Reviewed: December 6, 2023
Latifa
Canada4 Reviews6.0“It is overall manageable.”- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 10 nights
The room is very small. It is tight to walk around the bed. The hotel is located in an industrial area. Shops and restaurants are closed very early in the evenings. We have to walk a longer distance for food.
The reception staff is very helpful and friendly.
Stayed in December 2023
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Reviewed: December 5, 2023
Zachary
United Kingdom21 Reviews1 helpful vote10“This was the last day in Hong Kong before flying back to London - Would recommend to anyone”- • Leisure trip
- • Couple
- • Superior Ease
- • Stayed 1 night
The location was a little out of the way from main area's so took around 30 to 40 minutes on public transport (bus / mtr) but using a taxi could be in most nearby places within minutes.
The size of the room, we had the room with two double beds a separate shower and restroom. All decorated in a modern style.
Stayed in December 2023
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Reviewed: November 11, 2023
S
Netherlands25 Reviews3.0“Nothing positive to say..”- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 3 nights
- • Submitted from a mobile device
Lot of noises even people whispering, housekeeping vacuums at 9 o'clock next door and in the hallway while we had 'do not disturb' sign on.. Baby bed doesn't exist, we asked for one but on arrival we heard a one person bed extra doesn't fit in the room because it's too small and they don't have baby beds! (But still deny and say they have) Maintenance at entrance makes the path too small, our travel stroller only fits when we turn the right way The bed was uncomfortable, you even hear the springs in the bed after moving and the room made us stuffy, with or without AC you can barely breathe we got headache every morning
Toilet and shower were separated, on average 'bigger'
Stayed in November 2023
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Reviewed: November 9, 2023
Blukp
Thailand40 Reviews15 helpful votes5.0“Not recommended for tourist.”- • Leisure trip
- • Group
- • Grand Ease - Upper Floors
- • Stayed 1 night
far from everything, stay 4 nights change only towel, not change sheet and pillow, no more cleaning. no water in the room. hotel have construction at lobby but not inform before guest booking. far from shopping center, tourist attachion, restaurant etc. have to plan if you want to go in the city. and local taxi don't know this hotel.
nothing
Stayed in November 2023
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Reviewed: November 8, 2023
David
Indonesia40 Reviews2 helpful votes6.0“Location is very far”- • Leisure trip
- • Solo traveler
- • Superior Ease
- • Stayed 2 nights
- • Submitted from a mobile device
Location is very far. Not clean due to they use plastic floor. Room layout is not good.
None
Stayed in November 2023
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Reviewed: November 8, 2023
Mei
Australia2 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 4 nights
- • Submitted from a mobile device
Shower was …good
Stayed in November 2023
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Reviewed: November 4, 2023
Lilian
Australia20 Reviews10 helpful votes6.0“Average but ok for short stay”- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 2 nights
- • Submitted from a mobile device
It was hard to access and find the property. The public bus only came once an hour and the hotel is in an industrial area that is not easy to access. There were only the bare minimum amenities.
It was good value for money and relatively new inside the room.
Stayed in November 2023
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Reviewed: November 1, 2023
Jason
Singapore3 Reviews1.0“Worst hotel I have ever stay overseas”- • Leisure trip
- • Family with young children
- • Premier Ease - Upper Floors
- • Stayed 1 night
- • Submitted from a mobile device
Dirty and clamp
Not at all
Stayed in October 2023
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Reviewed: November 1, 2023
Laura
Spain9 Reviews2 helpful votes1.0Very Poor- • Leisure trip
- • Couple
- • Deluxe Ease - Upper Floors
- • Stayed 1 night
- • Submitted from a mobile device
It was dirty and they didn’t want
No very welcome and very far away from Hong Kong
Stayed in October 2023
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Reviewed: October 31, 2023
Cindy
Australia4 Reviews2 helpful votes6.0“The staff were friendly and helpful”- • Leisure trip
- • Solo traveler
- • Standard Ease
- • Stayed 4 nights
- • Submitted from a mobile device
Wish the hotel would have a fridge
The location is handy ,easy to get around
Stayed in September 2023
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Reviewed: October 29, 2023
Patitta
Thailand4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 2 nights
- • Submitted from a mobile device
Quite far from city, no food around
Room is very quiet
Stayed in October 2023
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Reviewed: October 21, 2023
Ivy
Japan12 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Standard Ease
- • Stayed 3 nights
- • Submitted from a mobile device
Not comment.
It's a good location for me.
Stayed in October 2023
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Reviewed: September 25, 2023
Luke
Singapore4 Reviews10“Value for money.”- • Leisure trip
- • Travelers with friends
- • Standard Ease
- • Stayed 1 night
- • Submitted from a mobile device
The room was narrow.
The room was clean and the location quite convenient.
Stayed in September 2023
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Reviewed: September 18, 2023
Angelica
Philippines9 Reviews1 helpful vote10“great stay for my family with toddler”- • Leisure trip
- • Couple
- • Standard Ease
- • Stayed 4 nights
no free water bottles right away inside room need to ask the reception
Room space is very decent considering budget
Stayed in September 2023
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Reviewed: September 11, 2023
Hong
Vietnam29 Reviews3 helpful votes4.0Disappointing- • Business trip
- • Family with young children
- • Superior Ease
- • Stayed 3 nights
- • Submitted from a mobile device
They don't clean room , room is very small so there are some mould smelling inside room, it is not worth money,
Water and air conditioner is strong
Stayed in September 2023
