Nothing

Extremely comfortable and quiet room with a great view! Breakfast was awesome too. Staff were very friendly and helpful.

Stayed in February 2024

A barista coffee would have been good. The machine malfunctioned several times...out of milk. The lack of an egg station for an omelette or scrambled eggs. The fried eggs on offer were unappealing.

An extensive range of breakfast foods to suit a wide range of cultures. The breakfast catered to all dietary needs.

Stayed in January 2024

No negatives at all.

This place was very nice. It was clean, the room size was generous and the bathroom was lovely. The breakfast was delicious and gave a big variety, and the shuttle bus to and from the airport was a bonus. This was an exceptional hotel.

Stayed in January 2024

Bed was too soft.. Had a little bit of a backache after.

The view was great even though it wasn't a seaview but was facing the front side of the hotel.. love the location very near to Disneyland.. Love that they had free shuttle transport to airport and MTR. Will stay again!

Stayed in January 2024

Food options for non asians could be better

Fresh and clean and very friendly stuff

Stayed in January 2024

none

comfort and clean room

Stayed in January 2024

None

Convenient location

Stayed in January 2024

A bit far from the Tung Chung MTR (metro), and the hotel is quite far from HK city center, but at least the hotel is decent and the room was big enough (unlike most of the hotels in HK island with a higher price).

Quick check-in. Room big enough, clean, in a quiet neighborhood despite being near the airport. Very convenient to come and go to the HK airport. You can even choose a room with the seaview. There is even a couple of bars and restaurants very near to the hotel. Have a free shuttle bus to the airport, so it was perfect ! I was there in early January, so the price was acceptable.

Stayed in January 2024

The property was acceptable in all aspects. The only quibble I had was the shuttle driver’s demeanour but could have been a hot day for him or a cultural misinterpretation on my part.

After a 25h flight, I thought I would arrive too early before the “official 3pm” check in time. I was warmly greeted and accepted 1.5h earlier. Every staff member was kind and professional to me, especially Timothy! Wonderful stay and breakfast!

Stayed in January 2024

Nothing

Location breakfasts and services

Stayed in January 2024

Friendly and helpful staff, beautiful room, excellent breakfast

Stayed in November 2023

Lack of robes

Location, Comfortable bed, Clean bathroom,

Stayed in January 2024

long line up when check in, and price could be better

great location, good service from staff

Stayed in December 2023

None

The room is comfortable and there are shuttle to airport and Tung Chung station that is very convenient for all guests.

Stayed in January 2024

Nothing

Super nice modern room, Comfortable bed and an amazing view so many choices at breakfast I almost got lost trying to choose what to have! Very helpful front desk staff and overall a great stay for a one night layover.

Stayed in January 2024

Property was very beautiful and provided a view of the water and the mountains. Very close to the airport and Disneyland. Taxis were always available outside of the hotel. Room service and restaurant onsite was delicious

Stayed in January 2024

Early check in was greatly appreciated. Fantastic breakfast. Comfortable room and bed.

Stayed in January 2024

The manager and the front desk worker when I arrived to do check in, they didn't figue out the bookin issue with Booking.com, and made me standing there for 1 hour to wait till 1am to finally allowed to enter my room.

Oscar, the receptionlist on Jan 11 of 2024 in the morning shift, was very kind and offered me extended hour to stay since I was not allowed to check in till 1:00am and was keeping waiting for them to fugure out the issue with Booking.com! The shuttle bus driver was kind to help me carry luggages.

Stayed in January 2024

Courteous staff and cuisine

Stayed in January 2024

Nil.

• Cozy and clean interior, and good size by HK standards. Comfortable beds too. • Dining options are conveniently located across the street. • Hotel provides shuttle bus to airport. • Incredible and quality spread at breakfast. • Thoroughly enjoyed our stay!

Stayed in December 2023

Beautiful location near the airport and interesting places to visit

Stayed in January 2024

Staff was very helpful and friendly. Place was quite nice.

Stayed in November 2023

No swimming pool.

Comfortable , quiet , close to airport , free airport shuttle , in room dining .

Stayed in January 2024

Complimentary shuttles to and from airport and also to Tung Chung MTR was very convenient. Food strip across the road was awesome- cheap and yummy!

Stayed in January 2024

Sheraton and Four Points are in the same complex but have different lobbies and receptions; a bit confusing when you visit first-time and a bus is parked in front of either entrance.

Nice and new hotel close to the airport (one needs to take a taxi or the free shuttles, MTR not possible), quite and clean rooms.

Stayed in December 2023