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  4. Reviews of Four Points by Sheraton Hong Kong, Tung Chung

Reviews of Four Points by Sheraton Hong Kong, Tung Chung This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

9 Yi Tung Road, Tung Chang, Lantau Island, Hong Kong, Hong Kong

#36 of 296 hotels in Hong Kong

Guests' Choice

Review Score

Based on 2676 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.7

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.6

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 601 - 625

  • Reviewed: February 7, 2024

    8.0
    Comfortable hotel for a quick layover
    • Leisure trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 1 night

    Electricity sockets only were only available at one side of the bed. The curtains didn't close completely and we had to arrange a chair to hold them in place. Shuttle bus service to and from the airport is free but they run once per hour only and we ended up not using it.

    Location - It is close to the airport (good for a quick layover), it is also close to a bus stop that connects to the city. The check in process was dynamic and quick, the staff was polite and effective. Our room was quiet and comfortable and the internet connection was fast and easy to connect.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    All of a very high standard, thanks.

    All good thanks.

    Stayed in January 2024

  • Reviewed: February 4, 2024

    10
    Hongkong escapade
    • Leisure trip
    • Family with young children
    • Traditional Ocean View Guest room with 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    No comment

    The staff are so accomodating. What I liked most was that the hotel provided a free shuttle service going to airport and hotel and Tung Chung Mtr station. Nice view from my room. Facilities are new also. Food is okay. If you want to go to Nong Ping 360 and Disneyland, this hotel is highly recommended. Accessible to all - mtr.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    10
    Fantastic hotel for a short stay in HK.
    • Leisure trip
    • Couple
    • Traditional room with 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Extremely comfortable and quiet room with a great view! Breakfast was awesome too. Staff were very friendly and helpful.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    A great place to spend a night when passing through Hong Kong. Many amenitites in the surrounding a
    • Leisure trip
    • Solo traveler
    • Traditional room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    A barista coffee would have been good. The machine malfunctioned several times...out of milk. The lack of an egg station for an omelette or scrambled eggs. The fried eggs on offer were unappealing.

    An extensive range of breakfast foods to suit a wide range of cultures. The breakfast catered to all dietary needs.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Traditional room with 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted from a mobile device

    No negatives at all.

    This place was very nice. It was clean, the room size was generous and the bathroom was lovely. The breakfast was delicious and gave a big variety, and the shuttle bus to and from the airport was a bonus. This was an exceptional hotel.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    10
    Very beautiful hotel had a wonderful experience
    • Leisure trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was too soft.. Had a little bit of a backache after.

    The view was great even though it wasn't a seaview but was facing the front side of the hotel.. love the location very near to Disneyland.. Love that they had free shuttle transport to airport and MTR. Will stay again!

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Traditional room with 1 King Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Food options for non asians could be better

    Fresh and clean and very friendly stuff

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 1 night

    none

    comfort and clean room

    Stayed in January 2024

  • Reviewed: January 28, 2024

    10
    Like it
    • Leisure trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Convenient location

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Perfect if you come from HK airport.
    • Business trip
    • Group
    • Traditional room with 1 King Bed
    • Stayed 1 night

    A bit far from the Tung Chung MTR (metro), and the hotel is quite far from HK city center, but at least the hotel is decent and the room was big enough (unlike most of the hotels in HK island with a higher price).

    Quick check-in. Room big enough, clean, in a quiet neighborhood despite being near the airport. Very convenient to come and go to the HK airport. You can even choose a room with the seaview. There is even a couple of bars and restaurants very near to the hotel. Have a free shuttle bus to the airport, so it was perfect ! I was there in early January, so the price was acceptable.

    Stayed in January 2024

  • Reviewed: January 27, 2024

    10
    Warmest hospitality I received after 25h flight!
    • Leisure trip
    • Solo traveler
    • Traditional room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The property was acceptable in all aspects. The only quibble I had was the shuttle driver’s demeanour but could have been a hot day for him or a cultural misinterpretation on my part.

    After a 25h flight, I thought I would arrive too early before the “official 3pm” check in time. I was warmly greeted and accepted 1.5h earlier. Every staff member was kind and professional to me, especially Timothy! Wonderful stay and breakfast!

    Stayed in January 2024

  • Reviewed: January 27, 2024

    10
    Great place to stay near airport, Disneyland and cable car
    • Leisure trip
    • Family with young children
    • Traditional room with 1 King Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location breakfasts and services

    Stayed in January 2024

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Traditional Ocean View Guest room with 1 King
    • Stayed 1 night

    Friendly and helpful staff, beautiful room, excellent breakfast

    Stayed in November 2023

  • Reviewed: January 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of robes

    Location, Comfortable bed, Clean bathroom,

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Great stay overall, and great location near the airport, will come back when visiting HK
    • Leisure trip
    • Solo traveler
    • Traditional room with 2 Twin/Single Bed(s)
    • Stayed 1 night

    long line up when check in, and price could be better

    great location, good service from staff

    Stayed in December 2023

  • Reviewed: January 20, 2024

    9.0
    Valuable for your money.
    • Leisure trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    None

    The room is comfortable and there are shuttle to airport and Tung Chung station that is very convenient for all guests.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Super nice modern hotel with top comfort level.
    • Leisure trip
    • Solo traveler
    • Traditional room with 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Super nice modern room, Comfortable bed and an amazing view so many choices at breakfast I almost got lost trying to choose what to have! Very helpful front desk staff and overall a great stay for a one night layover.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Property was very beautiful and provided a view of the water and the mountains. Very close to the airport and Disneyland. Taxis were always available outside of the hotel. Room service and restaurant onsite was delicious

    Stayed in January 2024

  • Reviewed: January 16, 2024

    10
    Very good for airport
    • Business trip
    • Couple
    • Traditional room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Early check in was greatly appreciated. Fantastic breakfast. Comfortable room and bed.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    It was very dissaponted expereince due to the manager's and receiptionlist's careless attitue, but .
    • Leisure trip
    • Solo traveler
    • Traditional room with 2 Twin/Single Bed(s)
    • Stayed 1 night

    The manager and the front desk worker when I arrived to do check in, they didn't figue out the bookin issue with Booking.com, and made me standing there for 1 hour to wait till 1am to finally allowed to enter my room.

    Oscar, the receptionlist on Jan 11 of 2024 in the morning shift, was very kind and offered me extended hour to stay since I was not allowed to check in till 1:00am and was keeping waiting for them to fugure out the issue with Booking.com! The shuttle bus driver was kind to help me carry luggages.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    10
    Very good experience but a little costly
    • Leisure trip
    • Solo traveler
    • Traditional room with 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted from a mobile device

    Courteous staff and cuisine

    Stayed in January 2024

  • Reviewed: January 13, 2024

    9.0
    Lovely stay with great breakfast ⭐️
    • Leisure trip
    • Family with young children
    • Traditional room with 1 King Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nil.

    • Cozy and clean interior, and good size by HK standards. Comfortable beds too. • Dining options are conveniently located across the street. • Hotel provides shuttle bus to airport. • Incredible and quality spread at breakfast. • Thoroughly enjoyed our stay!

    Stayed in December 2023

  • Reviewed: January 11, 2024

    10
    Very comfortable stay with very friendly staff
    • Leisure trip
    • Solo traveler
    • Traditional room with 2 Twin/Single Bed(s)
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful location near the airport and interesting places to visit

    Stayed in January 2024

  • Reviewed: January 10, 2024

    10
    Great
    • Business trip
    • Solo traveler
    • Traditional Ocean View Guest room with 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very helpful and friendly. Place was quite nice.

    Stayed in November 2023

Showing 601 - 625

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