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  5. Reviews of The Mercantile Hotel

Reviews of The Mercantile Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

28 Dame Street, Temple Bar, D2 Dublin, Ireland

#42 of 166 hotels in Dublin

Guests' Choice

Review Score

Based on 84 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.9

  • Facilities

    9.3

  • Staff

    9.7

  • Value for money

    8.6

  • Free Wifi

    8.2

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Showing 1 - 25

  • Reviewed: July 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Cozy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Recently beautifully renovated, very clean and in a great location.

    Stayed in June 2025

  • Reviewed: July 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great rooms and staff. The bar was beautiful and served a great drink

    Stayed in July 2025

  • Reviewed: July 3, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was very attentive to the guests, always willing to help with anything at any time. They called a taxi to the airport for us and helped us with everything we needed to know. The rooms are very modern and luxurious, clean, and perfect. Highly recommended.

    Stayed in July 2025

  • Reviewed: July 2, 2025

    10
    Perfect city break
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location, staff were friendly and attentive nothing was too much trouble. Would definitely stay again.

    Stayed in June 2025

  • Reviewed: July 1, 2025

    9.0
    Brilliant location, brilliant hotel!
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing the hotel was great!

    Very modern, central location

    Stayed in July 2025

  • Reviewed: July 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A bit hard to find at first and check in time was quoted as finishing at 11.30 pm which caused a bit of stress due to a delayed flight, but staff were present and very helpful.

    Great staff and great location.

    Stayed in June 2025

  • Reviewed: July 1, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This hotel was amazing! The staff was super nice and helpful. Perfectly located to walk and see the sights.

    Stayed in June 2025

  • Reviewed: June 30, 2025

    8.0
    A comfortable hotel, conveniently located - apparently it is newly opened - needs tweaking
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night

    I did not like having to self check in- the key board was very small and difficult to accurately use. There was the loss of the initial human hospitality factor and I ended up having to ask about breakfast times and site/ room wi-fi etc from the front staff anyway. I think the whole self registering is rather inhospitable and a bit off putting. Much better to offer auto check out - but this did not seem to be on offer. In the room there was no apparent information regarding hotel services. Also breakfast included a full irish breakfast but whilst there were scones there was no wheaten, soda or potato bread?

    The hotel was very comfortable and clean. It was centrally positioned. The breakfast was very good.

    Stayed in June 2025

  • Reviewed: June 30, 2025

    8.0
    Beautiful hotel in the heart of Dublin.
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The deluxe double was very small- check the room size before booking- but it was functional. Our room backed in to Dame street which was noisy- if you are light sleeper bring ear plugs.

    The staff were lovely and really helpful. The hotel in a great location just across from Temple Bar, and beautifully decorated.

    Stayed in June 2025

  • Reviewed: June 29, 2025

    10
    A great night to end our holiday in Ireland.
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing.

    A lovely room, very clean and well appointed.

    Stayed in June 2025

  • Reviewed: June 29, 2025

    9.0
    A beautifully designed hotel that makes up for its compact rooms with style, comfort, and a standout guest experience.
    • Leisure trip
    • Solo traveler
    • Cozy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is on the smaller side compared to similar offerings in Dublin, but fairly average when measured against other European cities like Amsterdam and Paris. In my opinion, the standard room is suitable for a maximum of two people—though even that feels a bit tight. That said, the thoughtful design and overall experience more than make up for the limited space.

    I had their excellent take on an espresso martini, and the breakfast experience was wonderfully calm and quiet—none of the chaos you often get in larger hotels. Since it’s not open to the public in the mornings, it’s just you and the other respectful, quiet guests. It’s not about quantity here—it’s about quality. There’s a well-curated breakfast selection along with a hot dish made to order once you’re seated. What truly sets this hotel apart is the staff. They’re genuinely kind, professional, and welcoming—something that, quite frankly, is rare to find in this city.

    Stayed in June 2025

  • Reviewed: June 28, 2025

    8.0
    Very clean and modern facilities, very nice and helpful staff, great location (super central),
    • Business trip
    • Solo traveler
    • Cozy Double Room
    • Stayed 3 nights

    Small room for the price. Because of the location, it can be noisy (rooms are not fully insulated)

    Very clean and modern facilities, very nice and helpful staff, great location (super central)

    Stayed in June 2025

  • Reviewed: June 28, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Perfect location in the heart of Dublin, first class facilities and great service.

    Stayed in June 2025

  • Reviewed: June 27, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night

    N?A

    N/A

    Stayed in June 2025

  • Reviewed: June 27, 2025

    10
    Great location and an upbeat, feel-good facility.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights

    Liked everything.

    Stayed on the second floor at the right far end and could hear the all-night parties on the street. However, sounds were muffled and did not impair sleep. The decor in room and shared spaces was fresh, fun and fanciful. Location allowed us to walk everywhere. Staff were quick to respond, pleasant and helpful. Breakfast was excellent. We would absolutely stay there again.

    Stayed in June 2025

  • Reviewed: June 26, 2025

    10
    Great hotel, good value for money, would recommend.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view from one side of our room was a bit rough overlooking an alleyway, but not a dealbreaker.

    Great staff, decor, and aroma. Everything was top class, loved the steamer provided instead of iron and ironing board.

    Stayed in June 2025

  • Reviewed: June 25, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Accessible Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing it was superb

    The rooms were too class

    Stayed in June 2025

  • Reviewed: June 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Loud street noise, construction, and bin collection. Even with ear plugs, it woke us early.

    The newly renovated rooms are lovely. Clothes steamer and hairdryer in the room. We checked in late at night and the conceirge was so helpful and friendly.

    Stayed in June 2025

  • Reviewed: June 25, 2025

    10
    Faultless, will definitely stay again.
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Can’t think of anything! The downstairs bar was lovely but very pricey.

    Spotlessly clean. The room was small but comfortable, great shower and so nice to have a mini fridge and windows that open. Staff were lovely and the location was great.

    Stayed in June 2025

  • Reviewed: June 24, 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very hard pinpoint anything

    The welcome at reception was excellent. Staff so accommodating

    Stayed in June 2025

  • Reviewed: June 24, 2025

    10
    Absolutely perfect will definitely stay again when we next come to Dublin
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and very quiet room’s

    Stayed in June 2025

  • Reviewed: June 24, 2025

    10
    We had a fabulous stay and will definitely be back!
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hair dryer in the room. We did not know this.

    Beautiful decor, the bed was very comfortable. The staff were so attentive and helpful. Safety was key being in a central location. Residents only could enter the building after a certain time which made us (2 females) feel safe.

    Stayed in June 2025

  • Reviewed: June 23, 2025

    10
    Staff were brilliant excellent service! Came back late from a concert and the man on the door had the elevator ready wai
    • Leisure trip
    • Couple
    • Accessible Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Very clean and excellent location

    Stayed in June 2025

  • Reviewed: June 23, 2025

    10
    Cozy and comfortable night away.
    • Leisure trip
    • Couple
    • Cozy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    One thing I didn’t like was we made a late book in for one night and it was hard to access the hotel it was locked up no doors were open it doesn’t seem to be open 24hrs which that can be awkward if you are making a last minute bookings online!!

    It was very clean loved the old style of the hotel, the room was gorgeous and spacious. Staff are friendly and pleasant.

    Stayed in June 2025

Showing 1 - 25

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