North Gate Street, Athlone, Ireland
#6 of 7 hotels in Athlone
Guests' ChoiceBased on 5605 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
9.2
Facilities
8.3
Staff
8.6
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 6 January 2024
Ann
IrelandThought the side table in room was poor with the side of it scrapped and strachey, remote back missing, bathroom shower very slipping
Maria was very welcoming on reception when we arrived on the 5th January
Stayed in January 2024
Reviewed: 4 January 2024
Jacqueline
IrelandNothing
Staff were lovely and rooms very comfortable
Stayed in December 2023
Reviewed: 3 January 2024
Roman
IrelandI paid for a room with a view to the river and didn't get it. The quality of the pizzas in the restaurant needs to improve.
Friendly staff. Clean place. Good location. Great amenities. Recommended.
Stayed in November 2023
Reviewed: 3 January 2024
Dawn
IrelandRoom net curtains were badly stained, bath could be removed, safer to have a walk in shower
Location and staff were great and very nice
Stayed in December 2023
Reviewed: 3 January 2024
Andrii
Ukrainesmell in the bathroom... it smelled like somebody was constantly smoking cigarettes in there... all towels were smelly after 1 day in that bathroom!
location, staff, breakfast, and check-out time
Stayed in January 2024
Reviewed: 3 January 2024
Nkalubo
UgandaNot sure
Staff
Stayed in December 2023
Reviewed: 3 January 2024
Mac
Irelandlocation
Stayed in December 2023
Reviewed: 1 January 2024
Orla
IrelandRoom was nice and clean. Lots of choice for breakfast.
Stayed in January 2024
Reviewed: 31 December 2023
Padraig
FranceBar staff and staff serving food in general poorly or not trained and customer service very poor.To be fair I know hiring staff is a problem these days but basic training shouldn't be neglected.
Location and comfort
Stayed in November 2023
Reviewed: 29 December 2023
Virginia
IrelandThe fire alarms went off about three times late at night, followed by a lot of commotion in the corridors by staff trying to find the rogue smoker.
It was centrally located, the room was very spacious and comfortable. The bar area was busy for a Sunday evening but we got a table promptly. Food was ok, although fairly expensive. The atmosphere would have been more pleasant if one of the TVs had something other than sport on show.
Stayed in October 2023
Reviewed: 28 December 2023
Valerie
IrelandHad no complaints
Staff were friendly .. check-in was fast & efficient. Room was comfy and breakfast was lovely
Stayed in December 2023
Reviewed: 18 December 2023
Laurence
United KingdomLovely warm welcome from the lovely ladies at breakfast.
Stayed in December 2023
Reviewed: 18 December 2023
Robert
IrelandStaff behind the bar could be more accommodating and respect customers requests
Overall I had a present stay comfortable bed and room thankfully the army helicopter didn't wake me up too early.
Stayed in December 2023
Reviewed: 14 December 2023
Ailish
IrelandThere was a stain on the carpet that seemed like it was never removed, however that was the only issue.
Very close to everything, for a last minute booking it was very comfortable and staff were very accommodating to us. They upgraded us for free and thought it was very kind of them to do so!
Stayed in December 2023
Reviewed: 11 December 2023
Judith
Australiagorgeous location overlooking river- great inhouse restaurant and bar
Stayed in November 2023
Reviewed: 9 December 2023
Agnes
IrelandThe check in took way too long Total disorganization. Like faulty towers.I had over 2 hour drive.just wanted the key to our room but took ages.And there wasnt a queue.Which made it rather annoying. Staff were pleasant but hadnt a clue.Obviously new to the job.But that's really not good enough.
The food was good and the bed very comfortable.
Stayed in November 2023
Reviewed: 5 December 2023
Thomas
IrelandOrdered bottle of Wine to be in room when we arrived and it wasn’t there even though it was paid for.
Stayed in December 2023
Reviewed: 5 December 2023
Sibiya
IrelandToo expensive, there was a bit of a smell in our bathroom and water was coming out of the the shower. Drowning the whole bathroom.
Staff was very helpful and friendly. Location is great. The food was nice.
Stayed in December 2023
Reviewed: 2 December 2023
Margaret
IrelandStaff lovely Restaurant served lovely meals Smiley staff Great jolly atmosphere
Stayed in December 2023
Reviewed: 29 November 2023
Karl
IrelandPolite staff, hotel spotless, great location
Stayed in November 2023
Reviewed: 26 November 2023
Mike
IrelandThe fire alarm
The staff
Stayed in October 2023
Reviewed: 25 November 2023
David
United Kingdomhad to try to find then ask staff for tea at breakfast
Stayed in November 2023
Reviewed: 23 November 2023
Sinead
IrelandNo jacuzzi
Lovely clean property with an excellent breakfast, staff very friendly and helpful
Stayed in November 2023
Reviewed: 20 November 2023
Sam
IrelandBathrooms a little outdated with bath and shower in 1. Rooms also very warm!
Bed was very comfortable, room was clean.
Stayed in November 2023
Reviewed: 20 November 2023
Susan
United KingdomWe had to move room because our TV didn't work. Some of the staff didn't speak English.
Nice room. Comfy beds. Great food.
Stayed in November 2023
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