Information in bookings website about the property to my best understanding is wrong and misleading. My room was in a building across the street from hotel reception and breakfast area. My room was on 3rd floor, 4th level from ground level, hotel has no elevators. Stairs were narrow and old, covered with old stained fluffy rugs. Power outlets in the room not near bed night stand table. Breakfast is mediocre to not good. No amenities at all. Hotel is just barely a 3 stars hotel. Too pricy for the value. I won’t be back at this hotel and do not recommend it. There are plenty of better options in Dublin. I am disappointed with bookings website information for misleading.

really good location, room size and nice staff people.

Stayed in March 2025

Very narrow bathroom

Excellent room

Stayed in February 2025

To their credit, they did describe it as a “small double”…but I didn’t expect it to be the size of a child’s bedroom. Almost zero space to store luggage, navigate around the bed…tiny bathroom. Small to the point of being uncomfortable. Also 63 steps up to the room. DEFINITELY pay the money for a larger room.

Nice staff. Excellent location. Very clean and nice amenities in the room. Breakfast provided.

Stayed in December 2024

We were put in a building across the street up 6 flights of stairs. No lift. Breakfast was poor. Everything deep fried and overcooked.

Room was spacious & comfortable Location was fantastic

Stayed in December 2024

We were staying in a ‘comfy’ room. It was really small and lacked any storage space. I’d recommend a few hooks around the room, back of the door for coats etc would have been really useful. We were there for 2 nights and had one hanger each in the hanging space!

Great location and really good breakfast

Stayed in November 2024

The room was too small. No place to store any clothes. We were on the 4th floor (8 flights) and no elevator.

Excellent location and amazing breakfast. Comfortable bed. Coffee and tea kettle in the room.

Stayed in September 2024

There was nobody at the lobby despite previous notice and arrangement of late check in. The emergency number was not answered 5 times. Room was very small but well equipped. Cleaning Level has some room for improvement.

Excellent breakfast a la cart with attentive staff Central location in a historic house

Stayed in October 2024

Very expensive for what you get. Very small room with nothing special about it. Very comfortable but pretty generic. There’s no common space or bar or lounge or anything so you don’t get any sense of staying in a lovely old townhouse, just grey carpeted stairs and a tiny boring room, well with a nice window! Very overpriced for that, paying for location I guess which is fair enough, breakfast ok.

Staff were very good. Comfortable and great central location.

Stayed in September 2024

Very noisy

Old-world charm; friendly staff; central location; spacious room

Stayed in September 2024

There seemed to be no manager , a senior member of staff to deal with a complaint or an issue such as the one I’ve mentioned.

There was an incident in the breakfast room between staff members. A particularly rude man who seemed to be kitchen staff, was ver rude to another female staff it was very unpleasant and ruined the relaxed stay we had planned for.

Stayed in August 2024

Room size

Great breakfast, lovely staff....unfortunately just the smallest room! Struggled to find anywhere to put up the ironing board it was that tight!

Stayed in September 2024

Rooms were too small

Location

Stayed in September 2024

The doesn't have an elevator. But they help us with the luggages and we give the stroller to the reception to keep it for us.

Perfect location, nice decoration and very kind and helpful staff.

Stayed in August 2024

Room was very comfortable Enjoyed the breakfast Staff very friendly Discount on the parking

Stayed in September 2024

Very small room and very noisy hotel. I was woken up by other guests

Great location

Stayed in September 2024

Pillows wre too high. A top sheet on the bed would be good as quilt too heavy so an option of ajsut having a sheet would be beneficial

Stayed in September 2024

The room smelled musty and there were no other rooms available the 1st night. This was the end of a two-week trip in Europe and we were only back in Dublin for 2 nights so we decided not to deal with the hassle of repacking & switching on the 2nd day since we were going on a full day tour out of town the next day. I try to avoid rooms that smell like that since I'm asthmatic so couldn't wait to leave. I think they may need to replace all the carpet. Also, there's no elevator and we were on the 4th floor. If the rest of the rooms are better, there should be a discount for anyone who ends up in this one. Definitely not worth what we paid. We stayed at a better hotel that cost 2/3 of this one, in a great location nearby (near Grafton St) at the beginning of our trip two weeks before. I had wanted to stay slightly closer to our tour pick-up spot this time but was not a great choice.

The location is amazing, the beds are super comfortable, the room was spotless and very luxurious, and there was very little street noise since it's on a side street that dead ends at Trinity College. The breakfast was also very good.

Stayed in August 2024

The electrical outlets and the internet. I spent hours in our room trying to get my computer to work and log onto your internet. I even took my computer down to the front desk & asked the guy to help me. He said my computer was the problem. I do a blog and this was a real issue for me, plus a total time waster. I am now writing you on my computer from Galway, on the hotel's internet and it is working perfectly. I think your outlets are outdated and it screwed up my computer and I never was able to log onto your internet. Sorry, but I can't recommend your hotel as a result, for my friends would need to be on your internet on the computer.

The staff was great, expecially the woman at the front desk in the mornings that helped us get taxis. The room was wonderful. The breakfast was delicious. The location was perfect.

Stayed in August 2024

The rooms. Our first was a basement room with a light well with very little light and we felt claustrophobic. We asked to be moved for the remaining nights and Isaak was very helpful. The last room (1 night after trip to Kerry) was very attractive, dingy and needed to be upgraded. Buyer beware of the lovely owner photos and be prepared to schlep your luggage up and down stairs (no lift).

The Staff! The staff were very polite, helpful and accommodating.

Stayed in August 2024

For the price we paid (deluxe room) we were below street level so the room was dark and the bed wasn’t very big either. No lift and no help to carry suitcases down a flight of stairs

Great location, lovely staff and good breakfast

Stayed in August 2024

It would better if there is an elevator.

The location is amazing.

Stayed in August 2024

The “deluxe” room was on the top floor and required hiking up five flights of stairs. It was awful. The room was extremely small and although the bed was comfortable, the bathroom had a low angled ceiling and we couldn’t even see ourselves in the mirror. Very disappointing room. Definitely not “deluxe”.

Very kind staff

Stayed in August 2024

We had apparently their best room on the second floor. This room is directly above the front entrance. Whenever someone entered the property the door would slam loudly, literally shaking the floor. OK during the day but at 3:30 am not very pleasant. They need to slow the door closer. Also, not a very quiet room generally. Traffic noise was quite noticeable.

Breakfast was a la carte with few choices but what we had was good Good location in regards to Grafton Street and the College

Stayed in June 2024

Poor communication from staff on where facilities were Poor vigilance on restocking items Basement room

Location

Stayed in June 2024

no lift. small room

location

Stayed in June 2024