Location horrible, looks like a depraved hood with metal arch at the entrance. Low level facilities and extremely poor buffet.

Staff helpful

Stayed in November 2023

I was coming to Delhi via train that was running late. The hotel called me on my phone. I could barely understand what was being but the person said it was a confirmation call. I confirmed I was coming and thanked them. Later I was able to check my email and saw that my reservation had been cancelled. I called the number that had contacted me earlier only to speak with an employee who was rude and confirmed that y reservation had been canceled and wouldn't be refunded. He kept insisting that it was his sales team and that I needed to get a pen to write down the number even though I was calling him from the number that had called me to confirm. He also refused to put a manager on the phone. He said that I would be contacted by the sales team which happened about two hours later after I had already booked a new hotel. If I am charged for the stay I will report it as a fraudulent charge with my international bank. I wish Booking.com would stop allowing these frauds to list their properties as it is giving Booking a bad reputation.

Nothing

Stayed in November 2023

Not clean

The bathrooms were really bad. The room had to be changed because there was water leakage. The other room too lacked cleanliness

Stayed in November 2023

there were some issues with flushing in toilets

property was good, location was prime metro and bus connections, it was clean, staff was good, things get sorted as soon as communicated, food was good.

Stayed in November 2023

Well mannered staff, clean room, prime location and related cheap

Stayed in November 2023

I think they need two lifts as they have only one

It’s absolutely one of the best hotel in Delhi, a easy accessible and a great helping staff and wonderful customer service. A wonderful place for solo travelers

Stayed in November 2023

the breakfast is fine and the Staff are exceptionally cordial and helpful.

Stayed in November 2023

Very well located and polite staff. Excellent service . Rooms are of clean housekeeping staff were good. Overall a good hotel and staff.

Stayed in October 2023

They should be not in booking.com, because what the rooms they show in pictures rooms not even close, smells in room and toilets, acc not working

Which picture they on booking. Com, room not same, staff is with very bad attitude , acc not working, even next morning we change the hotel,

Stayed in October 2023

The staff were all so wonderful, respectful, and accommodating. The room was just as pictured on Booking and was very clean and well maintained. The restaurant has a large variety of food available and everything I tried was very tasty. I am so thankful I found this hotel in Delhi. I loved my stay there!!

Stayed in October 2023

The room was dusty. Most electrical points not working. Very poor breakfast spread. Got my stomach upset from some stale paneer. There are much better options nearby

Location is right on the main road in Lajpat Nagar.

Stayed in September 2023

Not very clean and noisy even in midnight , staff talks so loud rooms are adjacent to reception and your sleep getting disturbed with their loud talks phones nd whatever they keep watching on phones all those sounds very annoying and disturbing

Location is gud

Stayed in September 2023

It was under construction and my wife tripped many times. Water leak in restroom Only hot water, no cold water Net in room Paint was peeling out Many issues

Staff was very humble, specially breakfast team

Stayed in September 2023

The location was a bit far.

Room was clean

Stayed in September 2023

Noting

The room was very bad dirty and uncomfortable the breakfast was so bad that we didn't eat for the first day and never after breakfast area was so dirty.

Stayed in September 2023

The hotel's renovation was not done very well as I could see damp walls, loose fittings, and cracks in places which is an eyesore. The lobby or general area needs to be renovated and decorated better. The TV had Netflix, Amazon Prime, etc. but I couldn't get it to work (staff would likely help out but I didn't ask). Did not find a designated smoking area (you cannot smoke inside the room). The hotel asked to pay during check-in (their policy I assume) whereas in other places you pay after checking out.

The hotel is situated on the main road which is easily accessible. The hotel staff was very professional and helpful throughout my stay. For room service, I just put on the sign while I was away, and they cleaned the room and restocked the toiletries. The room was very clean and was maintained well. I noticed the power went out a couple of times but they had immediate backup so I could hardly notice. Wifi was also good. Shops, attraction sites, restaurants are very close to the hotel so that was also a plus!

Stayed in September 2023

Many things

Location

Stayed in September 2023

Amazing stay The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel . They were extremely accommodating . We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

Stayed in September 2023

Overall a good stay . Breakfast is good could be more items. Staff is helpful and kind.

Stayed in August 2023

Staff were friendly and courteous. The rooms were clean and comfortable. Overall a good experience

Stayed in August 2023

Food is tasty n yummy. Location very convenient,on the main road. Very close to market.

Stayed in August 2023

Location is at the big noisy road, big windows in the room all looking to the road, all cafe around in the area opwns 10:30 am. No Coffee machine in the hotel. It was no Hot water in my room all 3 days and 1 day was no Internet. The bed was one side broken.

Room is big, funuture is comfortable, AC is working

Stayed in August 2023

Very clean and we had nice stay

Stayed in July 2023

this hotel is the best couple friendly hotel in the business

Stayed in July 2023