No any els.

Super nice hotel and remember for staff in my life.

Stayed in February 2025

Very noisy. Loud music until late hours. Noisy corridors Couldn’t sleep until 1 am

Location was near lal chowk.

Stayed in January 2025

Instability in electricity and cleanliness of toilet and room.

Customer Service was excellent! Room Service food was great!

Stayed in November 2024

Not very clean

Helpful staff

Stayed in November 2024

It seems the facilities are not inspected properly, as I was provided dirty/towel. Rooms not the ground floor gets little bit noisy as the sound from entrance door when open and shut keeps coming along with common washroom being next to your room. otherwise rooms are spacious but the interiors keep coming in your way based on their position.

nothing specific, it was normal staying facility.

Stayed in May 2023

We booked two rooms of same price range... But they provided two categories of room one at ground floor with minimum facilities and the other at 1st floor. In the ground floor room cigarette smell was continuously coming from the adjacent latrine window. It waste a pathetic stay with a 1year old baby. No dustbin, no telephone. Nd the manager was continuously asking for availing Breakfast & Dinner at their hotel. Even he misguided us with House Boat Rates.

The breakfast was good nd the location is in Rajbagh, quite popular area. A staff from darjeeling was very polite and efficient. He provided his phone also to call at our home as our prepaid sims were not working.

Stayed in May 2023

Ac was not there and booking.com was showing ac is there

Ac is not there in room and hot water geyser is not working

Stayed in July 2025

Very poor service

Nothing negative hospitality un comfortable room. Un tidy washroom even my booking was breakfast including @1507.66 Property owner charged 1891.

Stayed in July 2025

Everything

They didn’t allow us to checkin. Worst behaviour of the staffs. No remorse on denying checkin

Stayed in April 2025

Nothing

Stayed in April 2025

Neat and clean

Neat and clean , peasfull atmosphere

Stayed in April 2025

Very Cooperative & Polite Staff Clean Rooms & Very Good Service Recommended for Family Excellent

Stayed in April 2025

Arrived at the hotel yesterday to checkin but i was told they don't have room available. This was because i didn't make the payment for the booking. But in the booking confirmation it was mentioned payment will be hanled by the property and i didn't get any notification to make payment. Then called on the provided in the booking confirmation and spoke with someone on the phone. They apologised and arranged a room in some another hotel. However i spent around 2 hours trying to sort this and it was very stressful knowing i may not have room to stay i was panicking so was my wife and daughter. Finally they got us another room in a different hotel but it was not exactly what i had booked initially. The room was small meant for 2 people not for 3. Toilet seat broken. Bedding was disappointing. Blanket had no cover so its being used with out cover. Pillows were old. We were given 2 towels when i asked for one more the hotel guy said sorry not possible we don't have spare towels. No iron no hair dryer. Also no breakfast as this changed hotel does not offer breakfast so had to spend money on top of my booking for breakfast as original room was booked with breakfast Total disaster. The only reason i took this room as replacement was due to the fact i didn't want to spend time going hotel to hotel asking for availability. On top of that the taxi driver which i got from the airport to the original hotel was getting annoyed and asked me for more money as now i had to ask him to go to different hotel. How this can happen when i got the confirmation for my booking and was told room not available. Could you please investigate this and get back to me. My family and i never experienced this situation before and it was very stressful as it is to arrive to a new place and find out your hotel booking is not valid. I look forward to hearing from you soon. Many thanks

Location is good walking distance to the city centre.

Stayed in April 2025

Super Collection O Dal Lake is a gem! Nestled amidst serene beauty, it offers cozy rooms, impeccable service, and breathtaking views. Perfect for rejuvenation or adventure, it's a must-visit for unforgettable memories. Truly a haven by Dal Lake!

Stayed in March 2025

I had an amazing stay at Super Collection O Dal Lake! The hotel's location is stunning, with breathtaking views of the lake. The staff were incredibly friendly and helpful, making sure our every need was met.

Stayed in March 2025

Rooms are not that clean and neat. No lift facility. Breakfast will get ready only after 8.30 am. It may go upto 8.45 .. No cable connection.just youtube can be watched in room tv. No proper heater facility. Only bed heater available. On demand small radio type heater available for extra charge.

Room was big with enough beds and sofas Staffs are helpful.

Stayed in March 2025

Staff and food also is very good

Rooms and toilets are clean and nice

Stayed in March 2025

Super friendly and welcoming hotel located very near to the airport. We have been made to feel very comfortable here. The room had king size bed. Hotel staff attended quickly to all our queries.

Stayed in February 2025

Washroom facility

According to price this hotel is quite good but the facilities are not up to the mark ...

Stayed in March 2025

Everything was perfect

Stayed in March 2025

Extremely Disappointing Experience* I recently had the misfortune of staying at this hotel, and I must say it was a complete letdown. From the moment I checked in, I knew I was in for a rough stay. The first room I was assigned was filthy. The linen and blankets were stained and clearly hadn't been changed in a while. I requested a room change, but the second room wasn't much better. The toilets and washroom were unhygienic and didn't appear to have been cleaned at all. The floors were sticky, and the sink was clogged. It was clear that the hotel's housekeeping staff wasn't doing their job. To make matters worse, the drinking water bottle in my room had algae growing in it. This was not only disgusting but also a serious health concern. The hotel's location was also a major issue. It's situated far away from all the major tourist attractions, making it inconvenient for guests who want to explore the area. But what really took the cake was the staff's attitude. They were unfriendly and unhelpful, making it clear that they didn't care about their guests' experiences. Overall, I would not recommend this hotel to anyone. There's nothing to like about this place, and I would advise others to look elsewhere for a clean, comfortable, and convenient stay. Pros: None Cons: - Unclean rooms - Unhygienic toilets and washroom - Stained linen and blankets - Algae in drinking water bottle - Poor location - Unfriendly and unhelpful staff

There is nothing to be liked about this hotel. It is the worst hotel we've ever stayed in our life.

Stayed in February 2025

Hotel staff service

Room is ok

Stayed in January 2025

It was clean, stylish, roomy with excellent service in where we had dinner. Food was good and great value for money and service

Stayed in November 2024

Staff

Stayed in December 2024