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  5. Reviews of Itsy Hotels Red Lotus Heritage, Promenade Beach

Reviews of Itsy Hotels Red Lotus Heritage, Promenade Beach 3 stars

No. 48 to 58, Nehru Street, Pondicherry, Heritage Town, 605001 Puducherry, India

#84 of 178 hotels in Puducherry

Guests' Choice

Review score

Based on 273 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 5 March 2025

    9.0
    Great Stay in the Heart of Pondicherry
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The only downside was the bathroom. While the toilet was fine, the showerhead was rusty, and the water didn’t seem very clean.

    Red Lotus was a pleasant surprise! The room was spacious and clean (especially by Indian standards), making for a comfortable stay. The Wi-Fi worked flawlessly, which was a huge plus. The location is excellent—right in the center of the city and just a short walk from major attractions. What truly stood out, though, was the reception staff. They were incredibly helpful and went above and beyond to assist me with train ticket issues. Their attentiveness made a real difference. The room was also well-equipped with both a fan and air conditioning, ensuring a comfortable stay even in the heat. I’d definitely recommend this place for a few days.

    Stayed in February 2025

  • Reviewed: 22 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Taking luggage a pain. Hot water pressure low

    Location perfect dated but ok

    Stayed in February 2025

  • Reviewed: 15 February 2025

    3.0
    Very nice hotel in a horrible location with lots of cellphone towers all around
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    One big deal braker issue for me is the vicinity of way too many cellphone towers, for those sensitive to EMF is a dissaster, the emf pollution is of the charts, couldnt sleep at all, tired all day. Second thing I did not like is they asked me to pay full amount before coming to the property treathening me they will cancel the booking if I dont pay, which is in violation of the agreement

    The hotel is one of the best I have been in in Pondicherry, very clean and comfortable, reasonably priced, kind staff, nothing is wrong with the hotel itself.

    Stayed in February 2025

  • Reviewed: 4 February 2025

    9.0
    Real value for money
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No parking

    Excellent

    Stayed in December 2024

  • Reviewed: 3 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    A very intuitive hotel with good rooms and good ambience....always recomended👍👍👍

    Stayed in February 2025

  • Reviewed: 1 February 2025

    9.0
    excellent
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Everything very good

    Very good breakfast

    Stayed in January 2025

  • Reviewed: 29 January 2025

    9.0
    Enjoyable stay and service
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No lift and steep stairs

    Gorgeous authentic heritage property

    Stayed in January 2025

  • Reviewed: 15 January 2025

    4.0
    The hotel is located in good place.But the facility is not upto mark
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    No lift for aged person.

    Location

    Stayed in January 2025

  • Reviewed: 5 January 2025

    2.0
    Bad experience. Only advantage it being in city. Don't recommend at all
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness. High cost and not worthy. No refund for cancelled despite of such poor rooms

    Nothing

    Stayed in November 2024

  • Reviewed: 1 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Good clean and comfortable stay

    Stayed in January 2025

  • Reviewed: 11 November 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Good staff. Affordable price. Best location in White town.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    4.0
    Not good. Not value for money and rude staff
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was smelly. Manager was rude. I asked for extra bed sheet and he immediately showed me Treebo’s customer care number and said I can move to another hotel if I don’t like the hotel. I was told the stay would be on ground floor because I was travelling with senior citizen parents, but the hotel reception is on the first floor.

    Location. Closer to the beach and French town

    Stayed in November 2024

  • Reviewed: 30 October 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    Since the hotel is lower than hygiene level according to the Treebo hotel group which has this hotel, Treebo made this hotel stops working until the hygiene and clean level is recovered. Therefore, Therefore, I could not stay at this hotel. Cancel fee was refunded very quickly.

    Stayed in August 2024

  • Reviewed: 25 October 2024

    10
    Exceptional
    • Business trip
    • People with friends
    • Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Clear Rooms, Friendly Stuff, Anouth Space, Good Location near local market, per this price it's quite good option...

    Stayed in October 2024

  • Reviewed: 20 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing as such

    The room size, interior decoration, cleanliness, location, staff behaviour, breakfast quality.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Makes your stay worth it
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, best breakfast, and clean rooms

    Stayed in September 2024

  • Reviewed: 18 September 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast need more dishes

    Stayed in September 2024

  • Reviewed: 15 August 2024

    1.0
    Rude not to inform when I had a child with me
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    No communication, they ignored all my requests and didn’t even inform me that the property was closed. The road in front of the entrance was dug up and the property was locked

    Did not get to stay here as the property was closed and they didn’t even inform me, after several calls and messages

    Stayed in August 2024

  • Reviewed: 24 July 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 7 nights
    • Submitted via mobile

    Just wasn’t warned that the hotel’s entrance closes at midnight so couldn’t get out of the hotel to get some air.

    Ideally located near Nehru Park/Manakula Vinayagar Kovil. Nice view when you get out of your room. The room is very pretty. The staff is discreet but friendly.

    Stayed in July 2024

  • Reviewed: 1 July 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast was a moderate spread and a couple of dishes were not refilled once empty.

    The rooms were very clean and the AC and restroom was quite clean. The staff was friendly. It's close to a lot of main attractions in town and saves on a lot of transportation money. Worth the money, had gone expecting worse but was genuinely surprised for the quality of the rooms considering the cost.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    9.0
    Overall a great stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Extra bed mattress should be better similar as other beds.

    Room size was really good.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Location and staff

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Perfecto ...
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Stay was really good .... location is perfect everything is at walkable distance. Rock beach is 700m French colony is 800m All the best cafe's are nearby just 500 m Staff was really good As we couldn't find auto or Ola car in the morning he dropped us to station ...very good staff Very sincere people Very good .... budget friendly Highly recommended

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Value for money
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    N/A

    Room size is great for the family and couple. Location of the hotel is very good near to beach, french colony, restaurant and market. Breakfast is great. The hotel decoration has a heritage vibe.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    There are no parking facilities available and that was not mentioned during the booking process. I have to park my new car 1 KM away and worrying about car/parking.

    Located in Prime location and Promenade Beach, Manakula Vinayagar Temple are in walkable distance.

    Stayed in May 2024

Showing 76 – 100

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