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Reviews of Hotel Phoenix 3 stars

Laugavegur 140, 105 Reykjavík, Iceland

#7 of 78 hotels in Reykjavík

Guests' Choice

Review score

Based on 138 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 30 June 2025

    10
    Great hotel, great staff, great location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    This was one of the better hotels I've stayed at during my time in Europe!

    Hotel Phoenix is at a terrific location, a small walking distance (or bus transfer) from the best sites in Reykjavik! I didn't have to go very far and the hotel staff gave good advice on restaurants and sightseeing. I'd stay there again in a heartbeat!

    Stayed in June 2025

  • Reviewed: 27 June 2025

    10
    Warm & Welcoming: A Perfect Stay in Reykjavik
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    I liked everything!

    The hotel feels very homely, and the hosts truly made me feel very welcome. They provided me with all kinds of information about Iceland, along with advice on excursions, transport, and even what time I should arrive at the airport to avoid being late for my flight (and it was an excellent advice as I understood after coming to the airport!). The breakfast was always fresh and delicious, and the room facilities were perfect and thoughtfully arranged. I’m sincerely happy that I chose this hotel for my stay in Reykjavik.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    A nice, homey B&B.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    They require you turn in your key every time you leave. I'd prefer to be able to come and go with my key to gain access to the hotel and room.

    The room was spacious for a European B&B and was clean and well appointed. The breakfast was wonderful. The hotel is convenient to the main shopping district but a bit of a walk to the center of the city. The owners are very accommodating. They allowed us to check out a bit late on our final day since that aligned better with when we needed to leave for the airport, and they were happy to work with us. The room is cleaned everyday, with new towels and a chocolate on the pillows. Overall, it was a very nice inn.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    10
    Be Pampered at Hotel Phoenix
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    This is a beautifully decorated boutique hotel. All the rooms are on the 2nd floor with no elevator, but it's an easy climb even with luggage. It's located in the old section of town within easy walking distance of restaurants and shopping. There is a close bus stop for tours and the bus to/from the airport. The breakfast included is stellar! The bed is extremely comfortable and they do a turn-down service, including a chocolate on the pillow. There are many special touches, like a printed weather report on the breakfast table and a factoid about Iceland on the back. The owner is a font of information about Iceland & Reykjavik and even provides maps to specific destinations. We highly recommend this hotel for your visit to Iceland! We will stay here again when we go back.

    Stayed in May 2025

  • Reviewed: 21 April 2025

    10
    Our hosts were fantastic. Made our stay with their knowledge and so friendly
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Great location. Breakfast was just what you needed, very healthy The room was great, neat, tidy, very clean

    Stayed in March 2025

  • Reviewed: 18 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    My fiance and I loved our stay at Hotel Phoenix. The comfort of the cozy, well decorated place and the sweet men who took care of us we appreciated greatly. They were always helpful, providing us with the locals advice and making sure we were always taken care of. They kept the bed always made with sweet surprises like chocolates & notes when we got back. The breakfast is made by them themselves and it was perfect- all you could need to start your day. If you have good taste, this hotel will fit your wants and needs. Thank you <3

    Stayed in February 2025

  • Reviewed: 8 February 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    The staff were so friendly and kind. They gave me lots of tips on where to go and were full of local knowledge. As a female travelling alone it can be daunting but I felt very safe here. The room was lovely and clean.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    10
    Great hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Great hotel in the center of Reykjavik. My room was comfortable and the hotel is very clean. Breakfast was very good and the staff very friendly. I will definitely stay at Hotel Phoenix next time I am in Reykjavik and recommend it to others.

    Stayed in February 2025

  • Reviewed: 20 January 2025

    10
    Fantastic boutique hotel
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Very nice small boutique hotel in Reykjavik. The room was very clean with beautiful decor. The staff are very friendly and attentive. Breakfast was phenomenal. I had a very good stay at Hotel Phoenix and can recommend it to anyone.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    10
    Fabulous hotel
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night

    Fabulous hotel in the center of Reykjavik. Beautiful rooms and very clean. The breakfast is fantastic. The hotel is on the main street in Reykjavik but in a quiet area. Our hosts were very friendly and gave us nice tips and information about Iceland.

    Stayed in January 2025

  • Reviewed: 27 November 2024

    10
    Good central location with filling breakfast and friendly staff. An excellent stay
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 5 nights
    • Submitted via mobile

    There was nothing I didn’t like

    Excellent location for the main central area plus round the corner for excursion pick up points. Accomodation very clean and comfortable. Staff very helpful and friendly and always available for advice and ideas for things to do in Reykjavík. Breakfast very tasty and filling. I would definitely stay here again.

    Stayed in November 2024

  • Reviewed: 20 November 2024

    10
    Perfect little hotel in downtown Reykjavik!
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The best hotel! I could not have been happier with my stay at Hotel Phoenix. My room was perfect. Clean as can be, very spacious, comfortable, quiet, and inclusive of all the amenities I needed. The two men that run the hotel are phenomenal hosts—I was always greeted with a smile and they were beyond helpful in providing information about the area. Breakfast was fantastic each morning and I looked forward to chatting with the owner. My room was freshened each day, and each night my blinds were closed and I had a chocolate on my pillow. The sweetest! I could not recommend this small hotel enough! When I visit Reykjavik again, this will be where I stay.

    Stayed in November 2024

  • Reviewed: 19 November 2024

    10
    The best hotel I have ever been.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Three is nothing to complain.

    Everything was just perfect! The staff is very kindness, they clear the room everyday and change towels so when you come back to the hotel you feel as your first night staying there.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing!

    Great hotel, run by lovely people. Spacious room, very clean and comfortable. Good breakfast, fresh products. Position is great too!

    Stayed in November 2024

  • Reviewed: 7 November 2024

    10
    A hidden gem.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A small, quiet, cozy hotel just a few minutes from the city centre, with a charmingly old-fashioned decor but all modern amenities. Our room was surprisingly spacious, the breakfast options well chosen, and the staff very friendly and attentive yet unobtrusive. Outstanding.

    Stayed in November 2024

  • Reviewed: 4 November 2024

    10
    We enjoyed our stay immensely and would fully recommend.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    No tea or coffee facility in the room but this is quite standard for Reykjavik I believe.

    Breakfast was exceptional. Location was perfect for downtown. Room was stylish with tasteful period type decor and had the most comfortable bed.

    Stayed in November 2024

  • Reviewed: 27 October 2024

    10
    Overall, cleanliness and friendliness of staff stands out during our stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Maybe if you could provide kettle in the room. Breakfast is really good but if you stayed longer different choices should be offered.

    Cleanliness and proximity to bus stops.

    Stayed in October 2024

  • Reviewed: 16 October 2024

    10
    It was an enjoyable stay that I recommend and would stay in again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    If you are older or have knee issues, you might have an issue with the stairs to the upper levels, but that was also part of the charm of the building.

    Phoenix was a lovely small boutique hotel with attentive staff, comfortable beds and a great breakfast.

    Stayed in September 2024

  • Reviewed: 14 October 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Booked the Hotel Phoenix for our recent trip to watch football there. The hotel is in a great location within Reykjavik, and the facilities in the hotel are fantastic. The hotel is clean, and the owners are extremely welcoming and take pride in their service and also their hotel. If going to Reykjavik I would highly recommend the hotel for your stay.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    the hosts were amazing could not fault them, and it was a short straight rd towards the center

    Stayed in October 2024

  • Reviewed: 8 October 2024

    10
    perfect place for a quiet stay in Iceland
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights

    nothing just a great place in a good location

    everything was perfect.owners were very helpful and friendly.breakfast was really fantastic.My room was very spacious and the bed very comfortable.

    Stayed in October 2024

  • Reviewed: 6 October 2024

    10
    Great place a true hidden gem.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The staff were very friendly and helpful. The room was beautiful. It was a wonderful extended layover trip. Also, it was walking distance to downtown.

    Stayed in October 2024

  • Reviewed: 2 October 2024

    10
    Great place in Reykjavik
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Amazing boutique hotel on Reykjavik 6thmain shopping street. Genial, helpful hosts. Delicious breakfast platter included.

    Stayed in October 2024

  • Reviewed: 30 September 2024

    9.0
    Very comfortable and great value for money
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    Excellent breakfast

    Stayed in September 2024

Showing 1 – 25

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