It would be great for the hotel to expand their drink offerings e.g. more cocktail selection and also for some small food to be available to order during the day.

Beautifully renovated property in the centre of a very nice neighbourhood in Palermo. There are so many nice bars and restaurants near by. Our room was very clean, quiet and unique. All the staff we encountered during our stay were very friendly. The staff allowed us a late checkout due to a late flight which we were very grateful for. The pool is a great addition in the Palermo heat and the gardens are beautiful.

Stayed in June 2025

nothing

the hotel provided a takeaway breakfast for our early checkout

Stayed in June 2025

Excellent service, beautiful garden and pool area. Delicious breakfast, lovely room and within easy walking reach of many good restaurants and the historical centre.

Stayed in June 2025

There was a special event during our stay, so we were limited with the parking space, but the Bastione Spasimo Boutique Hotel personnel made sure we had the option to park in a nearby garage (25 EUR/night).

The Bastione Spasimo Boutique Hotel personnel were amazing! We had a misfortune and missed our flight, so we weren't able to check in at the agreed time (we arrived well past midnight), but nevertheless the personnel recorded a video just for us and sent it via WhatsApp where they explained the whole procedure of how to enter the hotel using a code, find the room keys in a locker, and navigate to our rooms. While we were stranded at the airport, lol, they prepared everything for us and even asked to leave a breakfast box for us if we planned to leave early in the morning. Rooms were modern and clean, the ceiling was spectacular, and the garden was amazing! Like a botanical garden in the city center! Unfortunately we stayed for only one night and didn't have enough time to use the pool in the garden but did manage to drink the morning coffee beside it.

Stayed in June 2025

I would love to have been able to get a lunch or a snack.

The hotel is a an amazing space, the gardens are beautiful, the pool is wonderful, the staff are friendly and attentive and create a wonderful peaceful haven

Stayed in June 2025

All good

Pool with sea water, cozy atmosphere and botanic gardens , friendly staff

Stayed in June 2025

The standard room that our sons slept in was poor . Small, dark and airless with a tiny bathroom.

The staff were so helpful and lovely especially Paolo and Yasmina . Loved being able to relax in the garden by the pool after a long day in Palermo. Great location. So close to excellent restaurants and bars .

Stayed in May 2025

Nothing

Amazing hotel and staff

Stayed in June 2025

Nothing!

Relaxed vibe, high quality and lovely staff. Great location too. A hidden gem.

Stayed in June 2025

Excellent location. Organised airport transfer for 50 euros which is a good price. Very good breakfast. Hotel is very nice with a beautiful garden and pool.

Stayed in May 2025

Beautiful garden with flowers and swimming pool area. Good breakfast and great staff.

Stayed in June 2025

We had an absolutely wonderful stay at this charming hotel — so much so that we came back to stay again during our trip! Nestled in the heart of Palermo, it offers a peaceful, idyllic retreat right in the middle of the city’s vibrant energy. The location is perfect for exploring, yet the hotel itself feels like a hidden sanctuary. The rooms are truly unique and beautifully designed — full of character and comfort. Each detail seems thoughtfully chosen, giving the place a very special atmosphere. Breakfast was delicious every morning, with a lovely variety of fresh and local options. One of the rare gems of this hotel is the pool — a real luxury in Palermo and a perfect way to unwind after a day of sightseeing. We especially want to thank Paolo, Iolanda, and Alessandro, who were incredibly attentive, warm, and helpful throughout our stay. Their hospitality made our experience even more memorable, and we sincerely hope they remain part of the hotel team for a long time to come.

Stayed in May 2025

We loved our stay, great location and very helpful staff!

Stayed in June 2025

Nothing

The hotel is the most beautiful historic building, the gardens are stunning , the original stone of the building is incorporated into the rooms. The staff were excellent & couldn’t do enough . The breakfast was the best I had in Sicily throughout my stay . The area is in a residential area but full of great local bars & restaurants & within walking distance to the main area of Palermo

Stayed in June 2025

Room was a bit small

Beautiful little green oasis in the center of Palermo. Super friendly staff. Heated outdoor pool and nice chill out spots.

Stayed in May 2025

Our sons stayed in the basic room which was dark , airless and small. The superior room we stayed in was lovely.

Wonderful garden & pool was like an oasis in the city after a hot day sightseeing. Great location in heart of old city. The reception staff of Paulo, Ialandra & Alex were so helpful. They always went out of their way.

Stayed in May 2025

The facilities in the standard rooms lack comfort

Great location. Friendly staff. Lovely garden and pool. Some good restaurants nearby, especially if you like fish. However the standard rooms don’t have anywhere to sit and apart from the garden there is no general communal seating area. Lots of accessible things to do from this location in Palermo

Stayed in May 2025

Some electrical outlets by the bed would be nice. Also the bathroom space is a bit weird, since it's not separated from the bedroom by a concrete wall, but rather by a glass wall, so you can clearly see your roommate on the toilet and also hear everything (obviously not a problem if you're close with your roommate :) )

The best thing about this hotel are the staff, always very helpful and kind. The hotel garden offers a peaceful retreat from the busy streets of Palermo. The breakfast was delicious and included a variety of foods.

Stayed in April 2025

The location, while good in many ways, is close to an activity park/area which is used for local kids to socialise into the late evening; can be a bit noisy. I guess you are paying for the location a bit and the general loveliness of the accommodation and the garden - but it was a bit pricey, we felt. Note: Nothing to do with the hotel but some of the local restaurants were a bit of a disappointment. While Osteria Alivaru was fine and Quattro was pretty good, Carizzi D'Amuri was average and Ciccio in Pentola was poor (though highly rated by others).

We has a superior double room which was spacious, clean, well maintained, and dual aspect with a view over the lovely garden/pool area; the shower room was very good too. We were provided with tea/coffee making facilities and some bottled water. The garden, with a pool, is an oasis-like area; beautiful, calm, relaxing with a number of seating areas to lounge. The reception staff were, without exception, extremely helpful; very good. The location, within a short walk of the train station, the bus station, the coast, the botanical gardens, and the old town, is ideal in many ways.

Stayed in May 2025

Carb heavy at breakfast!

Very local area, a rough diamond! Just a short 15 walk to the main streets where you will find bars and restaurants. Pool was a lovely feature to relax around in the afternoons and the staff were amazing.

Stayed in May 2025

The young lady who cleaned the rooms was extremely thorough the young gentleman who cared for the gardens and cleaned up glasses for everybody had a great personality and very good communication skills

The property was in fantastic state. The gardens were beautiful love the character pretty outstanding.

Stayed in May 2025

Would have liked hotel to initially recommend the train from the airport and not a taxi. 6Euros vs 50E and slower in a car!!

The location is fantastic, walkable into the main area and feels really local and authentic. We got a car from the airport, but didn't need to. The train station is a 10 min walk away and an hour - much more efficient than being stuck in a car in traffic.

Stayed in May 2025

Some staff could be more proactive

Peaceful atmosphere Lovely gardens

Stayed in May 2025

Area not the best

Very nice property location is close to downtown

Stayed in May 2025