Nothing it was perfect

Rooms are beautiful, comfortable and very quiet. Staff were extremely friendly and helpful. Location is great and you can safely walk into the city centre within 10 minutes. There are also a number of bars within 3 minutes of the hotel. The pool area is lovely and the breakfast was the best we had had in Italy/Sicily

Stayed in September 2024

Air conditioning did not point towards bed area and as such, it remained quite warm during the night.

The property is superb and the staff are very welcoming and helpful. Our flight was delayed and they helped us to move our dinner reservations and also did the admin relating to check-in via WhatsApp so we weren’t further held-up upon arrival. The rooms are beautiful and very well equipped.

Stayed in September 2024

The separation between the bathroom area and the bedroom area does not provide a lot of insulation for privacy :) and the window in the bathroom lets mosquitoes in, if you keep it open.

Palermo is a chaotic place and the way from the train station to the hotel was everything but smooth, but once you enter into the property of the hotel, it feels like entering an oasis. Its luscious inner garden is surrounded by the high walls and is a perfect refuge. The rooms are very tastefully integrated into the old structures and the quality of the facilities was good! The staff was very helpful and friendly and their recommendations for restaurants were spot-on.

Stayed in September 2024

Nothing

The hotel was built with a 16th C fort and modern rooms in old vaulted spaces and the breakfast was good , staff friendly and bed comfortable

Stayed in September 2024

We had terrible trouble getting from the railway station to the hotel by taxi which I know was out of our host control

Breakfast was lovely, and the host were very accomodating and helpful.

Stayed in September 2024

Nothing

A calm oasis in the chaos that is Palermo. Accommodation, location, staff & value for money all excellent. Cannot fault it in any way

Stayed in September 2024

Nice pool and jacuzzi High ceiling which was part of the historic building Interior of hotel and gardens were very nice Staff very helpful Room was quiet. Beds comfortable and shower was good.

Stayed in September 2024

Excellent location, quiet place, nice staff, clean

Stayed in September 2024

Lovely breakfast

Stayed in September 2024

- Breakfast was not great (some yogurts, cheese and bread) - Little privacy when using the bathroom facilities as the room was quite small

- Friendly staff - Pool (very few properties in Palermo have a pool) - Very centrally located - Easy instructions to get into the room considering we arrived very late (2AM) - Good value for money

Stayed in September 2024

Nothing perfect location

Everything the staff is the best Thank you Mateo

Stayed in September 2024

The aircondition airflow was not optimal and quite loud, could not be adjusted (I think, I should have asked). The bathroom could use better ventilation.

Very good location to discover Palermo, in one of the nicest areas of the old town. There is an enclosed and private garden with pool to relax. The bathroom is spacious and comfortable. The staff is nice and helpful.

Stayed in September 2024

Loved the location and the beautiful and peaceful garden and was great to have a pool

Stayed in September 2024

An oasis in Palermo. We would go back tomorrow if we could. Could not fault anything

Stayed in September 2024

NA

The location was perfect as it was in the heart of Palermo, and the garden they created was beautifully stunning and relaxing. The staff were always attentive to all our needs e.g. early taxi pickups and very friendly. Couldn’t recommend this place enough.

Stayed in August 2024

Beautiful very relaxing

Stayed in August 2024

In a dishelved area, quite dirty and dark at night.

Great staff, wonderful rooms and great pool Some really nice restaurants close by.

Stayed in August 2024

Nothing, cannot complain.

Could not recommend Bastione Spasimo more, we went for our honeymoon and the staff were so kind and attentive! They really couldn’t do enough for us, offering help before we even had to ask. Beautiful hotel, we stayed in their superior double room with the jacuzzi and it was so luxurious, with a gorgeous original stone ceiling from the 1500s! We’ll never forget this holiday, for the best reasons. The pool/garden area was a beautifully kept oasis in a hot Palermo summer!

Stayed in August 2024

I have no criticisms. They have built an oasis within the beautiful city of Palermo. This hotel is perfect for anyone spending just a night in Palermo or a week. I highly recommend it.

I love this hotel. This was my second stay at the hotel and I always leave looking forward to my next visit. After a long travel day, this is the exact place I want to find my place. The beds are super comfortable, the pool is a perfect respite in busy Palermo, the staff is wonderful and very helpful. I love going for a morning run to the sea and back to the hotel for a great breakfast. I hope to visit again soon.

Stayed in July 2024

Nothing

Beautiful little hidden oasis behind high walls. Comfortable, clean and very friendly staff. Would highly recommend.

Stayed in August 2024

The breakfast room needs more ventilation with fans or aircon as it was quite warm.

This really is an Oasis in the middle of the city. The staff are highly attentive and helpful, the outside grounds lovely and well kept. Very relaxing. The room was modern, yet charming and the air conditioning was great and quiet. We had top floor and could look out over the nightlife in the square. Breakfast was awesome. Wish we stayed longer and will definitely come back.

Stayed in August 2024

It couldn’t be helped but the area was not great. Not a ton to do and felt unsafe with surroundings at night. Bed could have been more comfortable but was not bad.

An oasis in an otherwise unremarkable location. So lovely we didn’t leave for days. Pool was a godsend. One of the nicest properties I’ve ever stayed.

Stayed in August 2024

Nothing

An oasis in the labyrinth of streets that make Palermo such a dynamic place.Unique rooms actually in the old city walls. Beautiful gardens. Great location for train and coach stations, sights,bars, and restaurants.

Stayed in July 2024

Every room is different so the specs on booking.com are not always accurate for what you actually get

Everything. Very quiet, private, secure. Very accommodating staff.

Stayed in July 2024

NA

Everything about Bastione Spasimo was amazing. From the moment I arrived, I felt welcome there. Siriana, was beyond amazing. The other staff were great as well! The property was well kept - a hidden gem for sure. Breakfast was delicious, the pool and outdoor area was outstanding. I cannot say enough wonderful things about my stay!

Stayed in June 2024